# ICICI Bank Canada iMobile — user reviews

> 30 indexed App Store user reviews of ICICI Bank Canada iMobile by ICICI Bank Ltd, rated 3.76/5 from 108 ratings.

- Source: https://appshunter.io/ios/app/icici-bank-canada-imobile/id1218773665/reviews
- App overview in markdown: https://appshunter.io/ios/app/icici-bank-canada-imobile/id1218773665.md

## Newest reviews (12 of 30)

### 1/5 — Not working on iphone 6

*2023-08-06*

Not working

### 1/5 — WORST banking app ever

*2023-01-08*

This app is not at all reliable keeps logging out, keeps crashing.

Its completely a garbage app.

### 1/5 — About aap

*2023-01-07*

Useless aap m student here I want to do e transfer but not working . I tried a lot to do that but it’s not working . I put lots of complaints on customer care but my issue is not solving . Very bad bank I also don’t get debit card . As a student I m in trouble I have no money and the bank is doing nothing. Very very poor .

### 1/5 — Worst App and Banking Service Ever

*2023-01-06*

I cannot believe in 2023 this is the level of service this bank is providing and still running. The app is a joke. Creating a net banking user id and password is a battle. It too me 3 months to get my account converted to a NRO account and now cannot even use the app. Just terrible!

### 1/5 — Worst app ever

*2023-01-06*

Crashes all the time

### 1/5 — Very bad in design and functionality

*2022-09-21*

Application does not work. You won’t even able to login. Instead of downloading this application its better to call customer centre for all information.

### 1/5 — Absolute garbage

*2022-06-04*

Absolute garbage

### 1/5 — Worst

*2022-04-22*

This is indeed a very pathetic application kyc center requires a selection intention of use but there is nothing to select and not allowing me to enter the app. Also website is has it own height of stupidness many fields are not working and most of the online services are currently not available.

### 1/5 — Need so much work app have lot of bugs

*2020-11-09*

Very very poor app which gives headaches if you conpare to SBI bank app then obviously you get 4 star but if you compare to Canada banking apps then oh gosh you really need to wait , wait , and wait and mostly the app doesn’t respond very well and signout me all the time .

### 1/5 — Worst app

*2020-02-18*

This is most stupid and 3rd class app i have ever used. Its like someone made this app in his/her training period. Whoever made this app should not have proud on this.its insult of iOS developers.

### 1/5 — Not working.

*2020-02-14*

I was logged out automatically.  When I tried to login in back it asked me to register again.  When I tried to activate my login it’s asking for company name, employee I’d, date if joining and location.  Wat is the issue.  ?

### 1/5 — 0 Star

*2019-03-01*

what the hell is wrong with this Bank? Freakin idiots

## Most critical reviews (10 lowest-rated)

### 1/5 — tatti

*2026-08-12*

isse ghtiya app ajj tak ni dekha ekdum tatti h khi ni chlta

### 1/5 — Poor service

*2026-08-06*

Slow app

### 1/5 — UI is terrible

*2026-07-23*

Half of the login screen is covered by ad. To login you need to type in userid and password. When you click on the textbox to enter username and password, keyboard covers both the text boxes. Looks like no one tested the app.

### 1/5 — App keep crashing

*2025-10-07*

Opened a new Bank account and since day one, Can’t even open the App on my phone! It’s keep on crashing! In 2025, digital experience with ICICI Bank looks like from 2010.

### 1/5 — Too bad service

*2025-09-24*

Doesn’t work properly and too slow app

### 1/5 — Will not start

*2025-09-21*

Crashes on launch

### 1/5 — Worst Banking App ever

*2025-09-20*

Every time I click the app to open it just closes and kicks me out. Never ever encountered an important banking app like this in my life.  Pathetic! Do you guys have any backend team to look into this? Using iOS 26

### 1/5 — App

*2025-09-15*

Keep crashing. One main reason to close access

### 1/5 — App crashes

*2025-09-15*

App started crashing from last few days

### 1/5 — Worst than garbage

*2025-09-11*

This is the worst app of all apps. The app just mirrors the banking service. This bank is primitive.

## Most praised reviews (8 highest-rated)

### 5/5 — I like the Bank

*2026-07-27*

People are very helpful

### 5/5 — Awesome service

*2026-05-01*

Simple and easy user experience.

**Developer response:** Hi Yasmin, we appreciate your acknowledgement. Thanks!

### 5/5 — Plz Review my account

*2020-09-21*

Gangadhar pandey

### 4/5 — App

*2026-03-18*

Slow

**Developer response:** Hi, we would like to get in touch with you. We request you to write to us via https://bit.ly/3RXNY9b to assist you further.

### 4/5 — Add FaceID

*2019-01-26*

Add FaceID support for X and above users

### 3/5 — Make it more better

*2026-05-30*

Please make it more better. We are in 2026.
Marking app is a baby thing now

### 3/5 — No Dark Icon

*2025-10-12*

Please add a dark icon and I’ll increase the rating.

### 2/5 — Laggy and Slow - could be more improved.

*2026-02-27*

Using this app since 6 months. I found its too slow compare to other Canadian and Indian banks application. App take time with their unique circles to finish one step. also, sending money to different countries requires fx rate to fetch which is MANY times unable. I would like to pass my request to your UT department to use proper API and web server to make this App better. Please consider if app/interaction is smooth and nice customer will be more satisfied.

**Developer response:** Dear Yash, we are here to help you. We request you to write to us via https://bit.ly/3RXNY9b and our official will get in touch with you.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
