# ID Photo-Passport Photo maker — user reviews > 610 indexed App Store user reviews of ID Photo by 苏娟 陈, rated 4.60/5 from 25,395 ratings. - Source: https://appshunter.io/ios/app/id-photo-passport-photo-maker/id1327776333/reviews - App overview in markdown: https://appshunter.io/ios/app/id-photo-passport-photo-maker/id1327776333.md - Rating breakdown: 5★ 21,237 · 4★ 1,961 · 3★ 763 · 2★ 331 · 1★ 1,103 ## What do users think of ID Photo? Overall sentiment: negative **Pros** - ⭐ Great app for ID photos - 👍 Easy to use interface - 🎨 Allows background customization - 💰 Saved money on professional photos **Cons** - 🚫 Subscription/payment issues - 🚫 Unable to cancel subscription - 🚫 Ads disrupt user experience - 🚫 Poor background removal/editing - 🚫 Low photo resolution/quality **Commonly reported bugs** - App gets stuck on ads, unable to exit - Saved photos not accessible/usable - Inconsistent photo sizing/formatting **Most requested features** - Add more photo size options - Improve background removal tool - Provide better instructions/guidance - Allow manual photo editing controls ## Newest reviews (17 of 610) ### 1/5 — Scam *2026-01-26, version 2.1.09* Scam app！！ ### 1/5 — Did not work *2026-01-22, version 2.1.09* This app would not save my photo. I had to “share”the photo with a friend and have them send it back. Deleted the app after 30 minutes. Complete waste of time. ### 1/5 — No digital photos *2026-01-08, version 2.1.09* Does not make digital photos ### 1/5 — Don’t use in US! *2025-12-20, version 2.1.09* The state department will never accept an image from this app! ### 1/5 — 二重支払いになってしまった *2025-12-14* 年間で購入したがあまり使わないと思い、すぐに月に変更したら年間での代金1000円と、月の代金300円両方とも請求され計1300円支払った。サブスクリプションで確認すると年間で支払ったあと2026年の12月までだったのに、1300円払ったのに月に変更したら2026年1月までになってしまった。問い合せたのに、連絡がない。 アプリ自体も背景が上手く切り抜きができないみたいで、自分で調整しないといけなくてめんどくさい。使いにくいため、他のアプリの方がいい。 ### 1/5 — 試用後找不到可取消的地方 *2025-11-20, version 2.1.09* 試用後覺得還好，卻找不到可取消的地方 ### 1/5 — Mất tiền nhưng chất lượng kém. Ghép áo xấu. *2025-11-18, version 2.1.09* Cần update chức năng AI tự ghép trang phục, chỉnh cân ánh sáng mới được nhiều người dùng ### 1/5 — จ่ายเงินแล้ว แต่ยังขึ้นว่าไม่ได้สมัคร *2025-11-17, version 2.1.09* เสียเงินรายปีแต่ยังขึ้นว่าไม่ได้สมัคร หักเงินไปแล้ว ยังต้องนั่งดูโฆษณา งงมากเลย ### 1/5 — ตัดเงิน *2025-11-07, version 2.1.09* กดทดลองใช้ฟรี แล้วกดยกเลิกในวันเดียวกัน ยังมีการจะมาหักเงิน แย่มาก ### 1/5 — Limited options and difficulty accessing cancelling *2025-11-06, version 2.1.09* There are very limited options of countries and cancelling subscription is not straightforward. In fact, there is no place to select cancelling . ### 2/5 — Waste of time *2025-11-03, version 2.1.09* Very limited features. All low res. Not useful for official documents at all. ### 1/5 — Ứng dụng Lừa đảo *2025-10-31, version 2.1.09* Tự động trừ tiền dù không đồng ý mua gói 1 năm. ### 1/5 — Fake free trial *2025-10-13, version 2.1.09* The app clearly stated that it offers a 3-day free trial before any charges are made. However, the moment I clicked on the "Free Trial" option, I was immediately charged for a one-year subscription. This is misleading and feels deceptive. I did not consent to be charged right away, Please cancel the subscription and issue a full refund for the amount charged. ### 1/5 — 差 *2025-10-11, version 2.1.09* 不好用还收钱 ### 1/5 — Horrible *2025-10-10, version 2.1.09* App keeps showing advertisements and it’s useless, don’t waste your time downloading ### 1/5 — There is no 3 day FREE trial *2025-09-24, version 2.1.09* When you click FREE 3 day trial it leads you to subscribe for one year. I failed to notice this and did not read the reviews here before I unknowingly paid $6.99. I ended up not using the picture generated by this app because the pictures came out pretty pixelated. I feel deceived! ### 1/5 — Ridiculous *2025-09-20, version 2.1.09* Keeps jamming because of the yards ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working. Don’t pay for it! *2026-06-07, version 2.1.09* Not working. ### 1/5 — Scam *2026-05-14, version 2.1.09* 3 day trial has no way to cancel until you are charged. No way to unsubscribe before charges hit. ### 1/5 — Very disappointed. *2026-05-12, version 2.1.09* I paid for a full year for it, but the system still shows that I’m not a member and asks me to renew the subscription. This system is really strange and has wasted my money. ### 1/5 — This app is intentionally scanner user in into subscription *2026-05-12, version 2.1.09* When I download the app and it says it has a phrase red trial but when I subscribed it and I find the app as intentionally hiding this option and I was charged the seven dollars in their subscribed for the full year ### 1/5 — Ads and pixels on my face! *2026-05-03, version 2.1.09* Took me five ads to finish my edits, and when I saved it, a side of my face was shown in white pixels. I couldn’t use the picture ### 1/5 — Doesn't work *2026-04-12, version 2.1.09* Wrong dimensions, unacceptable photos ### 1/5 — Leaves a shadow in the background *2026-03-29, version 2.1.09* I purchased the ad free for $14. Once taking the photo, there’s a shadow in the background that is noticeable. You cannot use this for a passport renewal. ### 1/5 — On ne peut même pas voir le résultat *2026-03-17* Dès qu’on a Fini de prendre la photo, il y a toujours la même annonce qui apparaît et on ne peut même pas l’enlever, ça rend l’appli complètement inutile ### 1/5 — Does not work as described *2026-02-11, version 2.1.09* The app does not remove any shadows from the photo and the camera option in app doesn’t work. ### 1/5 — Unusable *2026-01-27, version 2.1.09* Beware the fake reviews. This app is unable to remove the background and leaves an unusable messy blob around your head that would get you rejected immediately. Waste of time ## Most praised reviews (10 highest-rated) ### 5/5 — Tốt *2026-08-04, version 2.1.10* Tôi rất hài lòng ### 5/5 — 와우 *2026-06-27* 자동 결재 된거 왜 환불 안되나요 부탁드립니다 ### 5/5 — This app helps me to save some money *2025-10-27, version 2.1.09* It s never bad to go to the photograph image store to take a photos with you but it apps help me to took a picture in 2x2 thank you More beautiful ID photos ### 5/5 — Cashback *2025-08-15, version 2.1.09* I signed up for the wrong app. Please refund me. Thank you very much. ### 5/5 — シンプルに便利 *2025-07-12* スーツを合成できるのが便利すぎる。 背景除去は取り残しも多いけど、大部分は消してくれるからお絵描きアプリで簡単に処理できてあまり気にならなかった。 とにかくスーツを合成する機能が優秀。違和感なくスーツ写真にできて便利。 ### 5/5 — Great app *2025-06-13, version 2.1.09* Professional app ### 5/5 — Anh thẻ *2025-04-04, version 2.1.09* Đẹp ### 5/5 — Ad orientated App *2025-01-30, version 2.1.09* Used to be hassle free watch Ad close and save photo. But now tons of long uncloseable Ads, wait and wait…. Pointless delete and move on ### 5/5 — good *2025-01-11, version 2.1.09* very easy to used! ### 5/5 — Passport /id maker *2024-12-10, version 2.1.09* App does not work --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*