# iConnectYou

> Mobile access to employer-provided wellbeing programs and specialist support. (iPhone/iPad app by Workplace Options, LLC.)

- Source: https://appshunter.io/ios/app/iconnectyou/id784551193 (this page in markdown: same URL + `.md`)
- Developer: [Workplace Options, LLC](https://appshunter.io/developer/395529565)
- Category: Lifestyle, Education
- Price: Free
- Rating: 3.16/5 from 142 App Store ratings · 73 written reviews indexed
- Age rating: 12+
- Requires: iOS 13.0 · 55 MB
- Languages: English
- Released: 2013-12-28
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/iconnectyou/id784551193/reviews.md

## What is iConnectYou?

Access your Wellbeing Program on the go! It's important for us that your experience is simple, convenient, secure and confidential. Connect with our specialists by phone, instant message, text message or video, anytime, anywhere. We're ready when you are!
Not ready to connect with us? Start by navigating through the app's robust emotional, physical and practical wellbeing resources on your own.
You need a passcode from your organization to use this app. If you're not sure whether your organization provides you with access to iConnectYou, please contact your HR team.   
Our technology is compliant with HIPAA, GDPR, and various privacy regulations. For more information, please find our complete Privacy Policy at https://www.workplaceoptions.com/privacy-policy

## Key features

- Connect with specialists
- Phone, instant message, text, video
- Emotional wellbeing resources
- Physical wellbeing resources
- Practical wellbeing resources
- Secure and confidential access

## What do users think of iConnectYou?

Overall sentiment: negative

**Pros**

- 👍 Good people/counselors
- 👍 App works smoothly (sometimes)
- 👍 Latest updates look cleaner
- 👍 Quick access to support
- 👍 Informative and easy to use (for some)

**Cons**

- 🐛 Unusable app
- 🐛 Constant notification loop
- 🐛 Crashing issues
- 🐛 App doesn't open/load
- 🐛 Difficult to join appointments
- 🐛 Registration/account creation issues
- 🐛 Video call problems
- 🐛 Navigation is unintuitive
- 🐛 Frustrating user experience
- 🐛 App feels dated

**Commonly reported bugs**

- App stuck in notification loop
- App crashes when accessing self-assessments
- App crashes when switching windows during video calls
- App crashes when sending messages
- App crashes on launch
- App forgets password
- Instant message loading screen is unending
- Cannot join scheduled appointments
- App doesn't open
- Cannot create an account
- Password creation validation issues
- Video feed cuts out during calls
- App logs out during calls
- Cannot add phone number during registration
- Invalid phone number error during registration

**Most requested features**

- Improve navigation for finding appointments
- Provide clear instructions for joining appointments
- Fix the notification loop bug
- Improve the registration/password creation process
- Allow multi-tasking during video calls
- Improve article search functionality
- Add option to mute oneself during video calls

## Recent user reviews (10 of 73)

All indexed reviews: https://appshunter.io/ios/app/iconnectyou/id784551193/reviews.md

### 1/5 — No show counsellor

*2026-03-20, version 4.5.9*

My counsellor didn’t show up - I received appointment reminders from the app and was rather upset that I’d intentionally set aside time for the call only for it to be wasted time. I was looking forward to getting some counselling help… there doesn’t seem to be any function to provide feedback on such issues, please work on it developer

### 1/5 — Disappointing

*2025-07-24, version 4.5.5*

I wasn’t able to connect with the therapist, the app is useless, not intuitive at all the instructions are unclear.

### 1/5 — Password reset loop

*2025-05-27, version 4.5.4*

Thre is a false reset password loop. I’m sure I’ve never used those new strings of password but it seems the app kept registered them as previously used. 
It's to the extent that I started typed in random number and symbols yet the app thought those were registered password?!
If the developer is actually sincere to rectify the app they would have provided the email address or contact number , not just a "call us via phone" line without contact details

### 1/5 — Unusable

*2025-03-19, version 4.5.3*

As per the other comments, completely usable. Not a good way to start EAP program with a new client

### 4/5 — ZPie

*2025-03-14, version 4.5.3*

App in general is good, but only probem is when You on a video call and You switch a windows, for example to other app to check something, You are unable to back to video call anymore, You can hear a voice of person You talking to, but can see it anymore and only way to get back to the call is to person who have therapy with hang out and it will call You back, creating new call, then video is visible again :) small thing but could be improved, in general app work smoothly.

### 1/5 — Bad app

*2025-03-11, version 4.5.3*

I am keep getting message that I have multiple notifications then it goes to notifications page then says there is not any notifications when I go back to dashboard it will show the message again and won’t let me stay in the main dashboard

### 1/5 — Came here for anxiety. Left with more anxiety

*2025-03-11, version 4.5.3*

The app is stuck on a loop where it tells you that you have multiple notifications, and you can’t actually use any of the features.

### 1/5 — I can’t t use the app

*2025-03-10, version 4.5.3*

Every time i enter the app i get prompt that i have a lot of notifications but I don’t have any, and it repeats every time so i can’t read any articles, making the app inaccessible.

### 1/5 — A good app to trigger your anger!

*2025-03-01, version 4.5.3*

there is a stupid loop of you have notifications to force you to go the notification tab to see you have nothing and back. no way to access anything else.

### 1/5 — Unable to open app

*2025-02-27, version 4.5.3*

Downloaded, Deleted and Uploaded app but still it won’t open

## Frequently asked questions about iConnectYou

### What does iConnectYou do?

This app provides on-the-go access to your organization's wellbeing program. You can connect with specialists through various communication methods or utilize self-guided resources for emotional, physical, and practical wellbeing.

### How can I connect with specialists using the app?

You can connect with specialists by phone, instant message, text message, or video call directly through the app. The app is designed to be available anytime and anywhere you need support.

### Is there a cost to use iConnectYou?

The app itself is free to download and use. Access is provided through your organization as part of your employee benefits. You will need a passcode from your organization to access the services.

### What kind of wellbeing resources are available?

The app offers robust resources for emotional, physical, and practical wellbeing. These can be explored independently if you're not ready to connect with a specialist.

### Is my information kept private and secure?

Yes, the app prioritizes a simple, convenient, secure, and confidential user experience. Its technology is compliant with HIPAA, GDPR, and various privacy regulations.

## Version history (last 5 releases)

### 4.6.0 — 2026-07-02

Thank you for using iConnectYou. We update the app regularly to improve your experience. Get the latest version to access all the available iConnectYou features. This version includes bug fixes and performance improvements.

### 4.5.9 — 2026-02-19

Thank you for using iConnectYou. We update the app regularly to improve your experience. Get the latest version to access all the available iConnectYou features. This version includes bug fixes and performance improvements.

### 4.5.8 — 2026-01-30

Thank you for using iConnectYou. We update the app regularly to improve your experience. Get the latest version to access all the available iConnectYou features. This version includes bug fixes and performance improvements.

### 4.5.7 — 2025-12-19

Thank you for using iConnectYou. We update the app regularly to improve your experience. Get the latest version to access all the available iConnectYou features. This version includes bug fixes and performance improvements.

### 4.5.6 — 2025-09-17

Thank you for using iConnectYou. We update the app regularly to improve your experience. Get the latest version to access all the available iConnectYou features. This version includes bug fixes and performance improvements.

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## More apps by Workplace Options, LLC

- [My Family Care Network](https://appshunter.io/ios/app/my-family-care-network/id1583908427)
- [MySubsidy](https://appshunter.io/ios/app/mysubsidy/id1660242366)
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- [Diversity: Beyond the Checkbox](https://appshunter.io/ios/app/diversity-beyond-the-checkbox/id6618111766)
- [WPO Connect](https://appshunter.io/ios/app/wpo-connect/id6754600202)

All apps by Workplace Options, LLC: https://appshunter.io/developer/395529565

## Related topics

[iconnectyou](https://appshunter.io/ios/topics/iconnectyou) · [smart switch free](https://appshunter.io/ios/topics/smart-switch-free)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*