# ICCU Mobile Banking — user reviews > 233 indexed App Store user reviews of ICCU Mobile Banking by Idaho Central Credit Union, rated 4.90/5 from 78,474 ratings. - Source: https://appshunter.io/ios/app/iccu-mobile-banking/id395031470/reviews - App overview in markdown: https://appshunter.io/ios/app/iccu-mobile-banking/id395031470.md - Rating breakdown: 5★ 71,250 · 4★ 5,793 · 3★ 925 · 2★ 177 · 1★ 329 ## What do users think of ICCU Mobile Banking? Overall sentiment: positive **Pros** - 🚀 Convenient mobile banking - 💡 Useful features like mobile deposit - 👍 Easy to use interface - 🔒 Secure banking experience - 👍 Reliable app performance **Cons** - 🐛 Frequent crashes or login issues - 🔍 Confusing or limited account management options - 🔍 Inconsistent app updates and changes - 🔍 Lacking key features compared to other banking apps **Commonly reported bugs** - Mobile deposit feature crashes - Login screen freezes or logs users out - Inconsistent account balance updates **Most requested features** - Ability to customize account views - Improved mobile deposit functionality - Dark mode option - Budgeting and financial management tools ## Newest reviews (19 of 233) ### 2/5 — The app is very slow :/ *2026-08-14, version 4021.2.2* Overall, I think the app is very user-friendly and easy to navigate and things like that. But my problem is that it never seems to work in times of need. I feel like it’s slow and it takes a lot of time to do transfers and it’s really frustrating. It doesn’t matter if I’m in the best hotspot in the world or if I’m on the best Wi-Fi !! It never seems to load or it takes forever. I have no problems with the bank. They are very helpful and kind; I just struggle with app and its speed. ### 2/5 — Verifying phone *2026-07-13, version 4020.1.1* Would be better if I didn’t have to verify my phone every time I logged in. I have an account setup with login credentials but still need to verify my phone every time. Why doesn’t the push to notify me of a deposit ever work? I always get a email after logging in ### 5/5 — Equidad!! *2026-07-05, version 4020.1.1* Este banco es una maravilla, me siento contento de tener una cuenta aquí, no, no me pagaron; Lo digo desde mi experiencia como latino. La gente es muy amable en todo el sentido de la palabra, a donde quiera que voy hablo maravillas de este banco y de esta app.🙏🏻🙂‍↔️ ### 5/5 — Great bank *2026-07-04, version 4020.1.1* Great bank, with great staff. ### 5/5 — ICCU *2026-07-02, version 4020.1.1* Excellent Service ### 3/5 — Pending Fiasco *2026-07-01, version 4020.1.1* Don’t put things in “Pending” unless you add or subtract them from the total. Doing it piecemeal like you are is annoying. ### 5/5 — A bad day *2026-06-27, version 4020.1.1* My wife had been caught in a fraud scam and the really nice people on the ICCU helped her…and didn’t make her feel stupid. ### 5/5 — Great local bank *2026-06-24, version 4020.1.1* Always helpful ### 5/5 — I enjoy this app *2026-06-23, version 4020.1.1* Really helpful and easy to navigate. I use this app everyday to check my credit and accounts ### 5/5 — ICCU *2026-06-22, version 4020.1.1* Best Bank ever. ### 5/5 — Star Branch Customer *2026-06-17, version 4020.1.1* Love, love, love ICCU! ### 5/5 — Best bank in the valley!! *2026-06-17, version 4020.1.1* Best customer service around! ### 5/5 — Life’s better when ur banking w the green machine *2026-06-15, version 4020.1.1* I have had afew diff banks n my life time but Iccu is far the best bank I have had. They are understanding help you when they can e out judging you or making you feel stupid and everyone is super nice and they open afew hours on Saturday that alone is a plus plus ### 5/5 — Great people *2026-06-14, version 4020.1.1* Everyone is always helpful and supportive in all situations. Appreciate you all. ### 5/5 — Mrs. H *2026-06-12, version 4020.1.1* The clerks are extremely friendly and helpful!! ### 5/5 — ICCU *2026-06-09, version 4020.1.1* 5 STARS ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — More than a credit union *2026-06-08, version 4020.1.1* I’m not the greatest with money but ICCU has been quite helpful steering me towards financial stability!! ### 5/5 — For my business and personal account *2026-06-04, version 4020.1.1* Great support at locations and app works great ### 5/5 — The best credit union ever. *2026-06-04, version 4020.1.1* The Best Bank Ever… love the mobile banking app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Really slow *2026-06-28, version 4020.1.1* This app is very slow and I get an error almost every time I try to log in. They keep making changes yet it still continues to be slow. ### 1/5 — Always glitches *2026-05-27, version 4020.1.1* The app doesn’t let me see anything that’s not the snapshot of my account, it goes to a separate page and loads for a while then says system is not responding, try again later. ### 1/5 — Doesn't work. Crashes all morning. *2026-05-05, version 4020.1.1* It just needs to work every time. ### 1/5 — Constant Login Issues *2026-03-17, version 4019.1.0* App is great when it works, but it keeps signing me out every day and won’t let me log back in unless I delete the app outright. Please fix ### 1/5 — Inconsistent app *2025-12-28, version 4018.1.1* App is always glitching. Can’t get to what I need when I need it. ### 1/5 — Never really know what’s accurate *2025-11-11, version 4018.1.1* I turned on notifications to have an up-to-date idea of what my account sits at. I received notifications anywhere from 3-5 days late, even outside of weekend where transactions don’t get processed until Monday. Or spending notification decide to pop up days later after the app had been open and closed. I was told this problem was addressed and it still persists over a year later. ### 1/5 — Move over from topcu was horrible *2025-09-01, version 4018.0.0* Doesnt recognize my account. Such a headache. I hate this ### 1/5 — Really?! You choose NOW?! *2025-08-31, version 4018.0.0* I love my banking app.. but whoever decided it was a good idea to schedule maintenance on Labor Day weekend is a complete moron. You have zero common sense and you have screwed our weekend plans. Thank you so much. ### 1/5 — This app is so frustrating *2025-08-31, version 4018.0.0* You have to CONSTANTLY re verify who you are by text or email… when no contact information has changed… and for example, I’m out of town and cannot log in due to maintenance… this app is SO annoying. Love the company, hate the app ### 1/5 — App not working *2025-08-14, version 4018.0.0* App won’t pull up. I have updated, reloaded, reset and went through the App Store to try to get the app to open! It will when it feels like it! I need this app often but can’t rely on it at all!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Best customer service *2026-08-24, version 4021.2.2* Everardo Mendoza always answers my questions very professional and polite .. ### 5/5 — Five stars employees *2026-08-18, version 4021.2.2* They have big heart and always happy workers ### 5/5 — My ICCU *2026-08-01, version 4021.2.2* I absolutely love this credit union, been with them since before they were ICCU, the changes are great as they are on top of my transactions. I feel protected and I absolutely love the employees, professional and highly skilled. ### 5/5 — William K Walton *2026-07-29, version 4021.2.2* All the time I’ve been with ICCU they have helped me when people have tried to hack into my account and stopped the transaction and got my money back. They really look after my money and account .- ### 5/5 — Great bank *2026-07-16, version 4020.1.1* If your in the market for a credit union i definitely recommend them I have been with them since they were a small bank and I have enjoyed watching them grow and keeping the Idaho in person feel witch if amazing 🫶🏽 ### 5/5 — Хорошо компания *2026-07-15, version 4020.1.1* Good bank, good people. ### 5/5 — Been with them for years *2026-07-09, version 4020.1.1* So grateful for Iccu! They’ve been good with us for the 20 years we’ve been with them , even when there has been a few hiccups along the way but they’ve always been on top of things to help us out. We are loyal to them even when there have been a the few hiccups. Other places nickle and dime ya. But have never felt that way with Iccu. ### 5/5 — Servicio *2026-07-08, version 4020.1.1* Excelente servicio ### 5/5 — Easy *2026-07-08, version 4020.1.1* Super easy and convenient ### 5/5 — Raul *2026-07-05, version 4020.1.1* Raul went above and beyond and used creative out of the box thinking to help me. It’s how I hope someone would treat my son if he needed help. It’s how I would have treated someone. You just don’t find that much anymore. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*