# Ichigo: Japanese Marketplace — Exclusive Japanese goods

> Marketplace for exclusive Japanese snacks, beauty, toys, and home goods with worldwide shipping. (iPhone/iPad app by ICHIGO Inc..)

- Source: https://appshunter.io/ios/app/ichigo-japanese-marketplace/id1606680145 (this page in markdown: same URL + `.md`)
- Developer: [ICHIGO Inc.](https://appshunter.io/developer/1485188383)
- Category: Food & Drink
- Price: Free
- Rating: 3.62/5 from 26 App Store ratings · 21 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 158 MB
- Languages: English
- Released: 2023-05-28
- Data updated: 2026-08-20
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ichigo-japanese-marketplace/id1606680145/reviews.md

## What is Ichigo?

Discover the best of Japan right at your fingertips with Ichigo: Your Japanese Marketplace. Our app is the one-stop shop for all your Japanese needs, featuring a wide variety of products showcasing the rich culture and flavors of Japan.

RARE JAPAN-EXCLUSIVE ITEMS
Explore our limited-edition snacks, tea, traditional home goods, kawaii plushies, toys, and beauty products—carefully selected to ensure quality and authenticity. 

NEW ARRIVALS WEEKLY!
You'll always find something new and exciting to discover as we drop new items and curated collections every week. Get your hands first on the newest seasonal items that you won't find outside Japan. 

SAVE MORE WITH REWARDS!
Earn Ichigo coins for every purchase you make and convert them into discounts on your next transaction! Earn even more coins when you level up with our tiered membership program!

WE SHIP WORLDWIDE.
Wherever you are, your Ichigo orders will be hand-packed in Tokyo and shipped right to your doorstep.

Ichigo is the home of Sakuraco, TokyoTreat, YumeTwins, nomakenolife, and JapanHaul.

Have questions or need assistance with the app? You can contact us directly through the app or at help@ichigo.com. Our customer support team is always here to help.

## Key features

- Exclusive Japanese items
- Weekly new arrivals
- Rewards program for discounts
- Worldwide shipping
- Curated collections
- Tiered membership program

## Recent user reviews (10 of 21)

All indexed reviews: https://appshunter.io/ios/app/ichigo-japanese-marketplace/id1606680145/reviews.md

### 5/5 — Great Products!

*2025-07-21*

Ever since visiting Japan I’ve been looking for places to buy candies and snacks like I found there. Ichigo has a good selection, reasonably priced with free shipping over $100, and a convenient app.

**Developer response:** Hi there,

Thank you so much for your kind review! We're delighted to hear you're enjoying our Japanese snacks.

### 3/5 — Links don’t work at all

*2025-05-10*

If you send a link of an item to someone, it never takes that person to the item, just a tranfer page to the Apple store, even if you have the app downloaded and up to date. I have to take screenshots to share anything with anyone for purchases.

**Developer response:** Hi there! Thank you so much for taking the time to share your feedback, and we’re truly sorry to hear about the trouble you've experienced when trying to share links from our app. We understand how frustrating that must be.

We’ve looked into this issue on our end, and so far, everything appears to be working as intended. However, since you're still encountering this problem, we'd really appreciate it if you could send us a screen recording of the issue to help@ichigo.com. This will help our team investigate further and get a better understanding of what might be going wrong.

Thank you again for bringing this to our attention, and we’ll do our best to get this resolved for you.

### 1/5 — Extrêmement cher

*2025-04-29*

C’est excessivement cher, de plus les frais de port rajoutent encore un montant énorme sur la note! Bien dommage, ça a l’air d’être des bons produits..

**Developer response:** Hi there! Thank you for your feedback. We understand that shipping internationally can be costly. We’re continuously looking for ways to make our service more accessible, and we appreciate you sharing your thoughts. In the meantime, if you have further feedback, please feel free to send it to help@ichigo.com. Thank you.

### 4/5 — Love the app but its very buggy...

*2025-04-24*

when i open the app sometimes it opens properly and other times it just stops on the title screen. Ive also tried tracking on the app sometimes and it does the same except sometimes it opens and sometimes it just shows a blank page with borders showing me where my items WOULD be. all of my packages thus far have arrived properly and in great condition i just wish the app was more usable. besides all the downsides i love how easy it is to find all the things i like and all of the categories are super fun to browse. sometimes i just go on the app just to see what kinds of new things there are to eat! all of the product photography is also gorgeous! give that photographer a raise!

**Developer response:** Hi there! Thank you so much for your feedback. We're glad to hear that your order arrived in a timely manner. We're very sorry for the trouble you've experienced with the app. Our team is actively working to improve its performance and stability. We truly appreciate your support and look forward to bringing you an even better experience soon!

### 3/5 — Currency

*2025-03-11, version 1.0.29*

Would it be possible to have multiple currency options as I use this app from the UK, and having to convert everything to GBP so I know how much I’m spending is a nuisance. Thanks

### 2/5 — Slow delivery

*2025-02-13*

I was really excited to get this order for my significant other for Valentine’s Day, and the package is still not here. Now I won’t have anything to give him for our plans. I ordered over a month ago.

**Developer response:** Hi there, we sincerely apologize for the delayed shipment you encountered with your box. There was an issue previously due to customs clearance, and we have compiled this information in the help center here: https://help.tokyotreat.com/hc/en-us/articles/42685839214361--LIVE-FAQ-Update-2025-2-17-Customs-Delay-Impacting-Deliveries. However, as for now, most of the boxes have been shipped out ahead of schedule, as the process moved faster than expected.

In the meantime, if you would like to know an update on your box shipment, please don't hesitate to contact our support team via your customer portal or email us at help@ichigo.com as they will be happy to check the current status of your box shipment. Thank you.

### 5/5 — Tres recommandé !!!

*2024-11-21*

Meilleur site des produits japonais!

**Developer response:** Thank you for your wonderful feedback! We’re thrilled to hear that you enjoy our selection of Japanese products ☺️

### 1/5 — Glitchy

*2024-09-22*

It won’t open!  I’ve tried deleting and reinstalling, but it still fails.  I managed to order once off this site and was happy with my purchase, but the annoying glitches which they have not fixed keep me away.  Customers have complained about this issue for over a year, it’s still isn’t corrected.

**Developer response:** Thank you for sharing your feedback with us. We sincerely apologize for the trouble you experienced with the app. We’ve escalated the issue to our respective teams, and they’ve now resolved it.

Please try once again on your end. If you encounter any further issues, please don’t hesitate to email us at help@ichigo.com. We’re more than happy to assist you and address any concerns you may have.

### 1/5 — Deleting App // Buyer Beware

*2024-07-17*

App consistently crashes on opening, often repeatedly before working.
Emailing directly was blocked by system, forced to contact help through app. 
Customer service is dubious at best; response to failure to meet listed delivery window is akin to grifters. Yet to respond to second email.
Product is substandard for price (got it, I took a risk ordering chocolate in summer, but maybe if it didn’t take 21 calendar days from warehouse to door it wouldn’t all be ruined).
Hopefully your experience with this company will be better, but I’m done.

**Developer response:** We apologize for the issues you've experienced with our app and service. We take your feedback seriously and want to address your concerns. Please continue the conversation with our support team through the app, or you can email us directly at help@ichigo.com. We are committed to resolving this matter and improving your experience. Thank you!

### 1/5 — App crashes as soon as it connects to google account

*2024-06-28, version 1.0.23*

I have tried everything but the app crashes as soon as I connect it with my google account.

## Frequently asked questions about Ichigo

### What kind of products can I find on Ichigo?

Ichigo offers a wide variety of Japanese goods, including limited-edition snacks, teas, traditional home items, kawaii plushies, toys, and beauty products. These items are carefully selected for their quality and authenticity, representing the rich culture of Japan.

### How often are new items added?

New items and curated collections are dropped weekly on Ichigo. This ensures that you can always discover something new and exciting, including seasonal items that may not be available outside of Japan.

### Does Ichigo offer a rewards program?

Yes, Ichigo has a rewards program where you can earn Ichigo coins for every purchase. These coins can be converted into discounts for your next transaction. You can earn even more coins by leveling up through their tiered membership program.

### Do you ship internationally?

Yes, Ichigo ships worldwide. Your orders are hand-packed in Tokyo and shipped directly to your doorstep, no matter where you are located.

### How can I get help if I have questions?

If you have questions or need assistance, you can contact Ichigo directly through the app or by emailing help@ichigo.com. Their customer support team is available to help with any inquiries.

## Version history (last 5 releases)

### 1.0.43 — 2026-08-19

Changes and Fixes in This Version:
- Discount percentages are now displayed more clearly on sale items.
- Fixed an issue where the monthly subscription box name and price displayed incorrectly.

### 1.0.42 — 2026-07-20

Changes and Fixes in This Version:
- Updated the criteria for new arrival items.
- Fixed an issue that occurred when filtering returned no results on the Collection screen.

### 1.0.41 — 2026-05-11

Changes and Fixes in This Version
* Enhanced the product review experience and overall functionality
* Fixed an issue affecting the incident banner pop-up

### 1.0.40 — 2026-04-13

Changes and Fixes in This Version
* Added an incident banner to display incident notifications

### 1.0.39 — 2026-03-04

Changes and Fixes in This Version
* Added tax and tariff information for subscription upgrades and extensions.
* Improved ticket list & detail screen

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## More apps by ICHIGO Inc.

- [TokyoCatch Claw Machine](https://appshunter.io/ios/app/tokyocatch-claw-machine/id1485188384)

All apps by ICHIGO Inc.: https://appshunter.io/developer/1485188383

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*