# iCSee Pro — user reviews > 348 indexed App Store user reviews of iCSee Pro by HANGZHOU JF SOFTWARE CO., LTD., rated 2.30/5 from 93 ratings. - Source: https://appshunter.io/ios/app/icsee-pro/id1345246500/reviews - App overview in markdown: https://appshunter.io/ios/app/icsee-pro/id1345246500.md - Rating breakdown: 5★ 17 · 4★ 7 · 3★ 10 · 2★ 10 · 1★ 49 ## What do users think of iCSee Pro? Overall sentiment: neutral **Pros** - 🚀 Fast and easy setup - 📹 Good video quality - 🔒 Secure remote access - 👍 User-friendly app - 🔍 Reliable motion detection **Cons** - 🐛 Frequent crashes and errors - ⚠️ Unreliable notifications - 🔌 Connectivity issues - 🔒 Cloud service paywall - 📽️ Playback problems **Commonly reported bugs** - Unknown error codes preventing login - Inconsistent camera detection and connection - Recorded videos not accessible through app - Push notifications not working as expected - Sudden app crashes after updates **Most requested features** - Add support for Apple TV and older iOS devices - Improve video playback functionality - Provide more customization options - Implement two-factor authentication - Allow local storage and viewing without cloud ## Newest reviews (16 of 348) ### 2/5 — This app is now worse! *2026-05-19, version 3.0.1* Due to developer driving this app to focus more on ads rather than the intended purpose to allow you to view your cameras it is no longer useful. The app now loses live feeds from your camera but it shows the updates appear to be live. The clock continues but the video actually stops. This started happening with the later updates when the bit rate was removed from the live feeds. Time to move on to a new app. This one has lost touch with its purpose. ### 1/5 — Latest update has broken the camera *2026-05-18, version 3.0.0* Latest update has made the camera non functional. On Iphone - cannot reposition the camera by touching the screen. It is basically stuck in one position. Also forces a logon every time you open the app. On Ipad - it is worse, after login you get a blank gray screen, don’t even have a camera view. ### 1/5 — Latest update is a disaster *2026-05-12, version 3.0.0* I have used this app successfully in with my nest box camera for many years. I have registered to access it with an account as this appears to be mandatory, but it now claims to be offline when it clearly isn’t and asks for a device code that I don’t have. No, I’m not going to take down the nest box in the middle of the nesting season to fix this! So frustrating and disappointing not to be able to watch the development of my blue tit chicks. ### 3/5 — Bird box *2026-05-10, version 3.0.0* I have found this app quite unstable, it will work for weeks okay, then will have to be re installed a few times a day. ### 1/5 — Atualização *2026-05-10* A pior atualização tá falhando tudo alende demorar muito pra abrir o aplicativo. ### 1/5 — Latest update has broken app’s light controls *2026-05-09, version 3.0.0* UPDATE: It’s even worse with the latest update now. I previously could log on locally without having to log in but now am forced to create an account and login!!! Please bring back the local login function. The latest update has stopped the pop-up menu for controlling the lights of my devices from appearing. ### 2/5 — ! *2026-05-09* Откатите приложение назад, стало глючное и тупит. HD формат теперь не включается, передвижение неудобное ### 3/5 — Проблема! *2026-05-05* Перестало работать приложение! Включаю и висит значок в щита в круге, впн выключен от любой сети пробовал ,и вай фай и мобильную связь,не помогает ,телефон айфон. На Самсунге у супруги работает. ### 1/5 — 越更新越难用 *2026-05-05, version 2.5.1* 越更新越难用 ### 2/5 — Audio problèmes *2026-05-04, version 2.5.1* This version have a poor live audio monitoring . The audio was continuously working before this update. ### 1/5 — What happened to ICSee Pro? *2026-05-04, version 2.5.1* After a recent update now the app just fails and shows a silly shield thing. Why would a developer cause the inability to view cameras I own? Lose the ridiculous ads and bring back the sole purpose of the app. ### 1/5 — Parou *2026-05-04* Depois que atualizou parou ### 1/5 — Latest update has broken app’s light controls *2026-05-03, version 2.5.1* The latest update has stopped the pop-up menu for controlling the lights of my devices from appearing. ### 1/5 — Последнее обновление убило приложение *2026-05-01* Висит заставка и всё.... ### 1/5 — 4G Connection *2026-04-29, version 2.5.1* This app is not very good to start with but it’s just become worse after recent update. I use my camera in a nest box and am out and about all day with NO Wi-Fi connection and used to watch the camera over 4G however with the update i can NO longer connect to the camera while out. Why???????? Stop 4G connection? Please sort it out as soon as possible. ### 1/5 — Dreadful *2026-04-28, version 2.5.1* Update now forces you to use a username and password even if you want to access a local camera in AP mode. And it won’t send you a link to reset your password if you’ve forgotten it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Silly ADs need to go! *2026-08-30, version 8.9.5* Come on man! We are overwhelmed with ads. I just want to view my cameras without having to wait for ads to load and then pressing X multiple times to stop ads in my face!! Time to start putting regulations in place with these ads. ### 1/5 — No camera simultan *2026-07-17* The latest update to the iCSee Pro app was very disappointing. It was much better before. It is no longer possible to view four cameras simultaneously, which was one of the app’s best features. Even though users leave feedback and ratings here, it feels like nobody actually reads them. When I try to contact customer support, it just opens a link asking me to download another app instead. Very disappointing. When will this be fixed? Once this issue is resolved, I will update my rating. ### 1/5 — Advertisement needs to stop how do you turn it off *2026-07-05, version 3.0.7* Camel works fine unfortunately when I get an alert there’s two or three commercials that I have to wait play before I can see why I received an alert how do I turn this off ### 1/5 — Bad to worse *2026-06-25, version 3.0.5* Now the app is begging to add another of my apps to its view. Here’s an idea, focus on your own app and leave the others out of it. People this thing called iCPro is not at all what you believe it to be. Stay away from it! ### 1/5 — Basic settings don’t work anymore *2026-06-04, version 3.0.4* Since a recent update this app no longer lets me go into basic settings, it just spinning wheel and nothing more. Also app no longer supports my bird box camera and the motion detection feature which makes it useless. Perhaps someone can fix these features ### 1/5 — Muito ruim *2026-06-04* Essa versão “Pro” consegue, inacreditavelmente, ser muito pior que a versão comum. Demora muito para abrir e exibir as imagens da câmera, tornando o monitoramento praticamente inútil em situações de emergência. Além disso, exibe propagandas, o que é inaceitável para um app de segurança. Quando preciso acessar as imagens rapidamente, sou obrigado a esperar carregamentos lentos e anúncios. Em uma situação real, o invasor já teria entrado e saído antes que a câmera aparecesse na tela. Precisa melhorar muito em desempenho, estabilidade e experiência do usuário ### 1/5 — GETTING WORSE NOT BETTER *2026-06-04, version 3.0.4* This has got to be the worst app ever made and it’s getting worse with every update not better. Customer services never respond to questions instead you get an AI robot responding with the same nonsense answers. I would not recommend this app to my worst enemy. Update means i can no longer access my nest box camera on 4G, STILL NOT SORTED. I turn the phone on its side to make the picture bigger and then click the HD button and it won’t let me as it says DIAGNOSE PROBLEM. No longer records video or takes photos. There WAS an option to NOT receive advertisements but now that’s gone all I get is advertisements in languages i can not read or understand. ### 1/5 — Way worse after newest update *2026-06-03, version 3.0.4* After the newest update on iPhone it now forces me to use a touch screen joystick to move camera around ..before I just had to swip in the direction I wanted the camera to move and it would move ..it wouldn’t be so bad but the latency and lag of the joystick is so bad I cannot get it to ever go where I wanted and stop without overshooting it by a bunch I understand trying to update an old app but you don’t have to add features no one wanted period ..or atleast make it where it’s an optional feature ### 1/5 — Worst App ever *2026-05-26* Does not connect to the camera most of the time. Also packed with ada and popups. ### 1/5 — Верните пожалуйста обратно *2026-05-26* Разработчики, исправьте приложение обратно. Очень не удобно стало, понятно что хотели улучшить, но подучилось хуже на много. Поэтому лучше будет если все вернете назад. ## Most praised reviews (10 highest-rated) ### 5/5 — Отлично *2026-08-26* Спасибо, что без рекламы **Developer response:** Большое спасибо за ваше признание и оценку, и мы постараемся сделать это как можно лучше! Мы надеемся, что вы будете продолжать следить за нами и поддерживать нас, предлагая нам больше предложений и предложений! ### 5/5 — An amazing app *2026-06-16, version 3.0.4* I have used this app for two of my wifi wildlife cameras and it is amazing. For the past four years o have recorded a Bluetit from nest building/egg laying/hatching and to fledging. The app is amazing allowing me to watch/record/save all the footage. Thank you ### 5/5 — Для разработчиков *2026-06-14* Здравствуйте!Можно добавить сетку, чтоб сразу 4 камеры было видно, как в простой версии приложения, которое еле еле че то загружает! Меняешь с одной камеры на четыре, и наоборот, путем нажатия на соответствующую иконку, как в простой версии приложения, а то приходится из одной камеры выходить, чтоб загрузить другую!А так приложение хорошее, лучше чем то работает! ### 5/5 — An amazing app *2026-05-04, version 2.5.1* I have used this app for two of my wifi wildlife cameras and it is amazing. For the past four years o have recorded a Bluetit from nest building/egg laying/hatching and to fledging. The app is amazing allowing me to watch/record/save all the footage. Thank you ### 5/5 — Apple TV *2022-12-22, version 1.7.5* Сделайте пожалуйста версию для Apple TV, это было бы просто чудесно! Сделайте версию для старых планшетов с прошивкой 10 (11) у многих эти планшеты воляются без дела, а так можно дать им вторую жизнь! ### 5/5 — For a lazy person     ​ ‍ *2022-06-16, version 1.7.3* The operation is very simple and the picture is very clear ### 5/5 — Fix access/Time bug just reboot *2022-04-24, version 1.7.3* When I try to connect to camera it say that ( it’s out of its Time zone / out of allows Time) but I did confirm that the Time zone/Time is ok . Cam work good with other App. but this App. was recommended to used with this Bulb Camera. Good communication with programmer a reboot of the Lamp Camera permit good access with ICSee App. , so i ma leaving goog Feedback. Thank ´a for the support. ### 5/5 — Sugestão *2021-10-17* Seria ótimo se o App tivesse opção de selecionar tipos de alarme (sons) nas. Notificações de invasão recebidas pelo iPhone. ### 5/5 — No video playback *2021-10-10, version 1.6.66* Doesn’t playback videos on iPhone so waste of time recording keeps saying error playback when u click playback never works can it be sorted please camera is perfect ### 5/5 — Support IOS 15 *2021-09-25, version 1.6.66* Question : question : does it already support ios 15 ? if I update my iphone it will be compatible? thanks --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*