# ICE ('In Case of EMERGENCY') — user reviews > 34 indexed App Store user reviews of ICE ('In Case of EMERGENCY') by iHealth Ventures LLC., rated 1.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/ice-in-case-of-emergency/id311410069/reviews - App overview in markdown: https://appshunter.io/ios/app/ice-in-case-of-emergency/id311410069.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (17 of 34) ### 1/5 — Fake *2017-02-01* Does not work. ICE lock screen display is fake. Does not work. ### 1/5 — Don't buy! *2017-01-07, version 2.5.1* Waste of time and money ### 1/5 — Didn't work *2016-09-27, version 2.5.1* I downloaded this app because I had it before and loved it. This time I put my info in and it wouldn't save the information. 😔 Hopefully it can be resolved, cause I'd get it again if it changed ### 1/5 — Worst app ever *2016-09-16, version 2.5.1* Had a different app before for free that put a contact button on my lock screen that opened Only emerg info" (can't seem to get anymore) but had to click on it first. This app wasted my 1.39$ on a making a "screen shot" to set as my background pic on my lock screen. Useless. As the info bubble covered my entire face in the pic and flashed numbers of loved ones all over my screen background. Very highly unsafe. Yes I want people to get info they need ice but not my flashing my loved ones numbers to anyone who may pick up my phone. Want my money back😡don't waste yours!!! ### 1/5 — Great concept but *2016-06-19, version 2.5.1* It doesn't work, you have been told but won't fix it! Can not create the emergency contacts for lock screen, freezes and crashes. Complete waste of money!!! ### 1/5 — Useless app *2016-02-05, version 2.5.1* I was able to download the app, but I wasn't able to get INTO the app to put my info in. Downloading the app is a waste of time when you can't use it properly. It doesn't even deserve 1 star, but I can't submit this without a star. ### 1/5 — Waste of time!!!! *2016-01-19, version 2.5.1* Only gave a 1 star cause I had to. This app doesn't deserve even a star. Freezes up then paid the $.99 to show on lock screen and doesn't show my contact info. Would like a refund or you can fix the bugs!! Not happy at all with this app ### 1/5 — Freezes and crashes *2016-01-09, version 2.5.1* The app sounds good in theory but it freezes on most screens and then crashes. Please fix ### 1/5 — Freezes *2015-11-22, version 2.5.1* I was just entertaining in my information and it kept freezing. I have an iphone and I was connected to wifi so it shouldn't do that. You have to pay for your info to be on your lock screen. ### 1/5 — Doesn't work *2015-09-16, version 2.5.1* Disappointed ### 1/5 — Pants *2015-04-21, version 2.5.1* Paid to enter info to lock screen and will not save!! waste of time and money!! ### 1/5 — Worst *2015-04-15, version 2.5.1* Hate it. Just hate it. Not intuitive. Wants to take from contacts. So way to select. Wasted 1.19 for sure ### 1/5 — Large Bug Issue *2015-02-18, version 2.5.1* Data can be entered with ease except for when adding more than 2 allergies. Each and every time I attempted to create more than 2 allergies, on the 3rd, the app would freeze and would need reset. ### 1/5 — Ice *2015-01-22, version 2.5.1* Absolutely rubbish, can't save, can't get contact details after paying 79p. Waste of money and time. ### 1/5 — Screen lock app *2015-01-04, version 2.5.1* How about you give me my money back. Go into the app. Choose my contact and that's it. Cannot save it. Cannot put it as my screen lock, what are you playing at. Refund please ### 1/5 — Have to buy screen lock in-app *2013-09-19, version 2.1* Deleted! ### 1/5 — Room for improvement *2012-01-12, version 1.2* Kept deleting my info as I was entering it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Didn’t get what I paid for *2023-06-26, version 2.7.7* Paid to have the contact card on Lock Screen and you add your contacts, select photo and then nothing happens . No option to save and when you click on preview nothing happens ### 1/5 — Disappearing Medical Data/Non-existent Support *2020-09-03, version 2.6.7* Stay Away!!! Went to update immunization data. Years of history gone as were meds. Contacted support. Two weeks. Not even the courtesy of a response that they can’t help. They deserve no stars at all and should be removed from Apple store. ### 1/5 — Won’t work *2020-03-03, version 2.6.5* Can’t save after info is entered ### 1/5 — Rubbish *2019-11-24, version 2.6.5* Doesn’t work ### 1/5 — Emergency Banner doesn’t work! *2019-10-27, version 2.6.5* Are you going to fix that? ### 1/5 — Screen lock app cost 99p and doesn’t work *2019-10-20, version 2.6.5* What a waste of money! I needed this app to work as I have several chronic illnesses. Useless ### 1/5 — Regret the Purchase *2019-05-31, version 2.6.5* Failed to work as advertised. Fails to save a copy of the wallpaper to the camera roll so there is no option to select anything that was supposed to have been created by the ICE app. I could have saved myself an hour of wasted time by just making my own. Great idea, unfortunately wasn’t able perform the one function I purchased it accomplish. ### 1/5 — Do not use this *2019-03-21, version 2.6.5* Constant malfunctions. Do not use! ### 1/5 — Various issues *2019-01-16, version 2.6.5* If purchased, the app offers emergency contact information on your lock screen, which I thought was a good idea. However, I can’t set up the banner. It simply doesn’t respond. Also, when entering meds or medical conditions, most apps let you scroll down for common ones. Not for this app. I tried to contact the developer, but seemingly you can’t do that either. I would not recommend. There are better apps out there. ### 1/5 — Rubbish *2017-09-11, version 2.5.1* Ditto the other reviewers Just paid to put on lock screen. DOES NOT WORK App frozen now. ## Most praised reviews (4 highest-rated) ### 4/5 — Rev *2022-12-02, version 2.7.7* Now in iOS 16 the details in the emergency sections shown on lock page need to be moved down or be made positional due to new widget frame overriding the emergency position. Also drs phone number does not record the number and retain it correctly. This is in Australia. I have used this app for a long time and rely on its info to be correct for my own safety. The app doesn’t have a contact us section to deal with things like I have described. ### 3/5 — Update. *2017-06-27, version 2.5.1* June 2017. App store says to update this app as it is slowing down the phone. Soon it will not be compatible with i phone. ### 2/5 — Bluerose623 *2016-01-06, version 2.5.1* It would be great if it didnt freeze all the time . I certainly dont want an app you cant get into ### 2/5 — Needs More *2009-05-14, version 0* I realize that this appliation is free, but it should have more information to input like allergies, medication you are currently taking, blood type, if you are a donor. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*