# iCent app — user reviews

> 13 indexed App Store user reviews of iCent app by Neel-Tech Inc., rated 3.90/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/icent-app/id895908660/reviews
- App overview in markdown: https://appshunter.io/ios/app/icent-app/id895908660.md
- Rating breakdown: 5★ 4 · 4★ 3 · 3★ 0 · 2★ 1 · 1★ 1

## Most critical reviews (10 lowest-rated)

### 1/5 — Ehhhhh The UX looks miserable

*2019-05-10*

Idk if they’re trying to do a “vintage” type of app but it looks horrible.

### 2/5 — Photos removal impossible

*2024-09-05*

I want to remove my pfp but I can't. Why?

### 2/5 — Terrible usability, objectively bad software.

*2022-11-15*

This app is a UX nightmare. 
(Tell me why I knew you built this using Flutter from just looking at it).

Issues encountered so far:

- You can’t save your progress when filling in forms. Guess what we mostly use this app for? Filling in forms (usually long and exhaustive ones). I just have to hope this app doesn’t crash while I switch to and from it, which it does very often, or else I need to enter everything again.

- You can’t copy hyperlinks or choose to open them in Safari.

- Doesn’t work with password managers. 

- Opening it from the multitasking view often causes certain elements (usually images) to stop rendering. 

- Your UI is, well, “unique”. In every wrong way imaginable. It doesn’t conform to any platform standards which is a major accessibility problem. Please google what human interface design is, please, because this is embarrassing.

### 5/5 — Their representative (harshil) was very helpful

*2025-09-01*

Their representative (Mr  Harshil) who was like an angel sent. He was very helpful. He help me book my train with his card because train wasn’t accepting my international debit card nor cash. He even helped me carry my stuff and drove me to the Airbnb I booked. This guy deserves a million kudos

### 5/5 — Excellent Customer Service

*2024-02-01*

I had trouble logging in and I needed to contact the developers via email. They were very responsive, and they solved my issue.

### 5/5 — Great Service

*2023-02-20*

A great service to international students and also they help resolve issues quickly.

### 5/5 — iCent & Sitara Desai

*2021-05-12*

iCent is very useful. Sitara Desai is very a active and quickly respond. Today is my last in quarantine

### 5/5 — Highly recommend this app!

*2021-02-01*

It’s a great app for students. People are very helpful and they offer high quality of service.

### 5/5 — Prompt and effective responses

*2021-01-31*

I had issues and they never stopped communicating until i was satisfied and it was done in a timely manner. I cant complain !

### 5/5 — Take care customer perfectly

*2018-08-15*

I met some trouble with logging in so I have to send them an email. They reply quickly and take care carefully.

## Most praised reviews (3 highest-rated)

### 5/5 — Great educational app

*2016-07-13*

This is an excellent app and a must have for every student!

### 5/5 — Student

*2016-02-15*

Awesome app. Study permit submission was good, I did not have to line up at the international centre!

### 5/5 — Awesome

*2015-08-27*

The app makes the International student life much easier.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*