# Iconosquare — user reviews

> 119 indexed App Store user reviews of Iconosquare by Iconosquare (FR), rated 1.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/iconosquare/id1150428618/reviews
- App overview in markdown: https://appshunter.io/ios/app/iconosquare/id1150428618.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## What do users think of Iconosquare?

Overall sentiment: negative

**Pros**

- 📊 Comprehensive Instagram analytics and insights
- ⏰ Effective post scheduling and planning features
- 🎯 Best time to post recommendations
- 📱 Convenient mobile app for on-the-go management
- 🔍 Detailed engagement and follower tracking
- ⚡ Time-saving automation capabilities
- 🎨 Grid preview and content planning tools

**Cons**

- 🐛 Frequent app crashes and glitches
- ❌ Unreliable scheduling functionality
- 😤 Poor user onboarding experience
- 💸 Expensive subscription pricing
- 📵 No free version after trial period
- 🔐 Invasive permission requests
- ⚠️ Inconsistent data display and refresh issues
- 🚫 Limited features on mobile vs desktop
- 📞 Unresponsive customer support
- 🔄 Frequent login requirement
- 📉 Declining service quality over time
- 🖼️ Image quality degradation/pixelation

**Commonly reported bugs**

- Account creation not available in app
- Login page appears without sign-up option
- App crashes when scheduling videos
- Posts fail to upload when screen turns off
- Scheduled posts not publishing at designated time
- App crashes during post validation
- Data not refreshing or showing as zeros
- Automatic logout when exiting app
- Confirmation emails not received
- Missing posts in draft section
- Posts publishing before user approval
- Scheduled posts publishing twice
- iPhone X UI obstruction issues
- App incompatibility with certain devices
- Empty analytics data display
- Comment tracker showing incorrect read status
- Video compression causing crashes
- Photo upload failures

**Most requested features**

- Sign up option directly in the app
- Story scheduling capability
- Carousel post scheduling
- Hashtag performance analytics
- Grid preview feature on mobile app
- Engagement tools on mobile app
- Custom date range search on basic accounts
- Photo editing capabilities within app
- Automated engagement features (likes, comments, follows)
- iPhone X notch compatibility
- Dark mode option
- Ability to edit scheduled posts after creation
- Gender distribution analytics for followers
- Filter application during posting
- Persistent login between sessions
- More features parity between app and website

## Newest reviews (20 of 119)

### 3/5 — Great until it isn’t

*2022-04-30*

This app is great when it works but it’s a real pain when it doesn’t. So many times I’ll try to go finish a manual posting but when I open the app the post is nowhere to be found. Then I just have to post it all manually. Super annoying and I hope it gets fixed.

### 3/5 — Crashes a lot

*2022-01-02, version 4.7.1*

Crashes several times when trying to validate posts so that it is seem less when scheduling and posting.

### 4/5 — Decent app

*2021-01-25, version 4.0.1*

I use this app for photo editing and it’s pretty good

### 1/5 — Not letting me in

*2020-10-28, version 3.38*

I have been trying really hard to get an account and it will not let me. After about 15 times of saying “your account isn’t confirmed yet” and repeating that, I decided not to use this company. Seems too good to be true with everything they say they offer.

### 1/5 — Didn’t even work

*2020-10-16, version 3.37*

I saw it on a platform so I could unfollow people and the website just crashed and glitches and the app wouldn’t even let me log in

### 1/5 — Can’t create new user account

*2020-09-28, version 3.36*

I can’t create a new user account. 
You can only login if you have signed up prior. 
I can’t use the app if I can’t login.

### 1/5 — Big regret - worthless and expensive

*2020-09-19, version 3.36*

A flaming pile of useless, expensive garbage. You can't actually schedule stories and carousel posts in advance, as you need to be online to push the posts live fro your phone at the time they're meant to go out (which completely defeats the purpose of scheduling it in the first place!). Metrics are the only salvageable feature of this otherwise useless platform. Customer support is defensive and useless, relaying customers to lengthy articles without actually reading support tickets and addressing the specific issues. If what you want is a scheduler, don't go for iconosquare. I wouldn't recommend it for free, let alone for 400 usd a year.

### 1/5 — Can’t create an account

*2020-09-10, version 3.36*

Downloaded the app and it doesn’t have a sign up button for me to create an account and use it.

### 1/5 — Couldn’t even make an account

*2020-09-01, version 3.36*

I tried this app because I herd that I could gain insight on my page that Instagram didn’t give but I couldn’t even make an account!

### 2/5 — I don’t recommend

*2020-07-24*

I have been using this app for a long time and trying to work around all of its inconveniences. Such as the inability to change photos in the draft of the post. The fact that sometimes my posts show up on my instagram before I agree to push them out and that it has been posting all of my scheduled posts twice. I wanted to pass along this feedback to others who are considering this app. It has been helpful to use this app, but it just has too many issues for my taste.

### 1/5 — Lots of bugs; rarely works

*2020-04-02, version 3.30*

The app and scheduler only work some of the time and they won’t give you any kind of a refund, even partial, when their service doesn’t work for weeks on end. It’s a great concept, with promise, but since they can’t follow through and have absolutely terrible customer service, I could never recommend this service, especially for the price.

### 1/5 — Can’t sign up

*2020-03-08, version 3.27*

Home screen on the app only allows for login not sign up. Deleting because apparently this has been a problem for a long time based on past reviews

### 1/5 — What the hell?

*2020-02-19, version 3.23*

It won’t let me create a account.

### 1/5 — Account

*2020-02-17, version 3.23*

How an I suppose to make account???? Are u guys playing around??🤬

### 1/5 — Doesn’t work

*2020-02-11, version 3.22*

I got the app but is asking for my email and password, it’s doesn’t let me creat an account, it’s says it’s wrong and tells me to log in with the same email and password for the account, I never created an account!

### 1/5 — App crashing

*2020-02-07, version 3.21*

Won’t let me login.   Keeps crashing when I try to sign in???   I paid for the year as well

### 1/5 — Getting frustrated!!!

*2019-12-16, version 3.19*

I can’t even make an account to see how awesome this app is. 😤😤😤🤬🤯 Won’t let me

### 3/5 — :(

*2019-10-04, version 3.16*

Both app and website gives me headache

### 1/5 — Not easy to start up

*2019-08-25, version 3.13*

Took me straight to the login page and when I tried to select that I didn’t have an account just took me through some pages with more info then took me back to a login page. Didn’t find it to be very user friendly right from the get go

### 1/5 — Customer service.

*2019-06-20*

The free two week trial doesn’t offer any insights that I couldn’t already get from Instagram Analytics for business accounts, so I decided to upgrade and check out the available features for the Pro platform. Turns out those features weren’t of much use to me and so I canceled my subscription after 15 days. I hoped customer service would refund my monthly payment, but they declined.

## Most critical reviews (10 lowest-rated)

### 1/5 — Wasn’t worth it

*2025-01-12*

Unhelpful, hassle, don’t bother

### 1/5 — Waste of time

*2024-02-05, version 5.31*

Waste of time

### 1/5 — Can’t link account

*2023-08-20, version 5.19*

Won’t allow me to link instagram account. I’ve tried troubleshooting and it just doesn’t work. Pointless app.

### 1/5 — unreliable app!! Never works

*2022-09-10*

This app has nothing but glitches all the time. The mobile app is horrendous. The customer support does not help at all. They will just make you waste your time and never fix any of their tech issues and continue to charge for a service that does not even work. I would not recommend this app to anyone who needs a reliable social media posting solution

### 1/5 — Unbelievable terrible

*2022-07-02, version 5.3*

Signing in for the first time is a joke. This is 2022, this doesn’t need to be designed like this. It is easily revivable but PUTTING THE DAMN LINK ON THE APP SCREEN WHERE IT BELONGS!
You are trying to disguise the fact that you need to pay to use the app by redirecting people. You should be up front as it does not look like the people are taking to this planned tactic.

### 1/5 — Pathetic app and company

*2022-04-07, version 5.0.2*

How did you come up with the idea to force the subscribed user to download this thing??

### 1/5 — WORST EXPERIENCE on an app

*2021-08-24*

Honestly most frustrating experience on an app in a while. Firstly you cannot create an account on the app you have to go onto a browser to do that. Not to mention it takes forever and you do a 2 weeks free trial. . I was like okay cool as long as it’s worth it. Then I spend about 10 minutes making my post to wake up and see that my scheduled post for 6am didn’t even post ! Like really. So I check the app and I have to manually go in there and post it. Honestly I don’t have time to figure this app out. Iv used others and they aren’t that complicated. Waste of my time. Would never recommend, it also doesn’t have schedule posts for story. And only shows you insights into 5 past posts.

### 1/5 — Disappointing

*2021-03-12, version 4.0.7*

Used to love this app. The new update is not good. Data is not refreshed anymore, scheduling posts is not user friendly and I have emailed iconosquare 3 times to ask for help with no response..

### 1/5 — Very difficult to start

*2021-02-21, version 4.0.6*

Omg why does it have to be so difficult to start? 
I went to website and somehow, very unknown to me, got in. 
Downloaded the app, logged in and all I see is bunch of zeros????

How long does it take to upload the info?

I gave you one star because I am so frustrated with amount of difficulty. It is definitely not a user friendly.

### 1/5 — Can’t sign up

*2020-12-07, version 3.38*

How are you supposed to use this app if you can’t create an account?

## Most praised reviews (10 highest-rated)

### 5/5 — Deep insight and management tools!

*2019-05-29*

Iconosquare puts the word FUN 🙌🏼 into Facebook and Instagram analytics. If you seek to find what your performance indicators are, manage and organize your content, and plan your material ahead of time, you should be using Iconosquare! This great tool not only save you a bunch of time, but makes your life much more easier!🙂

### 5/5 — No sign up

*2018-07-26, version 2.5.10*

So unable to use app

### 5/5 — Could not love this app more

*2018-02-28, version 2.4.1*

I rely on this app daily for Instagram scheduling. It’s the best!

### 5/5 — Confused

*2018-01-23, version 2.2.2*

Can’t register . Gives place to log in but not to register

### 5/5 — Very helpful!!

*2017-12-28, version 2.1.1*

Allows me to see analytics without having a business account on instagram (my reach dropped so quick after I switched to business). Best time to post feature is 👌

### 5/5 — Super convenient!

*2017-10-24, version 2.0.1*

This is a great app for social media marketing! I am actually surprised there aren’t more ratings or users! 
Super easy to understand while facilitating my social media strategies.

### 5/5 — Awesome !

*2017-09-22, version 1.13*

A great tool. Love it!

### 5/5 — Very good app!

*2017-09-06, version 1.13*

It works very precise and with no clutches, I recommend.

### 5/5 — Life, made simpler...

*2017-08-30, version 1.13*

Love this app and Iconosquare in general. This app has kept me on track for posting everyday, not sure if I could ever go without it. Before I would sometimes forget to post or not post for ages. 

The statistics have allowed me to keep tabs on how well (or how terribly..) my posts are performing. I check my Insta statistics daily and try to set targets for each stat. 

A few improvements could be made though. After your scheduled post has reached its 'post time', you can no longer go into the post and edit its content on the app, you can still edit the scheduled post through the website though. Another improvement that would be nice to see, though I'm not sure if it's possible due to Instas Ts&Cs, would hashtag performance statistics. I also find that photos fail to upload into the app a lot, and your screen turning off guarantees that the upload will fail (this may be corrected in the newest update though, I haven't tried to schedule a post yet). 

Overall 5/5 would recommend

### 5/5 — Perfect!

*2017-08-27*

This app is way more accurate than the others. After some research I came across this app. It does with it says and without breaking the programs rules, because it's in partner with Instagram. USE IT! USE IT!USE IT!USE IT!USE IT! USE IT!USE IT!USE IT!USE IT! USE IT!USE IT!USE IT!USE IT! USE IT!USE IT!USE IT!USE IT! USE IT!USE IT!USE IT!USE IT! USE IT!USE IT!USE IT!USE IT! USE IT!USE IT!USE IT!USE IT! USE IT!USE IT!USE IT!USE IT! USE IT!USE IT!USE IT!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
