# iCam365 — user reviews > 1,546 indexed App Store user reviews of iCam365 by Shenzhen Tange Intelligent Technology Co., Ltd., rated 3.80/5 from 1,435 ratings. - Source: https://appshunter.io/ios/app/icam365/id1444978112/reviews - App overview in markdown: https://appshunter.io/ios/app/icam365/id1444978112.md - Rating breakdown: 5★ 812 · 4★ 151 · 3★ 96 · 2★ 74 · 1★ 302 ## What do users think of iCam365? Overall sentiment: neutral **Pros** - 📹 Clear, high-quality video - 🔒 Reliable security features - 🌐 Easy to set up and use - 💰 Good value for the price - 🔊 Useful audio capabilities - 🤖 Intelligent motion detection **Cons** - 🔍 Difficulty connecting to WiFi - 🔒 Concerns about account security - 🔋 Short battery life - 🛑 Frequent disconnections - 💸 Aggressive upselling for paid features - 🐛 Buggy app with crashes and issues **Commonly reported bugs** - App crashes when trying to view recorded videos - Camera feed frequently freezes or disconnects - Notifications not working as expected - Issues with SD card recording and playback **Most requested features** - Allow multiple users to access cameras - Improve video playback and storage options - Add more customization and control settings - Provide better customer support and documentation ## Newest reviews (16 of 1,546) ### 2/5 — Плохо *2026-08-20, version 3.26.2* Плохо работает, глючить и стала все платно ### 1/5 — Mise à jour de marde *2026-07-27, version 3.25.2* L’application était très soso depuis le début, mais était endurable. Beaucoup de fonctionnalités payante c’est un raquette assuré. Depuis les mises à jour c’est l’horreur les publicités intrusive et sans arrête, le fais de ne plus pouvoir utiliser la card SD en font une application de marde ### 1/5 — AI chatbot upon startup *2026-07-26, version 3.25.2* WhoTF thought it would be a good idea to show the AI chatbot first upon starting the APP, I want to check who appears in the camera and the first thing you do is loading the stupid slow chatbot. ### 3/5 — Basic *2026-07-15, version 3.25.1* This app is adequate for basic monitoring, but I wouldn’t rely on it in an emergency. One major issue is that pop-up ads often appear when you need to access your camera immediately, causing unnecessary delays when every second counts. ### 1/5 — Don’t Buy! Too many ads *2026-07-13, version 3.25.0* Why did you put ads on a security camera? You have to watch ads to look at your cameras!!! Buyer beware, now I will throw my cameras due to having to watch ads - I won’t even sell them due to having to watch advertisements!! REMOVE ADS ### 1/5 — Completely Useless *2026-07-11, version 3.25.0* Adds now don’t go away at all and camera feed wont load It’s completely useless. Zero stars. ### 1/5 — All of my data is gone *2026-07-11, version 3.25.0* I recently cancelled the subscription of this app bc I do not need to be buying it for this month. Now all of my devices have been deleted and all of my data is gone. I had some really important things to look at the day prior and now I can't. If your cameras use this app, please refund them and buy better cameras. ### 1/5 — All is trash *2026-07-10, version 3.25.0* Do better ! ### 1/5 — Have to watch ads just to check cameras *2026-07-09, version 3.25.0* The app itself was already pretty glitchy and laggy, the cameras themselves are pretty good. However, recently the app introduced advertisements, which wouldn’t be so bad if they were just off to the side on the menus or something, however it will play ads often before I can even check my cameras, this is a hazard if you are in a tense situation and need to quickly check your cameras as you will be unable to until you have finished watching a ad, it’s outrageous and ridiculous ### 1/5 — Way too much Ads广告是真tmd的多 *2026-07-08, version 3.25.0* Bought the camera installed the software, it was ok 2 years ago, however after the update, the ads amount is insane! Open up u have to wait 10 secs. 真jb恶心买了摄像头，用软件广告多的无语，打开一次等10几秒，打开一个摄像头在等几秒。 我买你摄像头不就是app一起包括了 恶不恶心， 连个去广告功能都没！ 祝愿准备买你摄像头的人都等10几秒广告，你看看人家还买不买！ ### 2/5 — both of my camara stop working *2026-07-07, version 3.24.4* both of my camara stop working from no where and its been no more of 6 months ### 1/5 — Pure bait-and-switch! Free SD card playback is locked behind a paywall. *2026-07-06, version 3.24.4* This app used to be acceptable, but a recent update has completely ruined it. They have intentionally blocked the ability to view historical playback from your own physical micro SD card. If you look at their own internal features comparison chart in the app, they explicitly list SD Card Storage as "Not viewable" for offline playback unless you buy their cloud subscription. That subscription costs an outrageous $47.90 USD (nearly $70 CAD) per year. To make matters worse, they use shameless scare tactics right on the screen, claiming physical memory cards are "prone to data loss" just to bully users into clicking the purchase button. Forcing constant pop-up ads and disabling the core features of hardware people already paid for is unacceptable. Avoid this app and any camera that forces you to use it. ### 1/5 — Constant disrupting ads *2026-07-05, version 3.24.4* I have four different apps for cameras and this one is the worst for ads that get in the way of screen movement. It is freezing and I’m having to log in time after time as well. I’m also on my third camera with this system. Disappointed ### 1/5 — Way too many ads *2026-07-05, version 3.24.4* By the time you finally get to see what’s caught on the camera it’ll be too late ### 1/5 — Ads *2026-07-04, version 3.24.4* Please get rid of the ads asap otherwise I’m going to find one that didn’t have them. Good day. ### 1/5 — Malisima llena de ads *2026-07-04, version 3.24.4* Al principio funciona bien con sus camaras economicas, pero si no pagas, te salen siempre anuncios intrusivos, no carga la imagen en vivo, se desconectan solas las camaras y se tornan malas hasta llegar a tener que reiniciarlas siempre; si pueden consigan otra marca ## Most critical reviews (10 lowest-rated) ### 1/5 — TRASH！！ *2026-08-19, version 3.26.2* Don't buy this camera. It doesn't record the event . TRASH！！ ### 1/5 — Garbage *2026-08-19, version 3.26.2* They make you sign up for a subscription. The app has too many ads. This is absolute garbage. If you buy a product that uses this app, send it back. ### 1/5 — Худшее из худших *2026-08-16, version 3.26.2* Приложение полнейшая шляпа с рекламой казино при каждом действии, будь то вход в приложение или же банальный заход в одну из камер, полный отстой ### 1/5 — Trash !!!!!! *2026-08-14, version 3.26.1* The only thing that works is the pop up ads so they get paid. ### 1/5 — Offline *2026-08-12, version 3.26.1* I can’t get this crazy thing to work. It keeps saying Offline. ### 1/5 — Camera is useless offline *2026-08-10, version 3.26.1* I’m still being billed but support links doesn’t work to get help with an older working camera bulb to connect to my new WiFi. ### 1/5 — Это что то с чем то *2026-08-10, version 3.26.1* Самое отвратительное приложения для камеры, вечная загрузка, вечно вылетает, вечно нужно использовать впн что бы оно хоть как то работало, не рекомендую, если вы купили камеру и там это приложение то сдайте эту камеру ### 1/5 — Не работает корректно *2026-08-07, version 3.26.0* Постоянно реклама ### 1/5 — App and Camera becoming worthless *2026-08-03, version 3.25.2* I can’t get to my cameras fast enough these days because of all the popups trying to get me buy AI when I don’t want it. Now there is a chat buddy that comes up first and takes forever to load by that time the person can be gone that I need to see why they are at my business. I have had 4 break-ins and couldn’t get the app to work fast enough to tell them the police are on their way. When these cameras stop working like I have had 6 cameras to stop working. I will go to a better security camera where it has no distractions on the app. ### 1/5 — Still being billed 1 yr later *2026-07-28, version 3.25.2* The camera worked ok for a couple months. After not being able to connect I cancelled all my accounts and I am still being billed 1 yr later twice a month. One @$3.99 and another at @$4.99 ## Most praised reviews (10 highest-rated) ### 5/5 — A good purchase *2026-08-17, version 3.26.2* Its been a more than a year since i hv purchased this cameras and they work really well… ### 5/5 — 10 *2026-07-30, version 3.25.2* 🫶 ### 5/5 — 5 *2026-07-16, version 3.25.2* 🫶 ### 5/5 — 5 *2026-07-12, version 3.25.0* 🫶 ### 5/5 — Mi cámara *2026-07-03, version 3.24.4* Gracias trabaja muy bien la cámara puedes ver todo lo que pasa en tu hogar gira 365 me encantó ### 5/5 — 10/10 *2026-06-12, version 3.24.2* Maybe I’m crazy but i genuinely love this camera it gives me the piece of mind to walk away from my baby and still be able to hear and see her in real time ### 5/5 — Buena *2026-06-09, version 3.24.0* No está muy buena la calidad pero funciona ### 5/5 — Excelente *2026-06-03, version 3.23.3* Muy buena apo ### 5/5 — Icam 365 *2026-05-21, version 3.23.0* This camera is pretty awesome I like that it tracks people! ### 5/5 — ห่วย *2026-05-21, version 3.23.0* ยิงโฆษณามาเยอะมากน่ารำคาญ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*