# ICICI Direct Markets – Stocks — user reviews > 27 indexed App Store user reviews of ICICI Direct Markets by ICICI SECURITIES LTD, rated 4.61/5 from 627 ratings. - Source: https://appshunter.io/ios/app/icici-direct-markets-stocks/id1570800408/reviews - App overview in markdown: https://appshunter.io/ios/app/icici-direct-markets-stocks/id1570800408.md - Rating breakdown: 5★ 515 · 4★ 55 · 3★ 15 · 2★ 7 · 1★ 35 ## What do users think of ICICI Direct Markets? Overall sentiment: negative **Pros** - ⭐ Best service - 👍 Way simpler than the other app **Cons** - 🐛 Jail broken issue - 👎 Cluttered UI and worst user experience - 👎 Poor services & Very Expensive - 🐛 Technically bad - 👎 Poor design - 👎 Unbelievably hopeless - 👎 Terrible - even worse than the old app - 🐛 Unable to login - 🐛 Unable to square off positions - 👎 Useless app **Commonly reported bugs** - Jail broken issue - Risk disclosure message not closing - P&L display issues - Square off functionality not working - Feedback feature not working - Incorrect OTP validation - App freezing on SEBI cautionary notification **Most requested features** - Improve P&L display for F&O positions - Fix square off functionality - Improve portfolio details display - Provide real-time data and quotes ## Newest reviews (10 of 27) ### 1/5 — Below average app *2022-12-06* Their app, account conversion process is like doing things in 1970’s. One star itself is too much. ### 1/5 — Login issue *2022-11-10, version 1.0.87* After switching to this app, i am not able to login because the otp sent over email and phone number is not correct or app is not validating it correctly and showing error as invalid otp, also not recieving new OTP after requesting through app”resent otp” option. So I am switching back to old Icici direct apl. ### 1/5 — Confusing app *2022-08-26* ICICI direct wants people to use this instead of the old app but new app is no where ready! Difficult to place orders, not linked to trading calls, for open positions shows loss in GREEN as profit. Worst app ever ### 1/5 — Worst than OLd App *2022-08-08, version 1.0.77* Amazing to see that this is worst than the old icici direct app. In the portfolio section, while the world is moving towards letting users customise, icici has taken a step back and is not even showing basic stats that it was showing in its old app. Big thumps down. ### 1/5 — Poor design *2022-06-23, version 1.0.61* Such a poor user interface.. considering this is a new app, was hoping to see the difference. It’s the same.. not sure why the UX can’t even look at the UI of other leading apps ### 1/5 — Unbelievably hopeless *2022-05-23, version 1.0.55* Can’t believe that ICICI made such app. No real time data, quotes. There is no easy way to square off the position. Pathetic ### 1/5 — Terrible - even worse that the old app *2022-04-12, version 1.0.52* It amazes me that the quality and innovation teams at ICICI are totally blindsided and release an app full of reduced functionality - no charts , no value by each stock in portfolio position . Even the NEWS feee link does not load ! Traders need information before they execute trades and it would appear that the only thing this very flawed app focuses on is trade execution functionality. Absolutely no use for any user and much worse that the old app. Might have to switch trading platforms as they are losing the plot. Tragic. ### 1/5 — USELESS crAPP *2021-09-21, version 1.0.22* This is another useless app designed by ICICIDIRECT, they claim that they have enabled the biometric id but this app does not remember it once you set up and asks you to enable again ! Wow, what an intelligent people who developed this! 😡 ### 1/5 — Unable to login *2021-08-16, version 1.0.17* I’m not able to login with my credentials which I use for the website. ### 1/5 — Unable to login *2021-08-12, version 1.0.17* Unable to login to the mobile app. However able to logon to www.ICICIdirect.con with same credentials. ## Most critical reviews (10 lowest-rated) ### 1/5 — Jail break *2024-11-29, version 1.0.152* I am trying to open the app on the brand new iPhone 16 and it’s saying that iPhone is jail broken. Could you please let me know how to fix it? Thanks ### 1/5 — Fire your UI/UX team *2024-09-24* Worst trading app in 2024. Look at all other trading websites and how clean they are. Cluttered UI and worst user experience. ### 1/5 — Poor services & Very Expensive *2024-04-24, version 1.0.146* Buy today Sell Tomorrow feature doesn’t work all the time and expect having your funds blocked missing earning opportunity. Expensive - high brokerage and yearly maintenance. Instant cash feature daily new. Planning to move to Zerodha. I missed a significant earning opportunity due to BTST did not work and no response from customer care. My funds were blocked until next business day 3.30 pm. ### 1/5 — Technically bad *2024-03-04, version 1.0.144* Open position for option is stuck.. unable to square off. It is a disaster if a trading app does this. ### 1/5 — App not working since the last update *2023-07-10* The SEBI cautionary notification pops up on opening the app, then the app freezes. ### 1/5 — Risk Disclosure on Derivatives message is not closing *2023-07-07* When screen is loading 'Risk Disclosure on Derivatives' message is not closing. No operation is allowed after this message. App development/support team Please fix this bug urgently or you may loose multiple users. Thank you! ### 1/5 — Defects in the App *2023-06-30* 1. P&L amounts are always displayed incorrectly in open positions (for F&O). Simple mathematics of P&L cannot be displayed properly 2. Square off doesn’t work. I have to login into website to square off my positions. Squaring off options does work at all. No response when I try to scroll right the quaternary off after selecting square off 3. Feedback doesn’t work. ### 1/5 — Poor customer service *2023-06-08* Because of your poor customer service,I reduced my investment from 10 Lakhs to 25k…. ### 1/5 — Buggy *2023-04-24* App is asking to update even though the latest version is downloaded ### 1/5 — Horrible app *2023-03-14* Pretty bad app that can extend your losses. Square off orders are stuck at submit. The app does not allow to square off the trade at times. You’ve to then ipen the old app or login in web and square off the trade. Don’t bother with this app. Such a huge bank/broker cannot fogure out how to do a trading app. No wonder no sane trader uses icicidirect. ## Most praised reviews (7 highest-rated) ### 5/5 — Best services *2024-07-23, version 1.0.148* Best service ### 5/5 — Stuck a lot while opening *2022-08-25* Always have better with zerodha and up stock . Every now and then icicic direct market application is stuck a lot and while execution not promo execute always a difference come up in trade . ### 5/5 — Love it *2022-01-14, version 1.0.39* Way simpler then the other app. Love it. ### 3/5 — Select account icon is next to logout, very poor design *2024-01-17* Select account icon is near to logout , very poor design ### 2/5 — F&O - smart tools , recommendations *2023-08-18, version 1.0.123* The Strike prices in the recommendations views dose not show prices . Shows 0. !! The latest version in iPhone installed a week ago!!! ### 2/5 — Details not available *2023-06-22* Not able to see, when I have purchased ### 2/5 — To many details missing *2022-08-18, version 1.0.77* I suggest your app developer should look at old app and looks at what all details were displayed. Missing total gain, loss details Missing purchase price details. Also stop popping and forcing to use this new app every time i try to use old app. Don’t make us test your app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*