# iColdWallet — user reviews

> 8 indexed App Store user reviews of iColdWallet by Shenzhen Feitianxia Technology Co, Ltd., rated 3.53/5 from 19 ratings.

- Source: https://appshunter.io/ios/app/icoldwallet/id1585595473/reviews
- App overview in markdown: https://appshunter.io/ios/app/icoldwallet/id1585595473.md
- Rating breakdown: 5★ 11 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 6

## Most critical reviews (8 lowest-rated)

### 1/5 — Restore your crypto

*2024-01-19*

If you want help to get your crypto off this app. 
Sc - jawadc98.

### 1/5 — Lost bitcoin

*2024-01-08*

App won’t open and can’t seem to access my bitcoin

### 1/5 — Avoid this product

*2023-12-01*

It stopped working. No way to access the contents of the wallet. Their website is all in Chinese

### 1/5 — Sucky

*2023-11-29*

I have tried to recover my bitcoin and it is telling me I do not have any and now I am trying to get in contact and the customer support email doesn’t exist

### 1/5 — Very Poor

*2022-08-13*

I personally wouldn’t recommend. I’ve stored bitcoin on this device but had nothing but trouble trying to get it back out even with all the correct passwords. There’s zero customer service just an email address to contact that you will never get a reply from. Every time I try to withdraw my crypto it keeps saying hardware wallet not connected..

### 2/5 — BNB wont sync!!!

*2022-07-06, version 1.0.3*

I cannot trade my Binance token because it will never sync!

### 4/5 — Eh

*2022-11-29, version 1.0.3*

It’s alright. Does it support other networks like polygon?

### 5/5 — Simple and great to use

*2022-06-15*

This app with the cold wallet are great really easy to use and also set up which is really helpful for a newbie to crypto like me!
My only negative is I can’t transfer my xrp to the wallet as it doesn’t have an xrp wallet addy just erc/bep - and no support contact email!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*