# iCrew — user reviews

> 43 indexed App Store user reviews of iCrew by Kernow Software.

- Source: https://appshunter.io/ios/app/icrew/id1330999582/reviews
- App overview in markdown: https://appshunter.io/ios/app/icrew/id1330999582.md

## Newest reviews (11 of 43)

### 4/5 — Is this App still supported?

*2021-06-08*

It’s vital this App is maintained, search and rescue services use this App and I’ve heard it’s no longer supported which would be a massive shame. Please advise.

### 4/5 — Nice

*2018-06-30, version 1.0.198*

Great & easy to use, I would like to see an update for dual stations, this would be so handy as I’m crew for two stations.

### 4/5 — Useful but could be better.

*2018-06-22*

The main flaw with this app is down to the way I use my phone - updating iCrew is not in the fore front of my mind and there’s no way to time lapse your status. What would promote it from a very good app (which it is) to an excellent one would be if you could input “unavailable for the next hour” or something like that, so that you don’t have to remember to book back on.

**Developer response:** Thanks for the feedback. Currently adding this feature and hope to have it working in the update out next week.

### 4/5 — Great App

*2018-06-17*

Could we have some options for hard press on the app icon like ‘responding’ and ‘away until 1pm’, ‘away until 6pm’.? Would make it easier to send responding or book off for a couple of hours. Cheers!

### 4/5 — Compatibility

*2018-06-02, version 1.0.183*

Love the app but isn’t compatible with my iPhone 5s/c

### 5/5 — .

*2018-05-11*

As ops mgr this app is an absolute boon. Much easier to keep track of crew and plan the week ahead

### 5/5 — Thanks!

*2018-05-11, version 1.0.165*

The app works brilliantly and the developer is continuing to add really useful features. On behalf of all at Salcombe RNLI - thanks!

### 5/5 — Spot on

*2018-05-11*

What a brilliant app. The ease of use and functionality is far superior to anything else that I have come across!

### 5/5 — Just what we need!

*2018-05-06*

Great little app. Easy to get to grips with and exactly what some of us have been talking about for a while. None of us had the expertise to create this but it seems we have a common problem and so pleased someone else was able to provide it. Another feature we thought of was perhaps GPS from the station postcode for booking on/off for people that work in and out of town but this is much better than loads of chat/text/email groups!

### 5/5 — Very useful app

*2018-04-29, version 1.0.123*

Excellent. I hope the rnli use this app in an official capacity in the near future.

### 5/5 — ICrew

*2018-04-23, version 1.0.123*

Great app helps massively with availability

## Most critical reviews (10 lowest-rated)

### 1/5 — Unable to register

*2023-05-30, version 3.33.5612*

When first opening the app I am asked for my mobile number to receive an access code which I am not receiving is there any fix for this

### 1/5 — Don’t bother

*2021-06-02, version 3.22.5235*

Developer doesn’t reply and not fixing issues

### 1/5 — Not working anymore

*2021-05-19*

Something has gone very wrong with ICrew. It has stopped accurately showing availability. The summary tab is more accurate but the status tab doesn’t reflect what is in the summary so vastly overestimates availability of lifeboat crew. Shame because it was such a user friendly app. Have tried emailing the developer twice but no response.

I really didn’t want to give a 1 star rating but I couldn’t get a response after emailing the developer directly twice. The app support button leads you to a page that’s been taken down and I didn’t get any response from Graham. Today the status bar shows a particular member of crew being available but the summary tab shows him as unavailable between 0600 to 1100. Often when I am signed on for a block of duty it shows me as unavailable for the first day of the block but yesterday it was correct.
If I could find a means of discussing it with you And fixing it I would gladly change my review and star rating.

Sent Graham an email on Monday. Still the same issue of status tab not reflecting what’s in the summary tab.

**Developer response:** This should be resolved. It’s a shame you feel the need to rate it 1 star. I wish you’d contact me first as I will fix the issue and ensure it’s working for you. The new version is highly customisable so I can tailor it for each station. Please check the app again and if it’s not showing the correct values let me know. If it’s now working, please either change or remove the 1 star review.

### 1/5 — Fed up of paying for a service that doesn’t work

*2021-03-24*

All my settings are correct on my phone it even shows that icrew is using my location in the background. But when I travel about the availability doesn’t change, used to work great!

### 1/5 — Update not working

*2020-06-18, version 3.4.4367*

New update causing lots of issues on iPhone. Not refreshing properly, spinning wheel for hours. Geo fencing won’t work. Don’t trust that it will sound properly in a shout.

### 2/5 — Senior tractor driver mechanic

*2018-03-19, version 1.0.98*

Very helpful can see where my drivers are now doug

### 3/5 — Assistance

*2021-07-05, version 3.22.5235*

I wonder if anyone can help? Once downloaded I input my mobile number toreceive an access code to be able to register. Whilst it says a code has been sent, I do not receive on. Any thoughts appreciated. Thank you.

### 3/5 — Authorisation number

*2019-08-27, version 2.0.292*

I have had 10 attempts at the beginning to try and receive my authorisation code sent to me but still nothing

### 3/5 — Great, but can’t subscribe to additional features

*2019-07-18*

It’s a great tool, we use it at the Freshwater Independent Lifeboat. We would love to subscribe to the additional features such as geofencing, but get an error saying “In-App Purchase Component Not Setup”. 

Guys, you’re losing money! Please get this fixed so we can use the additional features.

### 4/5 — Critical alerts

*2022-08-12*

Would be good if crew unavailable were not send the alert to stop them being unnecessarily alerted.

## Most praised reviews (10 highest-rated)

### 5/5 — Great

*2026-06-18*

Amazing App, works exactly as it should. Simple and easy to understand.

### 5/5 — Essential for lifeboat crews

*2025-11-15*

We’ve relied on iCrew for years at Humber Rescue, and it continues to be a vital tool for managing real-time crew availability. It’s fast, simple to use, and makes booking on/off effortless, exactly what’s needed when we have to respond at a moment’s notice.

For any rescue organisation depending on clear, accurate availability, this app is a solid and dependable solution.

### 5/5 — iPolice

*2020-08-16, version 3.4.4907*

Hi can u make a one for iPolice please or a iEmergincey please

### 5/5 — Best app ever

*2020-06-12*

We have just finally got app worth downloading its really good from coastwatch scotland i hope his becomes a big pager app and used in all lifeboat stations well done to icrew

From coastwatch scotland irvine hq unit

### 5/5 — Great app

*2020-06-11*

Developer has completely rewritten the app to a much higher standard. He has been very receptive to any feedback and additions and continues to release updates regularly. We use this app to manage crew availability and would be lost without it. Thanks for all your hard work on this.

### 5/5 — Issues with update being fixed my the minute

*2020-06-11*

Identified several issues with this update and they’ve already been fixed! 
If only all developers were this attentive to their customers. 
Well Done!!

**Developer response:** Thank you! Lots more coming in the next few days to make this app even better 👍

### 5/5 — What an ap

*2018-06-25, version 1.0.193*

Very easy to use and free

### 5/5 — Upper case

*2018-05-29*

Great app. Please add the ability to have upper case letters within names. My name is spelt MacDonald, but currently I can’t capitalise the d on my profile. 

I’ll thanks for sorting this out, great job

**Developer response:** No problem, I've now found and fixed this issue and an update should be available within the next 24 hours. You'll then be able to change your name to the correct version and hopefully this will grab us the last star of your review ;-)

### 5/5 — RNLI Crew App

*2018-05-13*

Great App which covers a lot of the gaps we had before in terms of Crew availability, highly recommended and it could easily read across to other volunteer blue light services such as Mountain Rescue etc

### 5/5 — Carl coxswain Falmouth

*2018-05-11, version 1.0.165*

Absolutely superb thank you 😉

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
