# Ice Jewel Match — user reviews > 284 indexed App Store user reviews of Ice Jewel Match by Kudo Games, rated 4.60/5 from 24,259 ratings. - Source: https://appshunter.io/ios/app/ice-jewel-match/id1325521318/reviews - App overview in markdown: https://appshunter.io/ios/app/ice-jewel-match/id1325521318.md - Rating breakdown: 5★ 17,962 · 4★ 3,741 · 3★ 1,346 · 2★ 443 · 1★ 767 ## What do users think of Ice Jewel Match? Overall sentiment: neutral **Pros** - 🚀 Enjoyable game - 👍 Challenging levels - 🎨 Cute graphics **Cons** - 🐛 Frequent crashes and freezes - 💰 Too many ads and in-app purchases - 🕰️ Slow progression and lack of new levels **Commonly reported bugs** - Levels showing incorrect number of objectives - Boosters and rewards not working as expected - Game getting stuck or losing progress after crashes **Most requested features** - More frequent updates with new levels - Ability to disable ads or purchase ad-free version - Better syncing across devices ## Newest reviews (12 of 284) ### 4/5 — Fun Game when you can win and move on *2026-06-05, version 2.5.6* Great game. My reason for only 4 stars is some levels (like 510) are impossible to win unless you spend money, I guess. I’ve been on that level for months. No way possible to get 210 golds and 73 ice cubes. Very frustrating! And often you can only do one (wasted) move which doesn’t help your game at all. Very little strategy needed or allowed in that case. You are at the mercy of the game. ### 3/5 — Old time *2026-04-05, version 2.5.6* Miss the 2 mini games that used to show up everyday. They should be brought back. ### 2/5 — Not a Good App *2026-02-11, version 2.5.6* I have been playing this game for years and spending a lot of money to advance daily. Something is wrong with the app and you should fix it. I also would like to have my money that I spent today, 02/10/26. I paid money to pass level 642 and it is still showing as I didn’t pass it. You need to fix this. I will also request a refund from Apple explaining what happened. I will not be using this app any longer. ### 3/5 — Disappointed *2026-01-07, version 2.5.6* I miss the other option game that allowed me to pick up extra tools to play the feature game. I am levels that are more difficult and I cannot accumulate enough extra tools to win the games. It is taking me too long and is too frustrating to continually lose. Please bring it back. Thanks ### 4/5 — Level *2025-11-24, version 2.5.6* I can’t get past level 2790. It says on the home screen coming soon. ### 2/5 — Adventure not working *2025-08-26, version 2.5.6* Been playing this game on your app for years. Adventure hasn’t been working for at least 4 weeks . Can’t get full rewards. Hope you can fix. Thank you ### 2/5 — Issues with app *2025-08-17, version 2.5.6* You need to fix so I can have my adventure back ### 3/5 — App login issues *2025-08-16, version 2.5.6* App support takes me to a bogus site. Need help with login. I couldn’t remember if I used Apple or Facebook to login. Guessed wrong and cannot figure out how to logout so I can use the other to login. No friends are visible and the daily challenges and short term games are not available. All of my points are still present. How do I get these back? ### 2/5 — Update?? *2025-08-14, version 2.5.6* Can someone please update this game?? There are no weekly challenges anymore for some reason?? ### 1/5 — Not working *2025-07-26, version 2.5.6* Why is the app only working halfway now for the last week? ### 3/5 — Please fix bug on level 2438 *2025-07-23, version 2.5.6* With the amount of ads required for this game you’d think you would fix this. It’s the only game I spend any time on. I guess I need to try the new royal match game I see advertised. Fix this. The special events that start on Wednesday and run through Sunday need attention!!! ### 1/5 — Too Erratic *2025-07-20, version 2.5.6* Experience spoiled by ad glitches, irregular updates, “Coming Soon” nonsense… leave game with “one day or 42 hours left” and return to a board that doesn’t offer a continuation of yesterday’s play…. 🫣🤨🫣 ## Most critical reviews (10 lowest-rated) ### 1/5 — Was good *2026-07-01, version 2.5.6* Since they changed the ads it sucks get two ads and no reward ### 1/5 — Game levels *2026-03-18, version 2.5.6* Upgraded my iPad and now got back on to play ice Jewel and I was on about 1800 level and now it’s making me start fresh from one and I have purchased many things on the app. It will not allow me to connect to the Facebook and I think that’s where the problem is if somebody could get back with me. ### 1/5 — No new levels *2026-01-25, version 2.5.6* Play this on your app. No new levels in over a week now. Been playing for years. You never fixed the problem with playing adventure either. I will delete if no new levels appear within a week. Very disappointed again in this app ### 1/5 — Scam Alert! *2025-11-18, version 2.5.6* You can’t win or get passed level 266 unless you buy something! NO THANKS! I will just delete the game! ### 1/5 — The adventures *2025-09-20, version 2.5.6* The adventures are not loading ### 1/5 — Years Since Update *2025-09-07, version 2.5.6* Why has this game not been updated in years? Now I can’t even play w friends. You’ve shut that down. Do you even care?? ### 1/5 — Help please *2025-08-22, version 2.5.6* I downloaded this app on my new iPhone. On my old phone I had accumulated 22,231 gold bars and 4,675,549 coins. This didn’t transfer to my new phone. Also on the new phone, I no longer have adventures to participate in. Please help!! 💖 ### 1/5 — Ads *2025-08-22, version 2.5.6* Can’t get past the ads to play the game ### 1/5 — Frozen *2025-08-15, version 2.5.6* Can’t get into an adventure, no updates, just frozen in time for weeks!!! ### 1/5 — Ad problems… *2025-07-27, version 2.5.6* As of July 19th the game stopped working?? Is this the end of playing?? DID YOU SHUT DOWN THIS GAME? I LOVE THIS GAME AND HVE PLAYED IT FOR YEARS~ IS THIS A GOOGLE PROBLEM NOW? I’ve updated but still have an AD from Google to answer questions so I do then lose my credits~ What’s up with this problem? ## Most praised reviews (10 highest-rated) ### 5/5 — Adventure is not working *2026-08-12, version 2.5.6* The adventure is not working. ### 5/5 — Constellations *2026-03-22, version 2.5.6* Love this game! But 3/21, I should be able to do a new constellation. When I press on it, it’s not allowing me to do anything. Please advise on how I can play them again. Thanks ### 5/5 — Why? *2025-08-23, version 2.5.6* Why can I not get any adventures? And it says other levels is coming soon. It has said this for quite awhile. Not cool! ### 5/5 — More Levels? *2025-08-21, version 2.5.6* The game is not allowing any advancement past level 2790. Need some help with this.... Thank you 😊 ### 5/5 — Help me my adventure mode has been frozen over a month. I love this game *2025-08-06, version 2.5.6* I love this game the mostest and I’m having trouble with it freezing up on me. I refuse to delete so if u can fix me I will stay loyal to my lil snowmens haha thanks so much. Update OMG my game freezes up so often Help!!! ### 5/5 — I need help *2025-08-02, version 2.5.6* I’ve been writing to you because it seems like some feature doesn’t work suddenly if it’s possible to see what is the bug I would appreciate it because I’m number one ### 5/5 — Ice jewel match *2025-07-25, version 2.5.6* Was great but now I am 1019 level no daily task rewards no nothing no update either ### 5/5 — Long time player *2025-07-22, version 2.5.6* Playing this game for years without any problems. 3 days ago I lost the ability to join an adventure! Crazy huh! ### 5/5 — Please stop Christian Ads *2024-09-07, version 2.5.6* I Love playing this game. However they’ve recently been putting A LOT of Christian ads. Preaching if good Christian download game. If I want preaching, will go to church. ### 5/5 — Ad problem *2024-07-03, version 2.5.6* I selected to watch an ad to continue my game. The ad by Unity required me to click which age group I’m in before it went any further. The ad did not give me an option to decline and I had to close the ad and the game. Please ask ad developer to add the option to x out of it after a time --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*