# iCouncil — user reviews

> 11 indexed App Store user reviews of iCouncil by Technology One Limited, rated 2.33/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/icouncil/id458270599/reviews
- App overview in markdown: https://appshunter.io/ios/app/icouncil/id458270599.md

## Is iCouncil safe?

Not enough ratings yet to assess iCouncil.

## Is iCouncil legit?

iCouncil appears to be a legitimate app. The AppsHunter Legitimacy Score for iCouncil is 90 out of 100 points across 7 verification signals from App Store and developer data.

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2024-10-09*

Im attempting to submit a photo of a blocked street drain to innerwest council in sydney! Ive taken a photo and every-time that i attempt to submit the photo, this app just keeps going back to the size of the attached photo!

### 1/5 — Absolute garbage.

*2021-12-29*

Light text on a light background??? Ridiculous. Clunky, unintuitive, horrible user interface. The  report/email template is over encumbered.

**Developer response:** Hi TMAN2.0, 

The light text on a light background issue has been fixed in the latest iCouncil release. Thank you for reporting this issue via your review. 

Regards, 
TechnologyOne Support

### 1/5 — Doesnt work

*2021-06-17*

Tried reporting a problem but the screen to add notes you cant see what is written as the font is white. Then after all that it just sends the council an email,

**Developer response:** Hi McGregor77,

The issue where the text in the Notes field appeared white when reporting a problem has been fixed in the latest iCouncil release. Thank you for reporting this issue via your review.

Regards,
TechnologyOne Support

### 1/5 — Was great. Doesn’t work anymore.

*2018-12-16*

App crashes when you try to upload a report and the camera comes up black when selected. Tried to report to developer but their website seems unhelpful and no obvious place to report issues. Offered crowd assistance or something but I really can’t be bothered to try and find an answer for the broken app. Hopefully they’ll see this and fix it. Was great and I used it lots.

### 1/5 — Crashes when attempt to upload

*2018-11-08*

This app crashes without notification when trying to upload.

### 1/5 — Must use default mail app to submit

*2018-09-07*

I see another user posted re this issue two years ago and the developers have not fixed it. Can’t submit anything on this app unless you use the default email account on your phone. I use gmail and I went through the whole process only to have the report fail because of this issue.

### 1/5 — Must use iPhone default Mail app

*2015-11-06*

This seemed like a great app, but when I tried to submit a problem report for the first time I found out that the app requires you to use the default iPhone Mail app. There is no way to submit a report unless you have configured the Mail app. I assume many people, like me, have chosen not to use the default Mail app for their own reasons, so why doesn't the iCouncil app without it?

### 1/5 — Not the best app in this category

*2012-05-28*

This app made me select from a list instead of just working it out from my gps location (much too time consuming). I found NeatStreets to be the best app in the category after testing them all.

### 3/5 — Only works with one council

*2012-04-08*

What happens if you want to contact more than one council

### 5/5 — Works great

*2020-06-06*

Very easy to use

## Most praised reviews (1 highest-rated)

### 5/5 — Great App!

*2012-07-16*

Awesome App, does exactly what you want it to do. Will be able to help councils look after their assets by enlisting the help of its citizens. Great idea

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-26.*