# Icon Extras

> Movie theater app for showtimes, tickets, membership, and exclusive member benefits. (iPhone/iPad app by Kerasotes Showplace Theatres, LLC.)

- Source: https://appshunter.io/ios/app/icon-extras/id586463547 (this page in markdown: same URL + `.md`)
- Developer: [Kerasotes Showplace Theatres, LLC](https://appshunter.io/developer/586463830)
- Category: Entertainment, Lifestyle
- Price: Free
- Rating: 4.88/5 from 4,623 App Store ratings · 53 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 54 MB
- Languages: Basque, Catalan, English, French, Galician, German, Icelandic, Japanese, Mongolian, Persian and 7 more
- Released: 2012-12-15
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/icon-extras/id586463547/reviews.md

## What is Icon Extras?

With the EXTRAS App from ShowPlace ICON Theatres, you'll have an all-access experience! You can learn more about our theatres and amenities, plan your evening by accessing showtimes, find film details, and easily access your EXTRAS Program Membership Card to take advantage of your member benefits.
 
As if that were not enough to make your experience ICONIC, we've taken the hassle out of planning your night out at the movies by not having to worry about getting sold out! With the EXTRAS App, you may also pre-order your tickets from your iPhone, iPad, or iPod Touch! Need directions? Maps are available too, and compatible with your phone’s pre-installed map application. 
 
Also, as an added perk of being an EXTRAS Program Member – there are no ticketing surcharges when you are logged in as an EXTRAS Program Member on your mobile device! EXTRAS Program Members also have access to Bargain Tuesday pricing and Clapboard Titles when logged in too!
 
After you’ve enjoyed an evening with us, EXTRAS Program Members may also rate their experience with in-app feedback.
 
Visit us at showplaceicon.com to become a member of the EXTRAS Program and #MakeItICONIC – or join in the theatre lobby on your next visit!

## Key features

- Access showtimes and film details
- Pre-order movie tickets
- Manage EXTRAS Program Membership Card
- View theatre amenities
- Get directions to theatres
- Access member-exclusive pricing and perks
- Provide in-app feedback

## What do users think of Icon Extras?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 💰 Cheaper than other apps
- 🎥 Great movie theater experience
- 🕰️ Convenient for booking tickets

**Cons**

- 🐛 App crashes and glitches
- 🔒 Lacks support for digital wallets (Apple Pay, Google Pay)
- 🔍 Limited movie information and seat availability
- 🔧 Poor customer service and unresponsive developers

**Commonly reported bugs**

- App crashes on launch
- Payment processing errors
- Incorrect seat availability
- Issues with account management

**Most requested features**

- Integrate with digital wallets
- Provide more detailed movie information
- Improve seat selection and availability
- Enhance app stability and reliability

## Recent user reviews (10 of 53)

All indexed reviews: https://appshunter.io/ios/app/icon-extras/id586463547/reviews.md

### 5/5 — Nicholas Rolon

*2024-05-14*

Ordering was a breeze ,even for a 81 year old.   Consideration for visiting family companions made the the experience all the more delightful.  Thank you ShowCase

### 5/5 — ICON is our favorite

*2023-09-27*

Absolutely love coming to this theatre. Screens are impressive and sound quality is always amazing. Definitely our first and pretty much our only choice for seeing any new releases

### 5/5 — Only theater for me

*2023-05-30*

Been coming here for nearly 10 years. Always the 21+ VIP rooms. The ambience, it just gives a certain feel. The drink menu had always been great. Their food menu use to be slamming. But after the temporary close of the lounge during pandemic, it fell WAY off. To the point where i plan to eat before or after the movie. But all in all i wouldn’t go to any other theater (one exception)

### 1/5 — Cheaper, but not better

*2023-02-18, version 5.08.700*

I came to write a review and found one I’d written 4 years ago with the same complaints: be better. And they’re not. The theaters used to be phenomenal, now they’re ok, but the customer service is really lacking and it’s reflected in the app.

No ApplePay, in 2023?! No Wallet support, so I have to dig out their app (spoiler, ICON: you’re not on my Home Screen, you’re nice but not that big a part of my life!) when I’m in line to get in instead of just letting Wallet usr my phone and watch to handle it like they do with everything else in 2023.

And what’s with that weird backwards-swipe hijack to get to your navigation menu that’s rarely needed, but going back to look at a different showtime and seat availability is something I’m doing constantly in your app. But you thought it would be, what, clever to hijack the normal swipe-back gesture with your own janky menu thing?

Seriously: the people making decisions about this app are not people who ever use it.

——
4 YEARS EARLIER:

Buying movie tickets through the Icon Extras app is less expensive than through Fandango, and that’s important. But the Icon app doesn’t tell me what auditorium number I’m looking at (which is important when I want to be in a big auditorium vs a little one), and the app doesn’t support Apple Pay. Fandango does both of those; I wish Icon would catch up. But that’s just playing catch up. If they want to actually get out in front and be BETTER, here are some ideas: make it easier to compare available seats of the same movie in multiple auditoriums at multiple show times; I plan my movie experience around good seats, and it’s a big PITA to have to select showtime, select number of seats, select seats... back, back, back... repeat, back, repeat, etc. If I could tell the app I want this many seats and this movie, and *then* be able to look at the various showtimes and available seats? Just swipe directly between auditoriums and showtimes within a given film? That would be THE killer feature that would mean no more Fandango for me. But for now they don’t take Apple Pay and can’t even show me what auditorium a movie is playing in, so maybe walk before you run.

### 3/5 — Invest in Google or Apple Pay

*2023-02-17, version 5.08.700*

Invest in Apple Pay

### 1/5 — Worst App

*2023-02-14, version 5.08.700*

Worst app with worst interface. Not even able to get movie pass/ membership through it

### 5/5 — Horrible

*2023-02-11, version 5.08.700*

Purchased 2 tickets and it charged me but no tickets just an error and had to repurchase them again

### 1/5 — Please fix the apple wallet option

*2023-01-01, version 5.08.700*

I can’t download my purchased tickets to my apple wallet. It’s not been working for quite a while. So annoying.

### 1/5 — Website

*2022-12-27, version 5.08.700*

Don't like that you can't purchase tickets with your credits online

### 4/5 — Easy to use

*2022-10-13, version 5.08.700*

The app is easy to use.  
I took away one star because:
1) the movie rating (PG, R, etc) is shown in very small fonts in a dark red color on a black background, there is very little contrast between the  two colors, making it hard to read
2) it would be useful to be able to filter movies by rating. for example, if I want to see a movie with my kid, I’d like to be able to view movies rated G or PG, and not have to scroll through all the other ones.

Other than that, we’ll done!

## Frequently asked questions about Icon Extras

### What does the Icon Extras app do?

The app provides an all-access experience for ShowPlace ICON Theatres. It allows users to view showtimes, find film details, access their EXTRAS Program Membership Card, and pre-order tickets. It also offers directions and information about theatre amenities.

### What are the key features of the Icon Extras app?

Key features include accessing showtimes and film details, pre-ordering tickets, managing your EXTRAS Program Membership Card, viewing theatre amenities, getting directions, and accessing member-exclusive benefits like no ticketing surcharges and special pricing on Tuesdays.

### Is the Icon Extras app free to use?

Yes, the app is free to download and use. While the app itself is free, it is designed to complement the EXTRAS Program membership, which may have its own benefits and requirements.

### What devices is the Icon Extras app compatible with?

The app is compatible with iPhone, iPad, and iPod Touch devices. It also integrates with your phone's pre-installed map application for directions.

### How can I become an EXTRAS Program Member?

You can become an EXTRAS Program Member by visiting showplaceicon.com or by joining in the theatre lobby during your next visit. Membership unlocks exclusive benefits within the app and at the theatre.

## Version history (last 5 releases)

### 5.09.600 — 2023-08-09

Bug Fixes & Performance Improvements
Update UI

### 5.08.700 — 2021-08-03

Bug fixes and enhancements

### 5.08.600 — 2021-02-06

Bug fixes and enhancements

### 5.08.300 — 2020-08-20

UI UpdatesBug fixes and performance improvements

### 5.0.2.505 — 2019-08-06

UI updates and bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
