# iCPG: the JRCALC Guidelines — user reviews > 25 indexed App Store user reviews of iCPG by Class Publishing Ltd. - Source: https://appshunter.io/ios/app/icpg-the-jrcalc-guidelines/id1062577568/reviews - App overview in markdown: https://appshunter.io/ios/app/icpg-the-jrcalc-guidelines/id1062577568.md ## Newest reviews (5 of 25) ### 2/5 — Extortion *2020-04-13* Been using this app for 4-5 years and now it’s gone from £20 to £30. Scumbags **Developer response:** Hi jaxon03!, sorry to hear you feel that way. The cost of the annual iCPG subscription of £19.99 has not increased since 2016. However the amount of content has increased significantly over these past three years and the iCPG app now provides much more content than when it was originally available in 2016. The annual price of the iCPG subscription has therefore been increased to reflect the continually updated content of the app which we feel is more than justified due to the volume and detail of the content we now provide. We are always working on new ways to develop our app to provide the best possible experience for our users so we always welcome any feedback you might have. ### 3/5 — Needs a tweak *2018-12-23* Every time I launch this app, I get the “subscription purchased” pop up which doesn’t let me interact with the interface for a good 5 seconds. This information is irrelevant to me, as I would only need notifying if the subscription needed renewing. Aside from this annoyance, the app is very handy. **Developer response:** Hi rabbihorton. Thanks for this useful feedback - we will take a look at this. ### 2/5 — Expensive *2016-05-06, version 1.0.2* Not a criticism of the app as such because I haven't been able to use it. There is nothing to say that a paid subscription to use this until you've downloaded the app, registered an account and then loaded in your activation code. App summary does say there is a charge but it's tucked away under In App purchases and how many of us read those bits? Now have an account I won't be using. ### 2/5 — Doesn't work with no signal *2016-04-09* App is OK to use, but if you're in a village in the middle of nowhere with no mobile data signal then it can't authenticate your subscription with the iTunes Store so the app is as useful as a brick. Needs to be fixed for the next update, otherwise I'll be asking for my money back. ### 2/5 — Ok. Could be better. *2016-04-02* A long awaited JRCALC app is a welcome sight, but as the majority of people refer to the book as "JRCALC" it's odd to see this named iCPG. Surely naming it JRCALC iCPG would suit it better. Firstly when I open the app, it shows me my account page rather than the dashboard. The dashboard is messy. My JRCALC is used to either look up drugs, or page for age. Having guidelines as the focal point of the dashboard seems odd. The scrolling sections should be for drugs and ages. Also the drugs section wouldn't be used for the top 10 used drugs, it would be used for those drugs that are rarely used. Also the page for age link can be seen twice on there, not including the navigation bar at the bottom. Tapping search lists everything for some reason. I don't see myself using the dashboard at all in its current state. The drugs section, you can't hide the contraindications section without the doubled up section opening further down. The dosage tables are set up that if I want to look at a young age, I need to remember exactly what row I need to be looking at for repeat doses etc. Algorithms are ok, but all quite short and sweet. Not sure how often I'd use these. Page for age again suffers with the same issue with tables as mentioned above. Lastly, I'm not sure if this is because I was part of the beta, but I see the guideline numbers on everything. Overall, this app has been rushed and shouldn't have left beta testing as early as it did. It's not currently worth the money that a subscription costs until the problems have been fixed and the app tidied up in general. A solution needs to be found for the tables on the pages, as well as the dashboard getting an overhaul. However, in it's defence, an app is a lot easier to carry round than the book. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t load *2026-04-30* I have paid for a subscription and it wont go off the starting page. It says my subscription has expired yet when I try to buy it, it says I have an active subscription. I have restored multiple times and nothing happens ### 1/5 — Useless app *2021-04-05* Absolutely useless; have had an active subscription since November of last year yet when I try and access the app I get faced with a screen saying I don’t have an active subscription yet when I click on purchase subscription it states I already have one so I’m stuck on the login page **Developer response:** Hi, I'm so sorry to hear that you are facing this issue. If you drop us an email at apps@class.co.uk or give us a call at 01278 427800 we will definitely be able to resolve this ASAP and get you up and running! ### 1/5 — No support *2019-08-01* Lose your password and you’ll be in trouble none of the links work, disappointing. **Developer response:** Sorry you've had problems with resetting your password. I'm not sure which links aren't working for you, but do let us know at apps@class.co.uk so we can fix them. Meanwhile, you can request a new link to reset your password to the app here: https://icpg.co.uk/setpassword ### 1/5 — Poor *2019-03-26* The app never loads fully. I try to use the drugs page to check dosage etc and they NEVER open. Update this app **Developer response:** Hi Luhhfgh. I'm sorry to hear you are having trouble with the app. Please can you send apps@class.co.uk an email so we can help? ### 1/5 — No trial. *2018-06-04* A trial of this app would be nice. ### 1/5 — Expensive *2016-12-28, version 1.0.6* For £2/month I will stick to the book I keep in my pocket ta 😎👍🏻 ### 1/5 — Doesn't work *2016-11-06* Worked for 1 day then just stopped showing info past the the dashboard . Pls fix it the app has potential to amazing ### 1/5 — Rip off *2016-09-17, version 1.0.5* Just spent over £50 on these peoples books and so was quite surprised to see the cost of it on mobile, perhaps a one time use code in your books could be used as a log in instead of charging people again for the same stuff. ### 2/5 — Things that could improve the app *2021-07-08* - should be able to type in key words - the design of the app is dull - be able to listen to it as an audio and video too - combine para pass , add more exercises so people can learn eg fun games **Developer response:** Hi Amy, many thanks for your feedback. Would you be interested in being part of our app user group? We are in the process of making some changes to our iCPG app, and are currently conducting a survey to get feedback on how users find the app. If you would be interested in taking part, please email us at apps@class.co.uk. ### 2/5 — Annoying to use *2020-12-18* The app is good, with all the relevant information easy to access and search for. The offline feature is essential, and its good to know that the information on the app is always the most up to date. However whenever I need to read the tables I constantly have to scroll left and right across the page as they’re not optimised for the screen size. Can you alter the tables so only up/down scrolling is needed to read more information? I am using the most updated version of the app on an IPhone X with the most recent software update. Thanks **Developer response:** Thank you for the feedback about the tables. We are aware of the issue and are considering how these could be better displayed on a small screen, so do keep an eye out for future updates. ## Most praised reviews (10 highest-rated) ### 5/5 — Query *2020-12-19, version 1.3.11* Hi! I’ve heard great reviews but I’m confused with which membership I need, what is the difference between the £2.99 and the £29.99? ### 5/5 — Invaluable *2019-01-09* As a paramedic following the JRCALC guidelines is an absolute must and in this day and age, the app format is the only way to go. Updated frequently means you are not working to last years best practice. Easy and simple to use where you can find anything with a quick search or saving your favourite pages ready to be opened from the home screen. **Developer response:** Thanks JoshhhhhhS. We are so pleased you like the app! ### 5/5 — Very useful app *2017-08-17* This is a very good and useful app excellent for quick reference always there when you need it. Would recommend for front line staff. ### 5/5 — Great resource for any Ambulance clinician *2017-01-04, version 1.0.6* The ambulance service I work for provided me with both the pocket book & full guidelines. But the pocket book is still quite bulky & I tend to keep it in my kit bag. Not ideal when needed in a hurry when on an RRV especially. So I know this cost £1.99 a month (or £19.99 a year) but I think it's money well spent for the convenience of having it on my phone. Also automatically getting any updates is a bonus, you don't get that with a book. I spend more money on things less useful so I am very happy with this app. The app itself is very easy to use. Well done & thanks iCPG form a grateful paramedic. ### 5/5 — Handy to have *2016-08-19* This is the best ambulance app there is for it is so easy to use & nice & easy to navigate! This is a must & be interested to see what they do with updates etc? ### 5/5 — Worth trying *2016-05-06* I recently downloaded this app and so far I am very happy with it. I find the app easy to use and less fumbly than the paper copy. I like the fact that the app creates a log which you can email yourself. It works well will the iPhone 6 plus and iPad mini. I can't think of any negatives. ### 5/5 — Works offline once you subscribe. *2016-04-15* Great new app for the JRCALC guidelines. It works offline once you subscribe. ### 4/5 — It’s an alright app! *2019-11-09* I’ve downloaded this app a little while back and i was alright with it at first. But I tend to have trouble finding particular things on the app itself which others are finding, such as as a Peak flow graph, in their JRCALC pocket books. So I was wondering, how would you unsubscribe from the app to prevent renewal so I can buy the pocket book instead? **Developer response:** Hi Lizza, thanks for your review and sorry you've had trouble finding specific items on the app. We're currently improving the search term abilities so this should be addressed soon! In the meantime, if you do want to cancel your subscription, you can do so by following the steps below: 1. Open the Settings on your Apple Device 2. Scroll down to iTunes & App Store 3. Tap on your Apple ID/email address 4. Tap View Apple ID, then enter your Touch ID or password 5. From the Account Settings page, scroll down and tap “Subscriptions” 6. Choose your iCPG Subscription 7. Tap “Cancel Subscription”. Then tap “Confirm” on the “Confirm Cancellation” pop-up. I hope this helps Lizza and thanks for taking the time to review the app. Best wishes, Shanon at Class ### 4/5 — Old icon *2017-07-18* Like the App, feel like it needs a more user friendly interface but not to hard to navigate, certainly prefer the old icon!! Looked way more professional! ### 4/5 — Better than the pocket book *2016-04-19* At first glance, the app looks a little clunky. Try to use it, though, and it suddenly feels very sensible. Contraindications and paediatric doses for drugs can be called up very quickly and very easily -- this is probably my number one reason for using the app (or pocket book). iCPG provides access to full guidelines though these are less easy to read on an iPhone but just about OK on an iPad. This app can replace my pocket book and, for that reason, I'm happy to pay the price. I'd still like to have a copy of the ebook or paper book to look through the full guidelines occasionally. Ex-beta testers may have had problems using their accounts offline but these problems have now been resolved and the app works with or without a data connection. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*