# Icelandair — Book, manage, fly

> Mobile application for booking, managing flights, and accessing loyalty program benefits. (iPhone/iPad app by Icelandair ehf..)

- Source: https://appshunter.io/ios/app/icelandair/id1471993490 (this page in markdown: same URL + `.md`)
- Developer: [Icelandair ehf.](https://appshunter.io/developer/1471991957)
- Category: Travel
- Price: Free
- Rating: 4.70/5 from 6,288 App Store ratings · 179 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 86 MB
- Languages: American English
- Released: 2019-12-05
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/icelandair/id1471993490/reviews.md

## What is Icelandair?

The Icelandair app guides you through your journey with ease. With a simple and effective interface, the app provides access to various beneficial features related to your flight, keeping all travel information in one handy location.

GET MORE OUT OF YOUR SAGA CLUB MEMBERSHIP
See your Saga Club and Tier Credit status, earn and use Saga Points, add Saga Club card to Wallet, or use your virtual Saga Club card in the app. You can also register Saga Points for past flights.

BOOK FLIGHTS
Search for your next travel destination, book your flight with auto-filled information, and access booking details in one place.

OVERVIEW OF YOUR ENTIRE JOURNEY
Manage your journey by preordering meals, choosing a seat, or adding baggage to your flight. Check-in online via the app and receive the boarding pass directly. Save your boarding pass in Wallet or share it with other travelers in your booking.

GET NOTIFIED ABOUT YOUR FLIGHT
Receive notifications at the right time and stay informed at every stage of your journey.

## Key features

- Book flights
- Manage bookings
- Saga Club membership access
- Pre-order meals and baggage
- Online check-in and boarding pass
- Flight notifications

## Chart rankings

- #167 in Top Free · Travel (US App Store)

## What do users think of Icelandair?

Overall sentiment: negative

**Pros**

- 👍 Convenient for airport use
- 🚀 User-friendly
- 💡 eSIM purchase option

**Cons**

- 🐛 Buggy and crashes frequently
- 🔍 Unable to find booking information
- 🔍 Unreliable flight status updates
- 🔍 Difficult to navigate and use
- 🔍 Inconsistent and confusing UX
- 🔍 Fails to save user information
- 🔍 Payment issues and non-refundable charges

**Commonly reported bugs**

- Constant log-outs and inability to log back in
- Date of birth field issues
- Incorrect flight and booking information displayed
- Boarding pass disappearing from app
- Inability to add or modify passenger information

**Most requested features**

- Improve login and account management
- Add biometric login options
- Enhance flight status and gate information
- Streamline check-in and boarding pass features
- Improve seat selection and meal ordering
- Provide better customer support and communication

## Recent user reviews (10 of 179)

All indexed reviews: https://appshunter.io/ios/app/icelandair/id1471993490/reviews.md

### 1/5 — No place to sit

*2026-08-23, version 4.5.2*

Our flight does not board for over 3 hours, there is no place to sit, and my 70-year-old self has to sit on the floor.

### 1/5 — Unable to create account

*2026-08-22, version 4.5.2*

The app keeps giving errors and I’m unable to create an account and therefore can’t access my flight details. Kinda defeats the purpose of the app.

### 1/5 — Thumbs down

*2026-08-20, version 4.5.2*

Always delays I will not fly with them again

### 1/5 — Terribly

*2026-08-07, version 4.5.2*

Cannot enter passport info

### 1/5 — Garbage

*2026-08-05, version 4.5.2*

App is terrible, Iceland air itself is the worst customer service I’ve ever received. Absolute scammers, will nickel and dime and take everything they possibly can. I lost my brother and had to rebook my tickets so I could go back home. It took weeks to get a funeral date so I had to rebook again and spent hundreds of dollars altogether rebooking. The second time I had to spend hours on the phone I wasn’t even able to do it myself. AWFUL, will avoid at all costs in the future and no desire to visit Iceland either but unfortunately forced to spend a night there during my layover, have to gather my bags and then pay another bag fee. Hope Iceland air goes out of business one day as they keep treating people. Shame on you.

### 3/5 — No WiFi

*2026-08-03, version 4.5.2*

Even though it says there is WiFi, I can’t get connected

### 1/5 — Very difficult to use

*2026-07-31, version 4.5.2*

The website was unclear and difficult to use. Very frustrating.

### 3/5 — Slow

*2026-07-25, version 4.5.2*

Slow

### 2/5 — Keep boarding pass longer

*2026-07-24, version 4.5.2*

Boarding pass disappears from the app as soon as boarding starts, so it’s quite difficult to find unless you’ve added to your digital wallet.

### 2/5 — Passport verification scan does not work

*2026-07-11, version 4.5.2*

This feature is maddening, please fix it. Not having it work means hours of inconvenience

## Frequently asked questions about Icelandair

### What can I do with the Icelandair app?

The app allows you to book flights, manage your existing bookings by pre-ordering meals, selecting seats, or adding baggage. You can also check in online, receive your boarding pass, and access your Saga Club membership details.

### How does the Saga Club membership work in the app?

You can view your Saga Club and Tier Credit status, earn and use Saga Points, and add your Saga Club card to your digital wallet. The app also allows you to register Saga Points for past flights.

### Is the Icelandair app free to use?

Yes, the Icelandair app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### What information will I receive notifications about?

The app provides timely notifications to keep you informed at every stage of your journey, ensuring you don't miss important updates about your flight.

### Can I share my boarding pass with others?

Yes, after checking in online, you can save your boarding pass in your digital wallet or share it directly with other travelers included in your booking.

## Version history (last 5 releases)

### 4.5.2 — 2026-07-03

Fix gold parking back to app navigation.
Lounge access displayed correctly for US flights.
Adding session timeout for booking flow.
Meal and seat links fixed for bookings with 3 + flight bounds.
Few other minimal bug fixes and optimizations.

### 4.5.1 — 2026-03-12

Updating booking rental car link
Fix sherpa widget payment
General improvements and optimizations

### 4.5.0 — 2026-02-12

Disable Salzburg online check in
Added EAS update
Update sherpa to version 2
General improvements and optimizations

### 4.4.4 — 2026-01-25

General improvements and optimizations

### 4.4.3 — 2026-01-14

Booking progress is now saved even when the app is closed
Personal baggage information is now displayed
General improvements and optimizations

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*