# ICS Mobile > Remote video visitation for incarcerated individuals and their families. (iPhone/iPad app by Inmate Calling Solutions LLC.) - Source: https://appshunter.io/ios/app/ics-mobile/id1475972982 (this page in markdown: same URL + `.md`) - Developer: [Inmate Calling Solutions LLC](https://appshunter.io/developer/1475972981) - Category: Social Networking, Business - Price: Free - Rating: 1.39/5 from 1,248 App Store ratings · 312 written reviews indexed - Age rating: 4+ - Requires: iOS 12.4 · 42 MB - Languages: English - Released: 2020-07-21 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ics-mobile/id1475972982/reviews.md ## What is ICS Mobile? The ICSolutions mobile app provides an easy and convenient way to visit with your incarcerated family member and loved one. With this free mobile app, you can visit from home or anywhere where you have WiFi or cellular data service. Staying connected to your loved one allows you to share special moments and maintain those strong family bonds between children and their parents. ## Key features - Remote video visits - Visit from home - Maintain family bonds - Share special moments - WiFi/cellular data compatible ## Chart rankings - #170 in Top Free · Social Networking (US App Store) ## What do users think of ICS Mobile? Overall sentiment: negative **Pros** - 🚀 Works well - 🔒 Turn off dark mode - 🔒 Turn on do not disturb **Cons** - 🐛 App crashes - 🐛 Freezes during visits - 🐛 Disconnects during visits - 🐛 Login issues - 🐛 Poor audio/video quality - 💰 Expensive for poor service **Commonly reported bugs** - App doesn't work on iPhones/iPads - Connection issues despite good internet - Visits get cancelled unexpectedly **Most requested features** - Update the app - Improve customer service - Provide refunds for failed visits ## Recent user reviews (10 of 312) All indexed reviews: https://appshunter.io/ios/app/ics-mobile/id1475972982/reviews.md ### 4/5 — If it doesn’t work *2026-08-05, version 1.2.1* DOES NOT WORK ON DARK MODE MAKE SURE PHONE IS IN LIGHT MODE ### 1/5 — crashes when trying to join a visit *2026-08-05, version 1.2.1* first, you have to make sure your phone is in light mode to be able to even see the text box to type in your credentials sign in. once you’ve passed the network and latency tests, the app either freezes or crashes completely upon trying to join the visit. force closing, restarting your device, and reinstalling the app will not help. luckily i had a backup device that finally worked, but that simply isn’t an option for many people. since they profit off of us paying to communicate with our incarcerated loved ones, at the very least they can make a competent app. would rate 0 stars if i could. ### 1/5 — Headphones *2026-08-01, version 1.2.1* I can’t hear anything when my headphones are plugged in during the echo test please fix this problem this app could use major updates ### 1/5 — HORRIBLE *2026-07-29, version 1.2.1* does not work properly involuntarily exists app during visit and you can’t rejoin ### 1/5 — Trash *2026-07-29, version 1.2.1* App is absolute garbage. When I click on login, nothing happens. Like this has to be the worst app in history. ### 1/5 — Horrible app *2026-07-25, version 1.2.1* It always kicks me out ### 1/5 — Doesn’t even deserve a star! *2026-07-21, version 1.2.1* This is by far one of the worst app I’ve ever used. Every time I try to join a video visit, the app runs the network test (which passes), then the echo test, but as soon as I tap “Join,” it immediately kicks me out. I’ve uninstalled and reinstalled the app, force-closed it between attempts, switched from WiFi to cellular, and nothing works. Considering how much money I spend using IC Solutions to stay connected with my husband it’s unacceptable that the app is this unreliable. A service this important should have a product that actually works. Very disappointing and frustrating!!!!!!!! ITS HEARTBREAKING ### 1/5 — A scam *2026-07-18, version 1.2.1* App crashes constantly. They love to take advantage of people who can’t do anything about it. You pay to have a video visitation and schedule a day in advance, just to open the app and it ends the visit for you. Ridiculous. If they wanted to be better, they would. ### 1/5 — Rotten App *2026-07-16, version 1.2.1* Program sucks. ### 1/5 — Problematic *2026-07-15, version 1.2.1* Shame on you taking advantage of the incarcerated population ## Frequently asked questions about ICS Mobile ### What does the ICSolutions mobile app do? The ICSolutions mobile app facilitates remote video visits with incarcerated family members and loved ones. It allows users to connect from home or any location with internet access, helping to maintain family bonds. ### How can I use the app to visit my incarcerated loved one? You can use the app to conduct video visits from any location with WiFi or cellular data service. This enables you to share special moments and stay connected without needing to be physically present. ### Is the ICSolutions mobile app free to use? Yes, the ICSolutions mobile app is provided free of charge. There are no costs associated with downloading or using the app itself for initiating visits. ### What are the benefits of using this app? The primary benefit is the ability to maintain strong family bonds by staying connected with incarcerated loved ones. It allows for the sharing of special moments and provides a convenient way to visit remotely. ## Version history (last 4 releases) ### 1.2.1 — 2021-02-23 Stability improvements and bug fixes. ### 1.2 — 2021-02-10 Stability improvements and bug fixes. ### 1.1 — 2020-08-14 Bug fixes and stability improvements. ### 1.0 — 2020-07-21 No release notes. ## Apps similar to ICS Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [JetSMS - Kurumsal Toplu SMS](https://appshunter.io/ios/app/jetsms-kurumsal-toplu-sms/id935246700) | — | Free | Social Networking | | [Offermio](https://appshunter.io/ios/app/offermio/id1477941260) | — | Free | Social Networking | | [RingbiPlus](https://appshunter.io/ios/app/ringbiplus/id1473238020) | — | Free | Social Networking | | [HizmetSana Consumer](https://appshunter.io/ios/app/hizmetsana-consumer/id1474970160) | — | Free | Social Networking | | [夜嗨直播-视频直播聊天交友软件](https://appshunter.io/ios/app/id1493905800) | — | Free | Social Networking | | [TextBehind](https://appshunter.io/ios/app/textbehind/id887689080) | 4.2 (464) | Free | Social Networking | ## Related topics [icsolutions](https://appshunter.io/ios/topics/icsolutions) · [the visitor ics](https://appshunter.io/ios/topics/the-visitor-ics) · [the visitor icsolutions](https://appshunter.io/ios/topics/the-visitor-icsolutions) · [icmobile](https://appshunter.io/ios/topics/icmobile) · [icsolutions video](https://appshunter.io/ios/topics/icsolutions-video) · [icsolutions visitor](https://appshunter.io/ios/topics/icsolutions-visitor) · [the visitor app](https://appshunter.io/ios/topics/the-visitor-app) · [i see solutions](https://appshunter.io/ios/topics/i-see-solutions) · [ics corrections](https://appshunter.io/ios/topics/ics-corrections) · [the visitor](https://appshunter.io/ios/topics/the-visitor) · [ncic mobile video visitation](https://appshunter.io/ios/topics/ncic-mobile-video-visitation) · [jail atm](https://appshunter.io/ios/topics/jail-atm) · [nici visitation](https://appshunter.io/ios/topics/nici-visitation) · [ncic](https://appshunter.io/ios/topics/ncic) · [ncic visitation](https://appshunter.io/ios/topics/ncic-visitation) · [ncis visitation](https://appshunter.io/ios/topics/ncis-visitation) · [best prison video call apps](https://appshunter.io/ios/topics/best-prison-video-call-apps) · [tdcj visitation](https://appshunter.io/ios/topics/tdcj-visitation) · [jail call](https://appshunter.io/ios/topics/jail-call) · [ncic inmate](https://appshunter.io/ios/topics/ncic-inmate) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*