# ICMyC Agency App

> Civic agency platform for citizen issue reporting and performance tracking. (iPhone/iPad app by Janaagraha Centre for Citizenship and Democracy.)

- Source: https://appshunter.io/ios/app/icmyc-agency-app/id1495643307 (this page in markdown: same URL + `.md`)
- Developer: [Janaagraha Centre for Citizenship and Democracy](https://appshunter.io/developer/559705427)
- Category: Productivity
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 8.0 · 6 MB
- Languages: English, Kannada
- Released: 2020-01-22
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/icmyc-agency-app/id1495643307/reviews.md

## What is ICMyC Agency App?

ICMyC Agency App is designed for the heads of civic agencies and is part of the I Change My City Platform. This app connects civic agency heads such as commissioner of BBMP, BWSSB, BDA, BESCOM etc. to civic issues posted by users of I Change My City. This in turn helps them understand ground realities, keep themselves updated about civic issues their department is responsible to fix and also receive feedback on the quality of work taken up.

The civic agency heads can access dashboards which highlights the performance of their respective department. The dashboards shows the location from where the highest number of complaints are received, various categories under which the complaints are posted, complaint details, status of the complaint and profiles of the users who have posted the complaints.


This data will play a key role in tracking the performance of officials and engineers who are responsible to fix civic issues in various wards across Bengaluru. The civic agency head can acknowledge complaints. The citizens who posted the complaints as well as engineers who are supposed to resolve them, will receive notifications that the complaints are seen by the respective head of the agency and thus can escalate priorities and take necessary action.
 
I Change My City is a Google Impact Award winning platform for citizen engagement and grievance redressal, built by Janaagraha to improve government and citizen interaction. Presently I Change My City is being used by various departments at Centre, State and City levels. For more information on I Change My City please visit www.ichangemycity.com and www.janaagraha.org.

## Key features

- Connects agency heads to citizen-reported civic issues
- Provides dashboards for department performance
- Tracks complaint status and user feedback
- Facilitates communication between citizens and agencies
- Helps monitor officials and engineers' performance


## Frequently asked questions about ICMyC Agency App

### What is ICMyC Agency App used for?

ICMyC Agency App connects civic agency heads with citizen-reported issues. It helps them understand ground realities, stay updated on civic problems, and receive feedback on their department's work.

### Who can use the ICMyC Agency App?

The app is designed for heads of civic agencies such as commissioners of BBMP, BWSSB, BDA, and BESCOM, connecting them to users of the I Change My City platform.

### What kind of information is available on the ICMyC Agency App dashboards?

Dashboards highlight complaint locations, categories, details, status, and profiles of users who posted them, aiding in performance tracking for officials and engineers.

### Does ICMyC Agency App notify users about complaint status?

Yes, citizens who posted complaints and engineers assigned to resolve them receive notifications when an agency head acknowledges a complaint.

### What is the rating for ICMyC Agency App?

ICMyC Agency App has a rating of 1.0 stars based on 1 rating.

### When was ICMyC Agency App last updated?

The latest version of ICMyC Agency App was updated on January 23, 2020.

### Is ICMyC Agency App available on Android devices?

ICMyC Agency App is supported on iPhone, iPad, and iPod devices. Information regarding Android compatibility is not provided.

### What is the age rating for ICMyC Agency App?

ICMyC Agency App has an age rating of 4+, making it suitable for a wide range of users.

## Version history (last 1 release)

### 1.1 — 2020-01-23

• Minor bug fixes.

We release updates regularly, and we're always looking for ways to make things better. If you have any feedback or issues, Please report us in the app left menu report as bug section. We're happy to help!

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## More apps by Janaagraha Centre for Citizenship and Democracy

- [Swachh Delhi:The Official App](https://appshunter.io/ios/app/swachh-delhithe-official-app/id1064920110)
- [Public Eye - Official BTP App](https://appshunter.io/ios/app/public-eye-official-btp-app/id1078185315)
- [Swachhata-MoHUA](https://appshunter.io/ios/app/swachhata-mohua/id1124033628)
- [Pothole Fix - The Official App](https://appshunter.io/ios/app/pothole-fix-the-official-app/id1137592134)
- [IChangeMyCity.](https://appshunter.io/ios/app/ichangemycity/id1239689812)
- [IChangeMyCity - Engineer](https://appshunter.io/ios/app/ichangemycity-engineer/id1320868414)

All apps by Janaagraha Centre for Citizenship and Democracy: https://appshunter.io/developer/559705427

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*