# ICBC Mobile Banking — user reviews > 241 indexed App Store user reviews of ICBC Mobile Banking by Industrial and Commercial Bank of China, rated 2.00/5 from 138 ratings. - Source: https://appshunter.io/ios/app/icbc-mobile-banking/id584398176/reviews - App overview in markdown: https://appshunter.io/ios/app/icbc-mobile-banking/id584398176.md - Rating breakdown: 5★ 25 · 4★ 6 · 3★ 7 · 2★ 5 · 1★ 95 ## Newest reviews (18 of 241) ### 1/5 — Cannot do the transfer *2025-11-05, version 9.1.0.1* There is a serious bug that the transfer can not be done ### 1/5 — 服了 *2025-10-30, version 9.1.0.0* 难用的像屎一样 ### 1/5 — 帮助无力 *2025-10-29, version 9.1.0.0* 无法让我的iPad下载中国大陆版的手机银行，无可奈何！ ### 1/5 — riview *2025-09-22, version 9.0.9.0* pelan gak responsive, transfer bank lain error, kadang forex gak jalan jujur gak bagus ### 1/5 — Ridiculous app *2025-09-20, version 9.0.9.0* Suddenly say the apps has been cancelled , cannot use the apps anymore. I deleted and redownload also cannot use . Dono what is going on, very disappointed !!! ### 1/5 — App is closing off by itself *2025-08-21, version 9.0.9.0* Closing off by itself. Not sure if it’s safe. Uninstalled and reinstalled again. Asking for consent to even collect and saving biometrics and other personal informations. I am unsure of your security features and wonder if your app is being hacked. ### 1/5 — 不能用啊 *2025-06-26, version 9.0.7.0* 显示关闭是啥意思 ### 1/5 — 您的程序已關閉是什麼意思 *2025-06-21, version 9.0.7.0* 一直說程序已關閉什麼意思 我急需操作bro 網站也不能用 什麼爛銀行 ### 2/5 — Unable to login *2025-06-15, version 9.0.7.0* Error message kept popping up ### 1/5 — Cannot load app after update *2025-06-03* It keeps saying application usage has been cancelled. Emailed ICBC twice to web master and AMK branch and no one responded ### 2/5 — Increase reliability Apps *2025-05-26, version 9.0.6.1* Please fix the bug for ICBC Indonesia, I want to put money in ICBC but afraid cannot access when I need it ### 1/5 — 奇难用的app *2025-05-26, version 9.0.6.1* 干啥都要输密码+短信电子密码器验证，一个10秒钟的事情，永远要花你1分钟， 输密码？不好意思，键盘是打乱的，你得认真看数字，防止被人偷看。 问就是几十年前的经验。 用icbc海外版，你需要停下手里的活，花十分钟认真对待。 ### 2/5 — Not user friendly *2025-05-15, version 9.0.5.0* Latest update need user to disable VPN while using mobile app creating an issue. Other bank mobile app didn’t have this restriction don’t understand why ICBC need to have this for safety purpose ### 1/5 — Cannot load app after update *2025-05-14* It keeps saying application usage has been cancelled. Emailed ICBC twice to web master and AMK branch and no one responded ### 1/5 — 无法登陆 显示您的程序已关闭 *2025-05-07, version 9.0.5.0* 从五号开始就这样，一直登不进去，我把应用卸载又下载了三次手机关机重启了都没有用 ### 1/5 — can not log in *2025-05-02, version 9.0.5.0* when log in，direct me to change password，never see such stupid app ### 1/5 — Upload เอกสาร *2025-04-22, version 9.0.5.0* เมื่อไหร่จะสามารถสมัครบัตรเครดิตและอัปโหลดเอกสารผ่าน Mobile Banking ได้ เพราะสาขาหายากมาก อยากได้สิทธิใช้ Dragon pass ใน Lounge ที่สนามบิน ### 1/5 — Unusable app *2025-04-21, version 9.0.5.0* Kicks user out , reinstall doesn’t work , completely unusable ## Most critical reviews (10 lowest-rated) ### 1/5 — worse app in Thailand *2026-04-02* function is less and operation is inconvenient ### 1/5 — Error on launch *2026-03-28, version 9.1.4.0* Impossible to use as the app keeps crashing with an error msg despite reinstalling. ### 1/5 — แอพไม่เสถียร *2026-02-18, version 9.1.4.0* แอพไม่เสถียร ### 1/5 — Rubbish *2026-02-02* Even the website is better. ### 1/5 — Worse bank in Cambodia *2026-01-31* The title says it all, avoid using them under any circumstances otherwise you will be in trouble and endless nightmares!!! Terrible customer service and nobody is there to solve problems,they will keep you waiting in their lobby for hours FOR NO REASON and takes only 5mins to process. ### 1/5 — 一直程序已关闭什么意思 *2026-01-15, version 9.1.3.0* 一直显示程序已关闭！ 根本用不了 ### 1/5 — Aplikasi error *2026-01-01, version 9.1.3.0* Tolong aplikasi nya dibenerin ini aplikasi buat hal penting jadi gabisa kalo sering error tapi malah berfungsi nya cuma pas hari libur kerja doang, slow respon, mau pake buat transfer dll juga error terus. ICBC di china jauh lebih bagus ### 1/5 — 功能区没东西了 *2025-12-09, version 9.1.2.0* 进入全部功能，里面啥也没有，找不到转账，定期等入口了 ### 1/5 — 太差 *2025-11-26, version 9.1.1.0* 宇宙大行、只能国内更新、国外用不了、垃圾！ ### 1/5 — Rubbish bank, rubbish app *2025-11-23, version 9.1.1.0* Clunky and unintuitive bank. Applied for a unionpay card, received the card but can’t add it to the app, because it is already activated (????). And then verification keeps failing when buying things online. Bankrupt better. ## Most praised reviews (10 highest-rated) ### 5/5 — 好 *2026-03-26, version 9.1.4.0* 非常适合不会英文的中国人使用。 ### 5/5 — Hopefully good *2025-08-25, version 9.0.9.0* Very helpful ### 5/5 — Well done ICBC *2025-02-10, version 9.0.2.0* It is such a great app for banking, free transfers to anybank as well in realtime, free withdrawals, and you can even open time deposits right from your fingertips, love it ICBC! ### 5/5 — 希望工行可以开通添加卡到Apple Wallet的功能，以便使用Apple Pay。 *2025-02-07, version 9.0.2.0* Good! ### 5/5 — 功能越来越丰富，界面也很清晰，未来可期 *2023-09-19* 功能越来越丰富，界面也很清晰，未来可 ### 5/5 — 改版后体验有所提升 *2023-09-15* 功能较全，常用功能比较完善，安全性很强 ### 5/5 — 使用便捷 *2023-09-14* 使用起来便捷，功能丰富 ### 5/5 — very useful financial app *2023-09-13* The world’s best financial app. You can easily find functions that you are looking for. ### 5/5 — 越来越好 *2023-09-12* 应用更新后比以前好用了 ### 5/5 — ICBC mobile banking has comprehensive features. *2021-09-17, version 6.0.3.0* Mobile app makes banking service easier. , with this app, I do not need to go to branch or on PC to access banking services. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*