# Icegate VPN: Private & Secure — user reviews > 20 indexed App Store user reviews of Icegate VPN by IcegateVPN, rated 4.50/5 from 15 ratings. - Source: https://appshunter.io/ios/app/icegate-vpn-private-and-secure/id6504094165/reviews - App overview in markdown: https://appshunter.io/ios/app/icegate-vpn-private-and-secure/id6504094165.md - Rating breakdown: 5★ 12 · 4★ 0 · 3★ 2 · 2★ 1 · 1★ 0 ## Newest reviews (7 of 20) ### 5/5 — VPN is outstanding service *2025-05-21* the service provide by the vpn is outstanding. very responsive and easy accessible. it surprised me always through its performance. the connection is also very constant and stable. ### 5/5 — Solid for travel 🌍 *2025-05-21* Used it in Turkey and back home. Still super fast. I like that I don’t have to mess with settings. ### 5/5 — Its fully Secured app *2025-05-20, version 1.13.1* its fully Secured app for use internet connection. it helps me to connect in emergency. it also give me permission to hide my address while using vpn connection. ### 5/5 — It is a useful connection for us *2025-05-20* vpn is a useful connection for connecting networks.its secured for connection. my experience with this connection is 100%satisfying. it renders me a great service in my emergency period.i just love the usefulness of this connection. ### 5/5 — Its the best vpn *2025-05-19, version 1.13.1* vpn is the safest connection to connect.its the best vpn i have ever used. it helps me to connect to the even from the remote corner. i am madly fan of this vpn connection. strongly recommend this vpn. ### 5/5 — Its amazing vpn connection to use. *2025-05-19* It will keep yoir connection safe and constant. nice amd safe like the vpn very much.its the bestes vpn connection ever. ### 5/5 — easy! *2024-12-06* loved how easy was to start using it! ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor customer service *2026-06-04, version 2.4.2* I had an extremely negative experience with this company’s customer support, which in practice appears to be nonexistent. Throughout the interaction, I was met with repeated rudeness, a patronising attitude, and inappropriate accusations directed at me as a paying customer whose only intention was to purchase a working product. After I politely raised concerns regarding the way I was being treated, I received a flood of hostile responses, including a threatening email sent to the address I had used for correspondence. The message appeared to have been generated, at least in part, using ChatGPT, and contained multiple false accusations. This conduct has raised serious concerns for me regarding professionalism, customer safety, and the potential misuse of personal information. Having also come across similar complaints from other customers on Google, I would strongly advise others to exercise caution before purchasing this service. ### 2/5 — Перестал работать в России *2025-06-26* Последние несколько недель совершенно не работает из России. Увы **Developer response:** Рекомендуем обновиться до версии 2.4.1, большинство багов пофикшены, добавили серверы и усилили обход блокировок. ### 3/5 — VPN НЕ РАБОТАЕТ *2026-01-16* В первое время работал хорошо, но потом VPN перестал работать, писал в поддержку, вводил устройство пару раз в режим полёта, перезагружал. Но всё равно не хочет работать, и поддержка не отвечает. **Developer response:** Рекомендуем обновиться до версии 2.4.1, большинство багов пофикшены, добавили серверы и усилили обход блокировок. Можете, пожалуйста, снова написать в поддержку, постараемся все проблемы решить. ### 5/5 — Спасибо разработчикам *2026-07-17* Стабильно все работает, доп устройства подключать можно, ютуб телега все доступно, определенно рекомендую, за результат и поддержку отдельный респект! ### 5/5 — Мы поставил себе пользуемся *2026-07-17* Спасибо ### 5/5 — Просто работает *2025-10-24* Все замечательно работает. И на Маке и на Айфоне и даже на такой экзотике, как СберТВ со своим Салютом, главное на последний ставить с флешки. Огромное спасибо Техподдержке ### 5/5 — A Reliable and Secure VPN Experience! *2025-06-01* Icegate VPN is impressive! This VPN is stable, stealth, and super secure, providing a seamless browsing experience. I love how easily it connects and maintains a solid speed without cọmpromising my privacy. It's perfect for accessing restricted content and browsing securely on public Wi-Fi. The user-friendly interface makes it a breeze to use. Highly recọmmend it for anyone looking for a trustworthy VPN solution! ### 5/5 — High speedy *2025-05-23, version 1.13.1* its a high speedy internet connection. its cool and easy to use. i like this connection very much. ### 5/5 — Impressively surprised service *2025-05-23* i am just impressively surprised with service of this app. its so constant in service. just love the service very much. ### 5/5 — Juat love their service. *2025-05-22, version 1.13.1* its the most useful connection for use.itsbso constant in networking. its also very quick in response. ## Most praised reviews (3 highest-rated) ### 5/5 — VPN is secured connection *2025-05-22* The main reason for getting a VPN in the first place is security. That's why we chose VPN. its very easy to built a secured connection through this vpn.it will keep safe all your datas. ### 5/5 — Clean and smooth *2025-05-21* The app feels light. One tap and done. I don’t even think about it anymore — it just runs. ### 5/5 — Awsome vpn connection. *2025-05-21, version 1.13.1* nicely organised. user friendly interface make this connection more acceptable. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*