# ICICI Direct-Stocks F&O MF IPO — user reviews > 100 indexed App Store user reviews of ICICI Direct by ICICI Securities Ltd., rated 4.80/5 from 4,283 ratings. - Source: https://appshunter.io/ios/app/icici-direct-stocks-f-and-o-mf-ipo/id1642076943/reviews - App overview in markdown: https://appshunter.io/ios/app/icici-direct-stocks-f-and-o-mf-ipo/id1642076943.md - Rating breakdown: 5★ 3,746 · 4★ 306 · 3★ 84 · 2★ 30 · 1★ 117 ## What do users think of ICICI Direct? Overall sentiment: negative **Pros** - 🚀 Fast and responsive - 👍 User-friendly interface - 💡 Innovative features **Cons** - 🐛 Frequent crashes and bugs - 🔒 Security issues - 🔋 Performance and battery drain problems - 👎 Navigation and account switching difficulties - 💤 Slow loading times **Commonly reported bugs** - OTP verification issues - Jailbroken device detection problems - Inconsistent data refresh and account switching - Errors in placing stop-loss and GTT orders **Most requested features** - Restore Networth functionality - Improve order placement and GTT options - Integrate NRI account management features - Add portfolio XIRR calculation - Optimize for iPad and other devices ## Newest reviews (14 of 100) ### 3/5 — Customer service *2026-07-24, version 1.3.138* Customer care team are totally rubbish ### 3/5 — Average Experience- Needs Improvement *2026-07-14* The app has improved significantly after the recent updates, and I appreciate the effort the team has put into enhancing it. However, it still feels more complicated than competitors like Zerodha and Angel One, which offer a much simpler and more intuitive experience. Some areas that need improvement: * Viewing my portfolio is not straightforward. I have to navigate through multiple sections, and the filter options are unnecessarily complicated. * I still haven’t been able to filter my holdings based on unrealized profit/loss (%), which is a basic and very useful feature. * The Portfolio Beta section doesn’t appear to do anything when I tap on it, making it confusing. * When viewing my holdings, there is no option to open the stock’s trading chart directly. I have to navigate to the Demat Holdings section just to access the chart, which adds unnecessary steps. Overall, the app has become much better, but the user experience still needs to be simplified. Please focus on making navigation more intuitive, adding easier-to-use portfolio filters, and allowing users to access stock charts directly from their holdings. A cleaner, more user-friendly interface would make a huge difference. **Developer response:** Hi, thank you for sharing your review. We've noted your feedback and passed it to our team. ### 4/5 — Good App - But needs improvement *2026-06-04* Investment is superfast if u have icici acct. But recent changes on importing external holdings is a mess. I am unable to refresh that for the last three months once after import and it still shows older holdings. Default view shud be ICICI Direct holdings but can have options to show externals but shud have the ability unimport or to show the last user saved preference settings. Every time I have to change the filter to remove or uncheck the external holdings I was told the new upgrade wud fix but no help still !!! MF Chart view is useless and not like other platforms **Developer response:** Hi, thank you for your valuable feedback. We sincerely appreciate you taking the time to share your thoughts. We’ve shared this with our product team and are actively working on improving the interface experience to serve you better. Alternatively, you may write to us at helpdesk@icicidirect.com for further assistance/correspondence. ### 3/5 — Customer service *2026-06-01, version 1.3.137* Zero ### 3/5 — Stocks missing past history *2026-05-08* Some stocks doesn’t show previous days and months of trends though it has data. Recent view chart changes are pathetic. Hope this will replace with the previous chart **Developer response:** Hi, please elaborate your concerns at helpdesk@icicidirect.com with your contact details. We would like to connect with you and address your concerns. ### 4/5 — Good App - But needs improvement *2026-05-06* Investment is superfast if u have icici acct. But recent changes on importing external holdings is a mess. I am unable to refresh that for the last three months once after import and it still shows older holdings. Default view shud be ICICI Direct holdings but can have options to show externals but shud have the ability unimport or to show the last user saved preference settings. Every time I have to change the filter to remove or uncheck the external holdings **Developer response:** This feature is temporarily unavailable due to recent regulatory updates. We are aligning our systems accordingly and expect to restore access soon. Thank you for your understanding and patience. ### 4/5 — Recent changes not great *2026-04-01* I would have given 5 star but due to recent changes which are not user friendly I am rating the app 4 star… the latest change as on 1-April the look and feel has become poor and obstructive… too much area on the top section is eaten up by less information like sensex nifty etc. and it is too glaring in orange… then the previous change on the graph view… while I appreciate that the detailed technical graph is added but added as default is not friendly for regular users… I suggest having a view option where user can select which graph view one wants to view based in their proficiency… the recent changes are actually hindering faster navigation and demotivating users to use the tool easily… **Developer response:** Hi, thank you for writing in. We've noted your feedback and passed it to our team. ### 3/5 — Stocks missing past history *2026-03-12, version 1.3.134* Some stocks doesn’t show previous days and months of trends though it has data. Recent view chart changes are pathetic. Hope this will replace with the previous chart ### 2/5 — ICICI direct mobile app review for F&O *2025-11-07* Accessibility: 1. To see chart of an option strike already added in watchlist, 5 navigations needed after opening the app: watchlist->choose the watchlist-> tap on the strike->tap on the chart -> tap on candles. Even if you go through F&O, nifty option chain it is the case. So, when you are trading and want to see chart of another strike it’s a pain. This can be made far simpler. Chart can be viewed with just one tap on a button near strike. 2. Flash trade: Open-> tools->f&o->flash trader. It’s a pain. It can be just a button on home page. 3. Flash trade: default is a line chart and 1min time frame. Where to change this default? I couldn’t figure out. Pain pain pain. 4. Flash trade: using “save and load indicator templates” is full of bugs e.g. save couple of indicator templates along with interval and symbol. Try loading the later. Chart is correct but the strike to trade does not match. 5. Flash trade: get out of it and open it again. Loaded template lost and default settings appear. Pain pain pain. It’s not all a “quick and simple way”. 6. Flash trade: This feature looks totally non-sense. On each option/future chart you can just provide the buttons to trade like in flash trade. ### 2/5 — Need improvement in watchlist and portfolio section *2025-09-25* The ICICI Direct app is robust but would greatly benefit from a more user-friendly watchlist and clearer position tracking. I would like to suggest the following improvements, which would significantly enhance the user experience: Simplify and Clean Up the Watchlist: The current watchlist should be simplified, with a clean design. There is no need for predefined or default watchlists—users should be able to create and customize their lists freely. Additionally, displaying a chart next to each stock name creates unnecessary clutter; instead, only the percentage change or absolute price movement should be shown for each stock. Stock View Clarity: When selecting a stock from the watchlist, the default view should not immediately display a chart. Instead, provide a clear interface with BUY and SELL buttons, along with key market information such as bid/ask prices, market depth, and low/high prices. A separate button can be provided for users who wish to view the chart. Comprehensive Position Tracking: In the Positions section, overall profit and loss details should be displayed, even after positions have been closed. Currently, day-wise profit and loss are not shown at a glance; implementing this feature is essential for active traders and investors. These improvements are highly needed and would make the app interface much more efficient and easy to use. I request the product team to consider and implement these changes as a priority. I look forward to these updates and am ready to provide additional suggestions once these key issues are resolved. **Developer response:** Hi, Thank you for your feedback. We will forward the same to the team. ### 3/5 — A clunky experience for traders *2025-07-09* As one of the oldest players in the broking industry, ICICI Direct has a legacy, but it falls short of being a trader’s preferred choice. The app is overloaded with information, creating a cluttered interface that overwhelms rather than empowers. Traders need a streamlined experience—clean charts, intuitive navigation, and quick access to essential features—but ICICI Direct’s app feels like a maze. Placing an order is a tedious process, taking significantly longer than competitors like Zerodha or Upstox. In fast-moving markets, these extra seconds can cost traders thousands of rupees. Even basic tasks, like modifying or increasing trading limits, are unnecessarily complicated, adding to the frustration. Fund transfers, a critical feature for any trading app, are not prominently placed, forcing users to dig through menus. ICICI Direct needs to shed the excess weight from its app. A dedicated trader’s page with simplified charts, faster order execution, and clear fund transfer options would make a world of difference. Until these issues are addressed, the app remains a cumbersome choice for active traders. **Developer response:** Hi, thank you for sharing your feedback. We have made a note of it and we will work towards your feedback provided. ### 2/5 — Not optimized for iPad *2025-06-09* The ICICI direct app is not optimized for iPad. It is just a stretched out version of the iPhone app and does not use the extra screen size efficiently. Stretched out and useless in the current form. Better to use the idirect website on browser than this app, provides zero value. Wake up, ICICI, your new age competition in trading apps is setting a very high benchmark. **Developer response:** Hi, thank you for writing in. The new website will be fully compatible with iPad. ### 1/5 — Not optimized for iPad *2025-05-29* The ICICI direct app is not optimized for iPad. It is just a stretched out version of the iPhone app and does not use the extra screen size efficiently. Stretched out and useless in the current form. Wake up, ICICI, your new age competition in trading apps is setting a very high benchmark. **Developer response:** Hi, thank you for writing in. The new website will be fully compatible with iPad. ### 4/5 — Good App for investors *2025-05-01* Hello team, Very good App experience, Im using more than 2 years, but kindly update some features like chart trading(web,app both) most brokers provided this but icici direct still not providing, also customize single page viewing for orders, position, chart..etc(Angel one provide this on App,Web), if i open perticular strike price then back to dashboard, again if i go to option chain that particular strike price shows 0 , once i close the app and reopen then will show value. kindly fix this issue. ## Most critical reviews (10 lowest-rated) ### 1/5 — Buy a stock *2026-06-03, version 1.3.137* There is no easy way to buy a stock. Has lot of unwanted content. ### 1/5 — App *2026-05-20, version 1.3.136* App has a great usability challenges ### 1/5 — Customer service unavailable *2026-05-02* Customer service is just unavailable for US customers and have unacceptable timings. ### 1/5 — Right issue of Adani Ent not showing in Stocks *2026-04-22, version 1.3.136* Right issue of Adani Ent not showing in Stocks ### 1/5 — Not such a good app for trading *2026-03-17* I have been using the ICICI iDirect app for the past 2 months, and my experience has been very disappointing. The app is not at all reliable for trading. It takes too much time to execute both buy and sell orders, which directly impacts trading performance. Becoz of this delay, I have faced more losses than profits. In trading, timing is very important, and this app fails in that aspect. I’ve already raised this issue with my Relationship Manager, but unfortunately, there has been no improvement. The problem still continues. This is causing a lot of frustration and financial loss. Based on my experience, I would strongly suggest others consider better trading apps instead of iDirect. **Developer response:** Hi, What matters the most to us is your experience with our products & services. We're so sorry that we fell short of your expectation. Could you please share your details at helpdesk@icicidirect.com or DM us https://tinyurl.com/5n6prfj8 ### 1/5 — Very complicated app *2026-02-01, version 1.3.131* Not user friendly at all, can’t see overall portfolio at home page. ### 1/5 — Cant even search stocks *2025-09-29* Tried to search stocks and it does not even work, type anything it just says No Records Found, tried simply RELIND, TCS etc **Developer response:** Hi, please write to us at helpdesk@icicidirect.com with your contact details. We would like to connect with you and address your concerns. ### 1/5 — Complain *2025-09-15, version 1.3.125* Its been more then 4 months i lodged a issue and its still not resolved , its simple fix but no result from icici direct team , i am having issue accessing IPO from mobile application and been told that we are working on it , seriously ? Take 5 minutes to fix this bug ### 1/5 — Public Review (for Google Reviews / Social Media) ⭐☆☆☆☆ *2025-09-01* I am extremely disappointed with ICICI Bank’s services as an NRI customer. This is the third and final time I have had a poor experience with them. At the Sikanderpur, Gurugram branch, I was misguided into opening four unnecessary accounts by Mr. Devinder and his senior, Mr. Alok. My check deposit of INR 3,25,000 was delayed by 10 days, I was not given my online banking credentials, and even worse, my checkbook and debit card were sent to the wrong address despite the bank collecting my deposit from my correct home. Now, as I travel overseas, I cannot access my funds despite providing my updated Indian and international addresses and phone numbers **Developer response:** Hi, for all your ICICI Banking Services related queries please write to customer.care@icicibank.com or nri@icicibank.com. ### 1/5 — Nothing Works *2025-06-04* Portfolio overview only shows mutual funds total, stocks page does not even load, My net worth does not show anything. **Developer response:** Hi, we continuously monitor our app performance & have found our users using it seamlessly. We would like to understand & resolve your specific issue. Please share your details with us at helpdesk@icicidirect.com. ## Most praised reviews (10 highest-rated) ### 5/5 — Very userfriendly *2026-07-28* Ver user friendly **Developer response:** Hi, thank you for sharing your review. We're glad to hear that. ### 5/5 — Icici direct platform *2026-07-16* Great interface to trade however i wish the pricing of transactions and fees could be more transparent and easy to follow I had paid money earlier and now it is asking me to pay again saying that this has life time validity If that is correct then what was last time payment for? **Developer response:** Hi, please write to us at helpdesk@icicidirect.com with your contact details or DM us at https://tinyurl.com/5n6prfj8. We would like to connect with you and address your concerns. ### 5/5 — Best App for trading *2026-05-05* Easy to use and operate one of the best trading app **Developer response:** Hi, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better. ### 5/5 — Excellent *2026-02-13, version 1.3.133* Excellent fastest app ### 5/5 — MVR *2025-11-26, version 1.3.129* Great app ### 5/5 — GTT *2025-10-28, version 1.3.127* Not able to see GTT Orders. Please upgrade. ### 5/5 — Pradeep *2025-04-10, version 1.3.119* Very fast and easy ### 5/5 — Par from other peer investment apps *2025-03-22* I must say that I have explored this app thoroughly and it gives options of investments like etf stock sip, mf which everyone provides but the options of nps, bonds, global invest, one click premium and it’s favour for icici direct customers and icici bank customers is a very comfortable experience. The deduction from bank icici happens smoothly and no need to add money in some kind of wallet to do investment. The app is very good if someone is not only fan of stocks or mf. More way to go, hope many more investment options are introduced in future **Developer response:** Hi, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better. ### 5/5 — Thyr *2025-01-05, version 1.3.111* I made 60 crore ### 5/5 — Terrible customer service *2024-12-23, version 1.3.111* I had converted my ICICI direct to domestic to NRI. And since May 2024 to till December 2024 they are not still not activated my account. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*