# ICE - Emergency contact widget, view ICE information from lock screen — user reviews > 37 indexed App Store user reviews of ICE by Ryan Kotzebue, rated 3.30/5 from 21 ratings. - Source: https://appshunter.io/ios/app/ice-emergency-contact-widget-view-ice-information-from-lock-screen/id994371286/reviews - App overview in markdown: https://appshunter.io/ios/app/ice-emergency-contact-widget-view-ice-information-from-lock-screen/id994371286.md - Rating breakdown: 5★ 10 · 4★ 0 · 3★ 2 · 2★ 4 · 1★ 5 ## Newest reviews (14 of 37) ### 3/5 — Good, could be better *2023-06-27, version 1.0* I find the information is hard to read. If you can improve the contrast with background and increase font size it would be a little more practical. Furthermore, the emergency services need to know what medication you are on, providing that option would be brilliant. ### 3/5 — Needs clearer instructions *2022-08-05* I got the app for my mother and I can’t figure out how to do it, if anyone can find a video or something on this app that would be appreciated. ### 2/5 — Not working *2021-11-04, version 1.0* This was a good idea while it lasted. However the widget no longer works therefore the app is pointless ### 2/5 — Text color poor choice *2021-04-12* The text hides in the background making it difficult to read, there should be an option to change the color of the text based on the users locked screen image. ### 3/5 — Not needed on iPhone *2020-12-09, version 1.0* Downloaded this, it’s a great idea. Then found it’s possible already within iPhone settings ‘Emergency SOS’ - more easily accessible from lock screen. Hope the developer doesn’t remove this review, but continues the great work to help the emergency services in other ways 👍 ### 2/5 — Can’t add to Lock Screen *2020-11-01, version 1.0* After taking first aid, CPR and AED courses I realized how important I.C.E is. The only issue I have is I can’t add to the lock screen. Please help!!!! Thank you and stay safe!!! ### 2/5 — Great idea *2020-08-13, version 1.0* However, I have the dark background on my iPhone and the writing on this ICE app is black. Shouldn’t it change to white? Otherwise it’s unreadable so unusable at the moment!! Such a shame! ### 3/5 — Great, but no text color *2020-07-05* The emergency contact info is readily available, but the black text on a dark background is unreadable. Truly needs at least black and white text options, if not several colors. A tolerable app could be great. Also, as one with several serious allergies, only two lines are permitted. Not enough for me. ### 2/5 — Great idea, Poor performance. *2020-01-03* The app instructions for enabling the Widget do not work (on iOS 13.3)—so I’m unable to make the app widget show up on the lock screen where needed. Useless without that. Tapped on App Support, which also doesn’t work. ### 2/5 — Space *2019-12-17, version 1.0* Need more room to add further information eg any meds you take, any medical/ allergies and at least one more contact name ### 4/5 — Dan L *2019-05-24, version 1.0* Really good ICE app for the locked notifications screen. This app would be truly great if it had a section that would allow the user to list any medical conditions (ie Diabetic). This change would make this a 5 star MUST HAVE APP for anybody with serious medical conditions. Thank for creating this app it might just save a life one day. ### 3/5 — Really useful *2019-03-27, version 1.0* Agree that need more fields to add: - an alternative emergency contact - medicine fields - organ donor would also be good ### 2/5 — Bad enabling instructions *2019-03-21* Don’t know much about the app because the enabling instructions don’t match what happens on my iPhone (running iOS 10+). Thus it is essentially worthless. ### 4/5 — Very good Start *2016-08-27, version 1.0* Great idea needs some knowledge of iOS though. Strange that this isn't already a part of the OS. The widget would but be better if you could just tap on the phone number to dial. Siri helps of course. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working *2024-12-12, version 1.0* Won’t let me add information ### 1/5 — Very basic *2021-06-24, version 1.0* Needs a bit of work! No option to add medications, a photo id, DOB and a second contact number. Principle is sound but lacks finesse! ### 1/5 — Couldn’t make it available *2021-03-20* Wording to make it available didn’t work, I deleted the app. ### 1/5 — This would be awesome,but: *2021-01-24* I wish there was more room for contacts and the lettering is black so when you open it up you can’t see any of the information!! Dark lettering on a black screen??? ### 1/5 — Waste of time *2020-10-04, version 1.0* It is not updated.. u cant add it in IOS 14.0.1.. the idea is pretty good. ### 1/5 — Sis *2020-09-21, version 1.0* No point as this info can be done with built-in SOS! ### 1/5 — Does not work *2020-06-05, version 1.0* Great idea, but does not work. The instructions say to do something that the phone won’t. ### 1/5 — I don’t seem to access whilst phone is locked *2019-05-13, version 1.0* I have this app on 2 iPhone but I can’t seem to see it when the phone screens are locked Can anyone help with this please ? ### 1/5 — Doesnt work *2017-10-30, version 1.0* This is a great idea , however the app/widget simply doesnt work , i followed the instructions and it doesnt do what the instructions say it will do ### 1/5 — No access from lock screen *2017-06-28, version 1.0* I don't know if an update has removed this but I can't access it on the lock screen. ## Most praised reviews (10 highest-rated) ### 5/5 — Saved my phone *2020-02-20* I lost my phone and even though I had a lock on it person who found it was able to call emergency number which was my sister and I got my phone back. Wonderful thing to have also in case of accident so police and Fire Department can have instant info on you. ### 5/5 — Exactly what I wanted *2019-05-17* Emergency info on the lock screen, simple as that. Would be nice to see privacy info - to know the personal information isn’t being collected and used elsewhere. ### 5/5 — Perfect *2017-08-04, version 1.0* Just what was needed. Going to Surely share with near and dear ones. ### 5/5 — Excellent *2017-03-16* Allows emergency data to be seen in today widget on lock screen. The only thing I would Add is more room to give more info. on conditions, allergies, and emergency contacts. If there were more room to write you can give more important details if desired. Awesome Thanks ### 5/5 — Decent but... *2016-08-01, version 1.0* Could do with extra lines so can fill out more info! ### 5/5 — Love it *2016-07-11* This is exactly what I was hoping for. I will definitely recommend this. I think everyone should have it. You can access it even with a locked screen ### 5/5 — Exactly what you're looking for *2016-04-12* Enables access from the Today screen while your phone is locked so that emergency personnel will know your name & blood type, as well as locate your ICE/emergency contact's information. Superb! ### 5/5 — Excellent *2016-03-19, version 1.0* Great App. Easy to use and set up. ### 5/5 — Love it *2015-12-07* This is a very simple and friendly tool. I am the mother of three teenagers one which started driving recently, and to know that my contact info is available to emergency responders even on a locked screen is priceless! Thank you! ### 4/5 — Good app but..... *2020-11-26, version 1.0* I like this app it appears on my today screen and can be accessed even when the phone is locked. My only issue with it is that it has a grey background with black type and I find it very difficult to read. I have tried making sure my Lock Screen is pale so that there is light behind it. Perhaps others would find it easier. I can read it with difficulty but if I am I’ll I’d like to think my helpers could contact my husband or access allergies without any struggle. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*