Asking for a review to much
App doesn’t work….hangs on startup screen
Response from developer
Hi, We’re really sorry to hear about the issue you’re facing with the app hanging on the startup screen. Our team is looking into this urgently to ensure it works smoothly for you. In the meantime, please try reinstalling the app or updating to the latest version.
Do Not Download
Response from developer
Dear User, We're very sorry to hear about your experience and truly appreciate you taking the time to share your feedback. We understand how frustrating crashes, freezes, and subscription issues can be, and this is not the experience we want for our users. Our team is actively investigating the issues you've described. In the meantime, we’d love to troubleshoot with you directly to get the app working as expected. Could you please contact our support team at [your support email] with the details of your device, iOS version, and the email associated with your PRO subscription? Your early success with removing duplicate contacts shows us the potential value the app can bring, and we're committed to resolving these problems so you can enjoy the full experience. Thank you for your patience — we hope to make things right soon.
Fails
Won’t even go past onboarding
Response from developer
We're very sorry to hear about your experience and truly appreciate you taking the time to share your feedback. We understand how frustrating crashes, freezes, and subscription issues can be, and this is not the experience we want for our users. Our team is actively investigating the issues you've described. In the meantime, we’d love to troubleshoot with you directly to get the app working as expected. Could you please contact our support team at [your support email] with the details of your device, iOS version, and the email associated with your PRO subscription? Your early success with removing duplicate contacts shows us the potential value the app can bring, and we're committed to resolving these problems so you can enjoy the full experience. Thank you for your patience — we hope to make things right soon.
