# ICE mobile

> Financial industry professional platform for market access, trading, and communication. (iPhone/iPad app by IntercontinentalExchange, Inc.)

- Source: https://appshunter.io/ios/app/ice-mobile/id394677840 (this page in markdown: same URL + `.md`)
- Developer: [IntercontinentalExchange, Inc](https://appshunter.io/developer/394677843)
- Category: Finance
- Price: Free
- Rating: 2.40/5 from 43 App Store ratings · 17 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 61 MB
- Languages: English
- Released: 2010-10-05
- Data updated: 2026-07-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ice-mobile/id394677840/reviews.md

## What is ICE mobile?

ICE Mobile is for use by Financial Industry Professionals with an existing ICE Connect user account. If you are a Financial Industry Professional and would like a demonstration or to request additional information regarding ICE Mobile, please visit our website at www.theice.com/ice-mobile or send an e-mail to icemobile@theice.com. 
********************************************************  
The ICE Connect platform is distributed globally through a secure internet connection via the web and ICE Mobile on mobile devices. Download the ICE Mobile app for a single point of access to all ICE futures and OTC markets as well as ICE Instant Messaging.

Major features of ICE Mobile include: 
•	Immediate access to real-time bids, offers and implied orders across multiple markets and exchanges
•	Powerful risk management, security, and credit controls with real-time alerts 
•	Real-time trader summary reports of open orders, completed trades and profit and loss
•	Feed trades directly into mid and back office systems for a complete and straight-through-processing end-to-end solution
•	Robust instant messaging (IM) system allows you to collaborate with other market participants in your industry.
•	Never miss a message:  transition seamlessly from desktop application to mobile application.

All images are copyright the ICE 2026.

## Key features

- Real-time market data access
- Risk management and security controls
- Trader summary reports
- Direct trade feed to back office systems
- Instant messaging for collaboration
- Seamless desktop to mobile chat

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/ice-mobile/id394677840/reviews.md

### 1/5 — Notifications

*2026-04-09*

Only notifies me like 1% of the time

### 1/5 — Horrible

*2025-01-24*

Just a note that I’ve been using this app for years and we definitely need some updates. Sometimes I get notifications, but 95% of the time I don’t. Why is that??? And I know I’m not the only one. In addition I’ve mentioned this ICE help, zero feedback

### 1/5 — Bad

*2024-12-17, version 15.5.0*

Logs out all the time and does not show notifications, you have to go into the app all the time to check if you have any new messages. In the age of technology this is a disgrace

### 1/5 — Scam

*2024-05-09*

This sites a scam,, watch out for a girl named Tina (Li) Lee (Yuwei) she is a scammer…

### 1/5 — Scam

*2023-08-04*

This is a scam, don’t trust this

### 1/5 — Notifications don’t work

*2022-12-22*

I don’t get notifications from this app. It constantly logs me out. There are very limited sorting functions when viewing market data.

### 1/5 — Terrible

*2022-03-18, version 11.0.2*

Constantly crashes, doesn’t update, you can’t see chats if offline without access to data

Will randomly log you out, and not allow you to log back in

Honestly this app is the worst

### 1/5 — DO NOT update to new version

*2022-02-18*

The new mobile version does not work. Cannot get old version back

### 4/5 — Great improved features

*2021-07-28, version 10.0.0*

Amazing to monitor markets

### 2/5 — Where is touch / Face ID?

*2020-11-13*

I can’t believe Touch ID is still not an option.

## Frequently asked questions about ICE mobile

### What is ICE mobile?

ICE mobile is a platform for financial industry professionals to access real-time market data, manage trades, and communicate with peers. It provides a single point of access to ICE futures and OTC markets, along with instant messaging capabilities.

### Who can use ICE mobile?

ICE mobile is designed for use by Financial Industry Professionals who already have an existing ICE Connect user account. It is not intended for general public use.

### What kind of market data does ICE mobile provide?

ICE mobile offers immediate access to real-time bids, offers, and implied orders across multiple markets and exchanges. This allows users to stay informed about current market conditions.

### Does ICE mobile offer security features?

Yes, ICE mobile includes powerful risk management, security, and credit controls with real-time alerts. This helps users manage their trading activities securely.

### Can I communicate with other users on ICE mobile?

Yes, ICE mobile features a robust instant messaging (IM) system that allows you to collaborate with other market participants in your industry. You can chat seamlessly from the desktop application to the mobile application.

### What devices does ICE mobile support?

ICE mobile is available for iPhone and iPad devices. It is designed to provide access on the go for financial professionals.

### How often is ICE mobile updated?

ICE mobile was last updated on August 22, 2025, with version 15.6.2. This indicates regular updates to maintain functionality and security.

### What is the user rating for ICE mobile?

ICE mobile has a rating of 2.5 stars from 41 ratings. This suggests that while functional, there may be areas for improvement based on user feedback.

## Version history (last 5 releases)

### 15.7.0 — 2026-05-08

General
  + Improved iOS26 support
  + Fixed bug with dismissing tips sheet
  + Fixed problem with the Help Desk link not displaying on the login screen when there are problems connecting to jar.ice.com

Trading
  + Migrated all market data APIs except public data to ITDS
  + Migrated to DTSS APIs for market search
  + Fixed issue with default SMA from WebICE portfolio not being used when floating orders
  + Fixed issue with butterfly spreads appearing in month order in the strip selector (they are now at the end)
  + Fixed display issue with Endex spot trades using off-market trade iconography
  + Fixed intermittent problem with 2yr and 10yr charts

### 15.6.2 — 2025-08-22

General
 - Fixed issue on some OS versions where navigation bar buttons were rendering as a single pixel.

Chat
 - Resolved an issue when sending an attachment from the photo library.

### 15.6.0 — 2025-06-19

ICE Markets
  - Migrated to new datasource for charts
  - Added new time period options for charts, including 6M, YTD, and 1Y
  - Fixed issue where some custom markets were not displaying correct strip start & end dates in the Market Information card

Chat
  - Added support for sending blast messages to WhatsApp contacts
  - Added support for forthcoming speed dial functionality
  - Fixed issue with attaching images to a chat directly from the camera

ICE Data
  - Improved support for markets that trade in fractional volumes

General
  - Moved alerts icon to always appear on the More screen, regardless of permissions

### 15.5.0 — 2024-12-07

ICE Data
 + Added support for personal news searches

ICE Markets
 + Improved place order screen when market is trading at a negative price

### 15.4.0 — 2024-10-26

General
  - Fixed an issue where feedback could be sent without any text.
  - Addressed significand change in iOS 18.

Positions
  - Fixed an issue where Last & Est PnL setting logic was reversed.
  - Aligned labels with the desktop.
  - Fixed an issue where a banner may appear, saying that positions were disconnected when the connection issue is actually tied to a different subsystem.

Chat
  - Added support for WhatsApp contacts.

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## More apps by IntercontinentalExchange, Inc

- [ICE Connect](https://appshunter.io/ios/app/ice-connect/id1184401171)
- [Paragon Connect](https://appshunter.io/ios/app/paragon-connect/id6449196941)
- [Collaboration Center](https://appshunter.io/ios/app/collaboration-center/id6499553907)
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- [Encompass LO](https://appshunter.io/ios/app/encompass-lo/id6738355640)

All apps by IntercontinentalExchange, Inc: https://appshunter.io/developer/394677843

## Related topics

[ice](https://appshunter.io/ios/topics/ice)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-18.*