# ICE mobile — user reviews

> 22 indexed App Store user reviews of ICE mobile by IntercontinentalExchange, Inc, rated 2.40/5 from 43 ratings.

- Source: https://appshunter.io/ios/app/ice-mobile/id394677840/reviews
- App overview in markdown: https://appshunter.io/ios/app/ice-mobile/id394677840.md
- Rating breakdown: 5★ 8 · 4★ 3 · 3★ 4 · 2★ 11 · 1★ 15

## Newest reviews (6 of 22)

### 1/5 — Terrible

*2022-03-18, version 11.0.2*

Constantly crashes, doesn’t update, you can’t see chats if offline without access to data

Will randomly log you out, and not allow you to log back in

Honestly this app is the worst

### 1/5 — DO NOT update to new version

*2022-02-18, version 11.0.0*

The new mobile version does not work. Cannot get old version back

### 1/5 — No chats

*2017-10-31, version 5.7.5*

I can’t see any chats on here, only markets

### 1/5 — Please fix!

*2017-03-30, version 5.6.1*

The new update constantly crashes and is unusable. Please fix. Thank you

### 1/5 — New version crashes regularly

*2017-03-29, version 5.6.1*

Since downloading the new version of the app I have consistently had issues with the performance of the chat function, crashing and unable to display who is on and offline. Poor update

### 1/5 — Broke on last update

*2016-09-08, version 4.5.0*

Still not fixed...

## Most critical reviews (10 lowest-rated)

### 1/5 — Notifications

*2026-04-09, version 15.6.2*

Only notifies me like 1% of the time

### 1/5 — Notifications and trading

*2026-04-05, version 15.6.2*

Notifications don’t work. Can’t enter orders on the app. Not all deals show up. Terrible

### 1/5 — Good platform

*2026-03-01, version 15.6.2*

Good to use for quick order. And the chart also improved. Please consider option trading function.

### 1/5 — Horrible

*2025-01-24, version 15.5.0*

Just a note that I’ve been using this app for years and we definitely need some updates. Sometimes I get notifications, but 95% of the time I don’t. Why is that??? And I know I’m not the only one. In addition I’ve mentioned this ICE help, zero feedback

### 1/5 — Bad

*2024-12-17, version 15.5.0*

Logs out all the time and does not show notifications, you have to go into the app all the time to check if you have any new messages. In the age of technology this is a disgrace

### 1/5 — Scam

*2024-05-09*

This sites a scam,, watch out for a girl named Tina (Li) Lee (Yuwei) she is a scammer…

### 1/5 — Scam

*2023-08-04, version 15.0.0*

This is a scam, don’t trust this

### 1/5 — Notifications issue

*2023-02-01, version 12.2.0*

Fix the notifications! It’s a nightmare and you miss all the new messages

### 1/5 — Notifications don’t work

*2022-12-22, version 12.2.0*

I don’t get notifications from this app. It constantly logs me out. There are very limited sorting functions when viewing market data.

### 1/5 — Notifications

*2022-12-15, version 12.2.0*

The biggest issue of this app is that notifications of new messages etc never appear unless you have the application open. Once you leave the application and open another one or even lock the phone notifications stop. Have tried various things have check all notifications to be on etc but issue remains.

## Most praised reviews (6 highest-rated)

### 5/5 — Excellent implementation

*2010-11-01, version 0*

Lots of features.

### 4/5 — Great improved features

*2021-07-28, version 10.0.0*

Amazing to monitor markets

### 3/5 — Unable to sign out!

*2017-02-28, version 5.5.1*

The app is great but ive always had an issue when it comes to signing out. I still receive blasts from brokers when signed out. Is there a fix for this problem?

### 2/5 — Where is touch / Face ID?

*2020-11-13, version 8.7.0*

I can’t believe Touch ID is still not an option.

### 2/5 — SSL error

*2019-10-22, version 8.1.1*

SSL Error keep occur. Can not login whole day.
Plz fix soonest

I’m using iphone 8

### 2/5 — Why not launch ice chat as a seperate app?

*2019-10-02, version 8.1.1*

Please consider launching ice chat as a seperate app. Chat is im. Icemobile for market. Security level is different.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*