# ICSC 365 — user reviews

> 12 indexed App Store user reviews of ICSC 365 by International Council of Shopping Centers, Inc., rated 4.76/5 from 606 ratings.

- Source: https://appshunter.io/ios/app/icsc-365/id1594721372/reviews
- App overview in markdown: https://appshunter.io/ios/app/icsc-365/id1594721372.md
- Rating breakdown: 5★ 513 · 4★ 45 · 3★ 16 · 2★ 5 · 1★ 10

## What do users think of ICSC 365?

Overall sentiment: mixed

**Pros**

- 📚 Comprehensive conference information and resources
- 🗺️ Interactive exhibit hall maps
- 👥 Member directory access
- 📝 Note-taking and contact management features
- ✉️ Email integration for sharing notes
- 📱 Eliminates need for physical notebooks
- 🎯 Well-organized class and exhibitor information

**Cons**

- 🐛 Login functionality broken with error messages
- 🗺️ Exhibit hall maps lack exhibitor name labels
- 📍 Missing location tracking on maps
- 🔄 Poor navigation - users can't return to previous location
- 📸 Profile picture upload not working
- 💬 Unresponsive customer support
- ⚠️ App not ready for public release with critical issues

**Commonly reported bugs**

- Login attempts return coding gibberish error messages
- Unable to log in - authentication failure
- Profile picture upload functionality broken
- Navigation doesn't return users to previous browsing location
- Customer support not responding to inquiries

**Most requested features**

- Real-time location tracking on interactive maps
- Labeled exhibitor names on exhibit hall maps
- Printed handout maps of labeled exhibit halls
- Better navigation history/back-to-previous-location functionality

## Most critical reviews (10 lowest-rated)

### 1/5 — Too confusing and fragmented

*2026-05-18, version 9.0.0*

Too confusing and fragmented

### 1/5 — Unable to log in

*2022-05-17, version 2.0.0*

The app won't allow me to log in. I tried contacting support but never heard back. It's not usable and not worth downloading.

### 1/5 — App won’t let users log in

*2021-11-18, version 1.0*

The App has the ability to be great, but important factors like allowing users to login need to be fixed before the app is pushed out through marketing.

### 2/5 — Pic

*2023-05-21, version 4.1.0*

Cannot upload profile pics

### 3/5 — Login still flaking

*2025-10-01, version 7.0.0*

Amazing app with so much potential. Especially great tool for conferences. 

But every login attempt still results in coding gibberish, such as, "industry_research":null,"advocacy":null, etc. 

No other app on my device is suffering from this, so I assume that it’s a developer issue.

### 3/5 — ICSC App for LV Conf

*2024-05-19*

Was actually shocked to see that the App’s Exhibit Hall maps were not labeled with Exhibitor names, which are shown on the website map. Seriously? The App should be better than the website. Now I’m having to go between the App and the website for the Exhibit Halls. It is a major deficiency to the App. If that is too much — then print out handout maps of the labeled exhibit hall exhibitors. I’m all for the ICSC App, but it should at least replicate the website Conf. info.

### 3/5 — Not able to get back to where I started

*2022-11-28, version 2.2.0*

I’m scrolling through the members and should I get out of that part of the webpage I am not immediately be placed back to where I had been

### 5/5 — Well Developed

*2023-05-21, version 4.1.0*

This app offers everything you need to attend the convention. A lot of information on classes, exhibitors, and attendees. Very well done.

### 5/5 — Leverage time: The Boston vs NYC events

*2022-12-06, version 2.2.0*

I’m glad I won’t have to drag a notebook around and try to decipher sloppily written notes after the show like previous events.

### 5/5 — Awesome App

*2022-05-20, version 2.0.0*

Best thing to happen to ICSC

## Most praised reviews (2 highest-rated)

### 5/5 — Great App

*2021-12-05, version 1.0*

Love that you can input notes on someone’s contact page after meeting them and then can send those notes in an email. Interactive map is great too. Would be cool if we could see our location on the map so we know where we are and what is close by to us.

### 5/5 — Helpful app

*2021-11-29, version 1.0*

This app will be helpful at the upcoming Las Vegas event. And I can also read an article or check the member directory.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*