# ICG Training — user reviews

> 323 indexed App Store user reviews of ICG Training by Indoorcycling Group, rated 4.60/5 from 2,443 ratings.

- Source: https://appshunter.io/ios/app/icg-training/id1502723244/reviews
- App overview in markdown: https://appshunter.io/ios/app/icg-training/id1502723244.md
- Rating breakdown: 5★ 1,962 · 4★ 232 · 3★ 68 · 2★ 47 · 1★ 134

## What do users think of ICG Training?

Overall sentiment: negative

**Pros**

- 🚀 Great app when it works
- 👍 Excellent free workouts
- 👍 Truly great app for tracking indoor cycling
- 👍 Awesome group cycle app
- 👍 Lovely design

**Cons**

- 🐛 Connectivity issues
- 🐛 Unreliable workout tracking
- 🐛 Buggy, crashes often
- 🐛 Inaccurate data
- 🐛 Impenetrable interface
- 🐛 Doesn't sync data properly

**Commonly reported bugs**

- Login and sign-up issues
- Disconnects during workouts
- Workouts not saving properly
- Inconsistent data sync between app and bike

**Most requested features**

- Apple Watch heart rate support
- More data export options to Strava
- Customizable screens and font sizes
- Improved Strava integration
- Downloadable workouts for poor signal areas

## Newest reviews (11 of 323)

### 3/5 — Decent but too unreliable

*2026-07-06, version 4.1.3*

Connection to bike computers are a bit erratic, occasionally have lost workouts as Stop button refuses to work despite rest of app apparently working fine.
Have also had numerous occasions when Strava upload doesn’t work at all.
Compared with all my other workout related apps this is the most problematic.

### 4/5 — Does the job

*2026-03-03, version 4.1.3*

Not the best app in the world (can’t concurrently listen to music outside the app, connectivity with the bikes and other apps like Strava is glitchy) but fine for what you pay to get some spin training in. If you have access to a spin bike, it’s much better value than going to a spin studio.

Ollie is a gem. Fabulous beats and good coaching. Just wish he’d have new workouts released.

### 3/5 — No live sync with Watch

*2026-01-08, version 4.1.1*

The app requires complete redesign to modern UI standards and live Heart BPM integration if Watch is connected.

### 2/5 — Can’t figure how to link data to Strava

*2025-12-23, version 4.1.1*

I used the app to record my first workout and despite it saying I can upload to Health or Strava, nothing is happening so this is frustrating

### 3/5 — More about the equipment

*2025-12-18, version 4.1.1*

App has had a refresh since I last used it (3yrs ago) and seems considerably better for it.
However, when I try to pair my HRM to the spin bikes that are used in my gym, often it freezes for some conditions and/or fails to pair.

HRM connectivity to my phone is robust.  Would it be too much to pair to the phone and align it with the bikes (robust without HRM) pairing!??!

### 3/5 — Connecting

*2025-10-29, version 4.0*

Recently the app stopped synchronizing with Apple Heath and fitness app. Disappointed

### 4/5 — Connectivity

*2025-10-29, version 4.0*

Best App….. Sometimes I struggle to connect to the indoor bike at the gym.

### 5/5 — Keine Verbindung

*2025-08-11*

Seit dem letzten Apple Update am Tablet ist keine Bluetooth Verbindung mehr möglich. Schade hätte meine Trainings gerne übertragen.

### 4/5 — 5/10

*2025-08-06, version 3.2.1*

Missing milage not possible to remove field and no customisation does not always connect

### 2/5 — Nice but doesn’t work with suunto

*2025-07-14, version 3.2.1*

I have a Suunto smartwatch and would like to connect it with the app so I can have all info from my trainings.

### 2/5 — Issues Connecting

*2025-07-11, version 3.2.1*

It seems promising to track and connect my rides to strava but I can’t get it connected to the bike

## Most critical reviews (10 lowest-rated)

### 1/5 — Stopped syncing to Strava

*2026-07-04, version 4.1.3*

Let’s face it - if it’s not on Strava, it doesn’t count!

### 1/5 — Disappointed

*2026-02-25, version 4.1.3*

First time I try this gave my email and set up a password. It wouldn’t let me it kept telling me I had the wrong password. How could I have the wrong password if this was the first time I attempted to set the app up. Waste of time!

### 1/5 — Doesn’t connect

*2026-01-12, version 4.1.1*

Doesn’t even connect to the bike in the gym

### 1/5 — Piece of junk

*2025-11-19*

This ICG iOS app is a piece of junk. Mid-workout today I was logged out of the app, it didn't save my workout, and refused to log me back in again - saying my password was wrong. I've reset my password 4 times in a row, I am able to connect to the website, but the app keeps saying the password is wrong. I also tried deleting & reinstalling the app to no effect. This is on an iPhone 16 running the latest iOS 26.1 in French language.

I might also add one more thing, as I'm taking the time to write this: who thought it was a good idea to require an internet connection to be able to record a workout on an INDOOR BIKE, which by definition will be used in a gym where - you know, cell reception may be iffy. Luckily my gym has a free wifi now, but this is still a questionable design choice.

### 1/5 — Connect?

*2025-11-12, version 4.0*

These stupid bikes never connect with the app, or the app never connects with the bikes. Either way it’s nearly useless.

### 1/5 — Not Sure What’s Gone Wrong

*2025-10-26, version 4.0*

Used to be a good app, linked nicely to bike, and worked great.  Since the introduction of the latest IOS the app hangs, time starts counting backwards part of the way through the session, becomes unresponsive so you can stop or exit without having to crash out.
Thought this was device related, but happens on devices to.
Have cancelled my subscription.

### 1/5 — 2015 wants their bike app back

*2025-08-12, version 3.2.1*

Using this app is a true experience, nothing like syncing with a bike, finishing a workout hitting stop, do you want to stop and the app still not registering your workout. 

Doesn’t connect with Strava, and if it does it’s not easily done.

I wouldn’t waste my time syncing or registering for an account. This lacks any sort of friendly UI and is obviously not made with any sort of love for those that cycle.

### 1/5 — Buggy and disgusting to use

*2025-06-25, version 3.2.1*

Labels are unclear, ui looks bad, i finsihed my workout on my bike while connected to icg, and click end on the bike, and it just disappears and nothing is recorded

### 1/5 — Temperamental at best

*2025-06-24, version 3.2.1*

Often fails to record.

### 1/5 — Sync to Strava

*2025-06-05, version 3.2.1*

Virtually impossible to sync to Strava. Very frustrating to work through the method of resolving which doesn’t work. Complicated and unnecessary. 
Cannot speak to a person to resolve only via email and every time it was the same email given to try and resolve my issue. Template pushers not problem solvers. 
My club uses this app so forced to use it.

## Most praised reviews (10 highest-rated)

### 5/5 — Five stars says it all

*2026-07-02, version 4.1.3*

Need I say more?

### 5/5 — Wonderful

*2026-06-30, version 4.1.3*

Wonderful machine to train for Ironman.

### 5/5 — I like the app a lot.

*2026-06-16, version 4.1.3*

But please stop asking me to rate it.

### 5/5 — Моё любимое приложение

*2026-05-28*

Супер!!! Спасибо большое Вам за программы и приложения

**Developer response:** Thank you 🙏🏻 
Yours, ICG Team

### 5/5 — 23/05/26

*2026-05-23*

App ICG de Spinning excelente! Faz toda a diferença ter as aulas monitoradas pelo aplicativo. Facilita muito o acompanhamento das aulas. Experiência completa para quem gosta de Spinning!

**Developer response:** Thank you so much! 
Yours, ICG Team

### 5/5 — Great product

*2026-05-15, version 4.1.3*

Use the ICG setup at EOS.   Love it.   I love the metrics the bike provides.    

The app helps me track my progress on strength and endurance.  

I wished the bike computer would transfer the watts/hr stat, but other than that, the app is great.

### 5/5 — Very easy to use

*2026-05-08, version 4.1.3*

To enhance your work out, team up the appvaithva heart rate monitor.

### 5/5 — Great product when everything works

*2025-11-02, version 4.0*

When the bike computers don’t abruptly shutdown, this is very useful app.   

However, about 20-30% of the time icg bike computer shuts off during a great session.    Unfortunately every thing has to start over.

### 5/5 — Great App

*2025-09-23, version 4.0*

I use the exercise bikes at the gym all the time and this app is just what you need to push you along a whole lot harder.

### 5/5 — Muy bien

*2025-09-15, version 4.0*

Muy buena para entrenar

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
