# iD Mobile - Mobile done right! — Track Usage & Manage Plans

> Mobile account management and customer rewards app. (iPhone/iPad app by Currys plc.)

- Source: https://appshunter.io/ios/app/id-mobile-mobile-done-right/id979586092 (this page in markdown: same URL + `.md`)
- Developer: [Currys plc](https://appshunter.io/developer/383863660)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.53/5 from 15,782 App Store ratings · 119 written reviews indexed
- Age rating: 4+
- Requires: iOS 16 · 46 MB
- Languages: American English
- Released: 2015-07-01
- Data updated: 2026-09-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/id-mobile-mobile-done-right/id979586092/reviews.md

## What is iD Mobile?

Manage your iD Mobile plan, track data usage, view bills, adjust roaming, manage your eSIM and unlock exclusive rewards, all in one app. 

Whether you're keeping an eye on your data, travelling abroad, upgrading your plan or activating an eSIM, the iD Mobile app makes it simple to stay connected and in control.

EVERYTHING YOU NEED IN ONE PLACE
- Check your data, minutes and text allowances
- Change your plan or buy add-ons in seconds
- View your roaming allowance 
- Purchase international roaming add-ons
- Set and adjust your bill cap
- View and download bills
- Check when you're eligible to upgrade
- Activate replacement SIM cards
- Request and activate eSIMs
- Unlock exclusive rewards with iD Perks
- Manage your all of your iD Mobile plans in one place
- Refer friends and earn rewards
 
MANAGE YOUR ID MOBILE PLAN
Keep track of your usage, monitor your spending and manage your account whenever you need to.

PURCHASE ADD-ONS
Need more data? Quickly purchase add-ons directly in the app, without having to contact customer support.

UNDERSTAND YOUR BILLS
View and download your bills and see a clear breakdown of your charges, helping you understand exactly what you're paying for.

MANAGE ROAMING WITH CONFIDENCE
Travelling abroad? Roam free in 50 destinations and purchase roaming add-ons for locations around the world.

REQUEST AND ACTIVATE SIMS AND eSIMS
Activate replacement SIM cards and manage eSIMs for compatible devices directly from the app. Staying connected has never been easier!

ACCESS PERKS AND REWARDS
Enjoy exclusive rewards, discounts, giveaways and exclusive customer offers through iD Perks. Share iD Mobile with friends and family and earn rewards when they join. It's our way of giving you even more value as an iD Mobile customer.

WHY DOWNLOAD THE ID MOBILE APP?
Whether you're managing your spending, preparing for a trip, or simply checking your usage, the iD Mobile app helps you stay in control wherever you are.


Please note: The iD Mobile app is the self-service account management app for iD Mobile customers in the UK. 

Enjoying the app? We'd love to hear from you. Leave us a review and let us know what you think.

Instagram: @idmobileuk
Facebook: idmobileuk
Twitter / X: @iDMobileUK
YouTube: idmobile

## Key features

- Manage mobile plans
- Purchase add-ons and extras
- Control roaming settings
- View bills and usage
- Access exclusive rewards
- Activate SIM cards
- Manage eSIMs

## Recent user reviews (10 of 119)

All indexed reviews: https://appshunter.io/ios/app/id-mobile-mobile-done-right/id979586092/reviews.md

### 1/5 — Hopeless if you want to change your plan

*2026-08-29, version 6.29.0*

I wanted to upgrade. The idMobile app simply hangs the process. So does the website. 
Thus, the supplier of this app does not appear to bother supporting it.
Something worth recalling if you’re tempted to use Currys.

### 1/5 — Customer service

*2026-08-29, version 6.29.0*

Very poor customer service and management/ response to network issues abroad

### 4/5 — Love it just one thing

*2026-08-28, version 6.29.0*

Absolute peak 500 gb per month + free calling texting 50 quid but on the app it doesn’t send you emails for some reason

### 1/5 — CALLING WHILE IN CANADA

*2026-08-27, version 6.29.0*

We were on holiday in Canada for 3 weeks and unable to make any calls. I was unable to increase my cap limit beyond £25. I was unable to speak to anyone at iD mobile. Every time I tried to make a call I was told I had reached my cap limit, even after depositing funds in my account.  It was lucky I didn’t have an emergency and had to make an emergency call. 
What a terrible service.

### 1/5 — Switching from a sim only to a contract

*2026-08-21, version 6.28.0*

Absolute joke from start to finish wanted to keep my old number realised 3 weeks later that I now had 2 numbers - troubling that I’ve managed to access all my banking accounts accounts on the new phone using the old number - and customer services an absolutely farce and waste of time caused me so much grief - avoid and go elsewhere

### 5/5 — Absolutely love iD Mobile!

*2026-08-21, version 6.28.0*

⭐⭐⭐⭐⭐

Such a genuinely customer-friendly product. The free roaming/data usage in 50 destinations just like at home is amazing, especially if you travel often. Add data rollover, a super easy-to-use app, and straightforward service, and it’s honestly hard to beat.

It feels like iD Mobile has actually designed its product around what customers want — simple, flexible and great value. I looove iD Mobile and would absolutely recommend it! 💚

### 5/5 — Cheap price best company

*2026-08-14, version 6.28.0*

Keep the flow. I love ID mobile. Best  prices and coverage

### 5/5 — Happy can flex up and down each month feel in control

*2026-08-13, version 6.28.0*

Able to flex you and down my needs each month and I’m happy with the control the app gives me

### 1/5 — Rob west

*2026-08-13, version 6.28.0*

Can’t get to use my phone in turkey even after buying 2add ons

### 1/5 — Not able to speak to anyone

*2026-08-12, version 6.28.0*

Absolutely not able to speak to anyone when you have an issue other than having to go into store and even then some of the staff don’t have a clue

## Frequently asked questions about iD Mobile

### What can I do with the iD Mobile app?

The iD Mobile app allows you to manage your mobile plans, change your plan, purchase roaming add-ons, set bill caps, view bills, and activate SIM cards. You can also manage eSIMs and access the latest offers and exclusive iD Perks.

### Is the iD Mobile app free to use?

Yes, the iD Mobile app is free to use for existing iD Mobile customers. There are no charges for downloading or using the app itself.

### Who is the iD Mobile app for?

The iD Mobile app is exclusively for existing customers of the iD Mobile network. It is designed to provide convenient account management and access to customer benefits.

### How often is the iD Mobile app updated?

The app was last updated on May 26, 2026, indicating regular updates to ensure functionality and introduce new features. Users can expect ongoing improvements and support.

### What is the user rating for the iD Mobile app?

The iD Mobile app has a strong user rating of 4.5 stars, based on 15,782 reviews. This suggests a high level of user satisfaction with its features and performance.

### Can I manage my bills with the iD Mobile app?

Yes, you can view your current and upcoming bills directly within the iD Mobile app. You can also download your previous bills from the last 12 months for your records.

### Does the iD Mobile app offer any rewards or discounts?

Yes, the app provides access to exclusive rewards through iD Perks, offering discounts and giveaways monthly. Additionally, the Refer a Friend program offers Currys gift cards for both the referrer and the referred friend.

### What devices is the iD Mobile app compatible with?

The iD Mobile app is suitable for users aged 4 and up, indicating it is designed for a broad audience. It is available for mobile devices and likely supports both iOS and Android platforms.

## Version history (last 5 releases)

### 6.29.0 — 2026-08-24

iD Perks just got easier to use. You'll now find it in your navigation bar, where you can browse top offers from big-name brands right there in the app.

We've also made other small improvements to keep things running smoothly

### 6.28.0 — 2026-08-06

We've made your bill easier to understand, with clearer charge breakdowns and simple explanations if you've gone over your plan. We've also made it quicker to find popular roaming destinations when adding an add-on.

### 6.27.0 — 2026-07-23

Get your replacement SIM
We've improved how you request a replacement SIM in the app. Tell us why you need one and we'll guide you through the right next steps to keep you connected.

### 6.26.0 — 2026-07-02

Call Abroad: 
Stay connected with friends and family with our Call Abroad add-ons. Call over 140 countries from the UK, with one-off or auto-renew options available in the iD Mobile app.

Refer a friend: 
We’ve made referring friends to iD Mobile even easier.
You can now generate and share your unique referral link directly from the iD app.
When your friends join using your link, you could both earn a reward.

### 6.25.0 — 2026-05-26

We've made some behind-the-scenes improvements to keep things running smoothly

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
