# iConnect By Timex 2 — user reviews > 53 indexed App Store user reviews of iConnect By Timex 2 by TIMEX, rated 2.00/5 from 67 ratings. - Source: https://appshunter.io/ios/app/iconnect-by-timex-2/id1475728681/reviews - App overview in markdown: https://appshunter.io/ios/app/iconnect-by-timex-2/id1475728681.md - Rating breakdown: 5★ 8 · 4★ 7 · 3★ 5 · 2★ 4 · 1★ 43 ## What do users think of iConnect By Timex 2? Overall sentiment: negative **Pros** - 👍 Watch itself is good (when it works) - 👍 Charger and band are liked - 👍 Basic functions are present **Cons** - 🐛 App crashes frequently - 🐛 App freezes often - 🐛 App disconnects from watch - 🐛 Data is lost or duplicated - 🐛 Pairing issues - 🐛 Login problems - 🐛 Inability to set up watch - 🐛 Notifications not working - 🐛 App not saving data - 🐛 Inaccurate step count - 🐛 Battery life issues (watch) - 🐛 Side button inconvenient - 🐛 App requires frequent re-login - 🐛 App only in Spanish - 🐛 Watch not syncing time - 🐛 Watch not connecting to app - 🐛 App not compatible with iPhone 14 Pro Max - 🐛 App not working with Apple Health - 🐛 Sleep monitoring requires manual start/stop - 🐛 Watch turns off when wrist bends **Commonly reported bugs** - App freezes during setup - App crashes on opening - Login expired/disconnected - Data doubled (step count, sleep time) - Notifications not showing - App closes randomly - Watch not listed in pairing options - Dashboard data incorrect - Steps, mileage, daily totals incorrect - Steps dropped to 0 upon connection - App setup failure - App crashes when attempting to pair - Watch won't link to phone app - App closes before pairing/setup - App won't stay open - App won't connect to watch - App crashes and does not record data - App will not connect or locate tracker - Cannot pair watch with app - App says check internet connection - App logs out frequently - Watch not connected when it says it is - Time is way behind - App only in Spanish - Cannot change app language - App does not communicate with Apple Health - App does not sync properly - Syncing re-adds steps - Sleep monitoring requires manual start/stop - Cannot turn off sleep monitoring - Loses data frequently - No low battery warning - Text messages not going through - Watch turns off when wrist bends **Most requested features** - Improve app and watch reliability - Allow all phone apps on watch - Fix notification display - Allow choice of notifications - Improve UI flow - Update app to fix issues - Add French or English language option - Allow changing app language ## Newest reviews (13 of 53) ### 1/5 — Hot Garbage, it’s going back tomorrow, spend a bit extra and get a Garmin *2021-12-25, version v1.07* Couldn’t even get past the app setup. Tried to save some money, my fault, back to Garmin. ### 1/5 — Montre ne se connecte pas *2021-09-07, version v1.07* L’application a réussit à se connecter avec ma montre seulement quelques fois, maintenant l’appli plante dès que je tente de connecter. A quoi sert une montre intelligente qui n’est pas intelligente? Surtout au prix payée? Très décevant ### 1/5 — Nice scam *2021-08-15, version v1.07* It works but the app and tracking is a scam can’t even sign into the app without it telling me to check my internet like I don’t have 4 bars and data! Fix your app please i bought the watch to enjoy the features but I can’t when it’s not even set to the right time. Don’t get this crap. ### 2/5 — Alright *2021-07-15, version v1.07* Watch is colorful. Easy to set up but all I get is emails i want to get call and text notifications. Great watch if it let you choose the notifications you want.I love the charger and the band. I would gave 5 if I could choose my notifications ### 1/5 — Love the watch, hate the app! *2021-07-11, version v1.07* I love this watch! If the app would stop freezing, that would be great. I have to unpair and re-pair my watch to my phone often because my messages stop coming through at random. The app logs me out and disconnects from my watch. I thought maybe I wasn’t keeping the app updated, but that’s actually not the case so I don’t know what the issue is, but it’s very annoying. ### 1/5 — Software is amateur hour *2021-04-10, version v1.07* Have no idea if the watch is any good because this app won’t save the “basic fitness information” it requires before you can do anything with the watch. So you keep going between that dialogue and the one telling you those details are needed. About to return the watch and delete the app! Developers, before you respond with your macro telling me to contact support, I already did, they were worthless and just sent me the manual. ### 1/5 — Can’t connect to app *2021-03-28, version v1.07* Just received this as a gift for my child. I can not even get it to send me a verification code to register on this app!! Dissatisfied is an understatement. ### 1/5 — Can’t even register. *2021-03-24, version v1.07* The app simply says “check your internet connection” even as a visitor I still get this message. My connection is fine. ### 1/5 — Watch won’t link to phone app *2021-02-24, version v1.07* Despite numerous downloads and attempts to link kids watch and phone no joy, really infuriating can’t change watch settings, simple stuff like time and date essentially making the watch useless very disappointing ### 1/5 — I'm going to return the watch. *2021-01-20, version 1.06* Just received my Iconnect watch. Downloaded the app but it keeps crashing and I can't even sync my watch the app or phone to use the darn thing. What's the point of a smart watch if the app won't let you setup anything up. 😒 ### 1/5 — App will not stay open *2021-01-18, version 1.06* I have downloaded this app to work with my times connect watch. But the app closes out before you can pair watch or set up account access. I have deleted and redownloaded several times to no avail. With out app on my iPhone6 the watch is not really working to a great extent. ### 1/5 — Crap *2021-01-18, version 1.06* Your app is a piece of crap!! I get on it and then nothing it boots me out every time! I’ve deleted the app and re loaded it and still the same. What’s the point of putting something out there that doesn’t work? ### 1/5 — App won’t stay open, won’t connect to watch *2021-01-15, version 1.06* The app doesn’t work. I’ve had it for under a month and the app won’t stay open. I reinstalled and reconnected the device and now it won’t connect at all. It’s slow to communicate with the device even when it did work. ## Most critical reviews (10 lowest-rated) ### 1/5 — Frustrating *2024-09-26, version v1.07* I set up the login but can not get past the profile screen. I enter the information and then nothing happens and the only option is to go back to the initiation screen that says confirm. ### 1/5 — All reviews are accurate *2024-06-15, version v1.07* I have to agree with the 3 reviews I have read. Very disappointed but I suppose you get what you pay for! I was given this though my work place to encourage me to push sales of the watch; I never encouraged anyone to waste their money. It’s such a pity bc Timex analog watches have always been so reliable and I have owned a few; they were always an easy sell bc of it. I’ve only pulled this one out again bc I’ve misplaced my analog watch. I hope you can improve the app and the watch to restore my faith in your product. Or perhaps smart watches aren’t for your future product line. ### 1/5 — App will not connect- freezes- will not connect to *2024-03-29, version v1.07* To Bluetooth Very disappointed ### 1/5 — Pairing *2023-12-21, version v1.07* Pairing is jut about impossible. Worked fine on original software. Time to get a different phone. Probably cheaper and might actually work. BAH HUMBUG ### 1/5 — Not working *2023-10-04, version v1.07* It keeps saying my log in is expired and disconnected from the Bluetooth. Then I log in and everything is doubled like my step count and sleep time. ### 1/5 — Frustrated *2023-06-27, version v1.07* The way the watch is made is a point of frustration. The side button is in an inconvenient position. When I bend my wrist, it turns my watch off. Yesterday, my battery completely went dead. I’ve discovered that my watch has not been paired with the app. My watch face has changed. I have no other choices. The app keeps closing on me and refuses to pair with my watch. Too expensive an item to be having so many issues. ### 1/5 — The app freezes and isn’t very hands on *2023-01-31, version v1.07* The app randomly logs you out, and when you try to log back in it freezes and shuts down. I had my hopes up as I had Timex watches throughout the years, but this app is a failure and could be sooo much better if they put the time in… Come on Timex you’re better than that ### 1/5 — Came set up basic info *2023-01-29, version v1.07* App locks up or stops once I put in my b-day and nickname. Thus, I can’t use my watch, or even set the time. ¯\_(ツ)_/¯ I conback and there are no options. Really needs a replanning of the UI flow here. Please update asap. Hopefully my email to customer support will be replied to early next week. ### 1/5 — Literally can’t do anything. *2022-12-25, version v1.07* I can’t do a single thing with my watch because it’s not even listed as one of the pairing options. I have a Active+ and that’s not even an option. ### 1/5 — One of the worst apps I’ve ever seen *2021-12-29, version v1.07* This is one of the worst applications I have ever used. The dashboard never has the correct data from the watch. The step number is always incorrect; the mileage is wrong and the daily totals are wrong. The watch itself is pretty good, but the iPhone app is junk and useless. ## Most praised reviews (10 highest-rated) ### 5/5 — Good smart watch *2020-12-07, version 1.06* It tracks your sleep, tracks your steps, tracks your exercise, and shows your notifications. ### 4/5 — Great App! *2022-01-16, version v1.07* After reading the reviews on this app, I was about to return my Timex smart watch. I figured I would take a chance and just download it. Much to my surprise, it works flawlessly along side my IPhone 12. The earlier versions may have had bugs that needed addressing but I would encourage you to ignore all the negative reviews and give this app a try. The only glitch I have found is the steps on the watch don’t always match with the app, but that is not a deal breaker for me. Give it a try! ### 4/5 — Just use the watch! Don’t Download. *2021-12-25, version v1.07* I was at precisely 2047 steps. The second I connected the Watch to my phone, my steps were dropped to 0. I recommend just using the watch, as it is completely manageable without the app. Downloading this messes up all your data, and Is a complete waste of effort. ### 4/5 — Good *2020-03-29, version 1.04* It’s pretty good my mom gave it to me because she works at Timex but the watch isn’t connected when it said it was and the time is way behind ### 3/5 — It's ok *2023-08-17, version v1.07* I wish when I connect it to my watch all of my apps on my phone should go on the watch like a apple Watch then need to fix it ### 3/5 — Not showing notification from my Iphone 14 Pro max *2023-06-28, version v1.07* Im using Iconnect Pro B83 and all notifications from my phone are not being showed? How can I fix this? Help pls ### 3/5 — Good app - when it works *2021-01-19, version 1.06* The content and app functions are good - it just doesn’t work every time I want to use it. App constantly crashes within 10 seconds of opening. I probably get in every 1 out of 6 times I try. (iPhone 7) ### 3/5 — It is good, but it has a downside *2020-05-14, version 1.05* It is a really good watch it does everything it’s supposed to but it won’t let me change the time and it also won’t let me connect to the app. ### 2/5 — Constant Freezing *2022-03-11, version v1.07* When I first tried to set an account up, the app would freeze. I decided to use the “visitor” account instead. Even still, the app seems to freeze and not function smoothly… definitely overdue for an upgrade. Thinking of switching watches because of this. ### 2/5 — Works some of the time *2021-08-11, version v1.07* Everything works except text message notifications. I have to regularly delete the app and texts will work for maybe a day after reinstalling. Battery life is awful. Maybe 2 days on a full charge. Loses data frequently. When you’re tracking your health and fitness, that’s frustrating. I’ve reached out to customer service and they’re really no help. They kept telling me to check my settings. Which I’ve done multiple times. Even the supervisors response was to make sure my Bluetooth was on and update the app. My Bluetooth is always on and this is the only connected to it most of the time. There hasn’t been update for this app in 5 months which was before I contacted them. It’s frustrating and I’m extremely disappointed in the lack of concern over their non working product. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*