# I'd Ship That - Print & Mail — user reviews > 20 indexed App Store user reviews of I'd Ship That by XD Software Solutions LLC, rated 4.80/5 from 788 ratings. - Source: https://appshunter.io/ios/app/id-ship-that-print-and-mail/id1543649501/reviews - App overview in markdown: https://appshunter.io/ios/app/id-ship-that-print-and-mail/id1543649501.md - Rating breakdown: 5★ 720 · 4★ 34 · 3★ 14 · 2★ 6 · 1★ 14 ## What do users think of I'd Ship That? Overall sentiment: mixed **Pros** - 🚀 Fast and easy label creation process - 💰 Competitive shipping rates for subscribers - 📱 Ability to print labels from phone and multiple devices - ⭐ Exceptional customer service and support - 💳 Flexible payment options with credit system - 🔄 Quick refund processing for unused labels - 📧 Direct label sharing with customers - 👍 Simple and intuitive user interface - 🎯 Responsive developer who implements feature requests **Cons** - 💸 High pricing compared to competitors like Pirate Ship - 🎨 Purple color scheme causes eye strain - 🔐 Subscription paywall hides features - 🔄 Billing issues and unwanted recurring charges - 📊 Limited free account shipping rates - 🆚 Lacks features offered free by competitors - 💼 Poor business model compared to alternatives **Commonly reported bugs** - Cannot load postage - Address verification not working - App freezes when inputting address - Recurring charges after subscription cancellation - Odd and illegible fonts **Most requested features** - Envelope postage printing capability - Batch postage processing - Customizable follow-up emails to senders - Analytics and reporting features - Dark mode or alternative color schemes ## Newest reviews (1 of 20) ### 2/5 — Strange UI and Poor Business Model *2024-05-07* Lots of love went into creating this app, but it has a strange UI and a poor business model. First, the fonts are odd and not very legible. Second, and most importantly, I don't see the benefits of using this app versus PirateShip or Shippo. Both platforms offer similar features like analytics, deep discounts (even better and bigger than yours), and direct printing from the phone—for free. Plus, they include unlimited batch postage processing and customizable follow-up emails to senders. Your model hides everything behind a very pricey subscription paywall, and the 'free account' shipping rates are too limited. You're essentially charging an 'app tax’ for those who just want an app. For your business to be profitable at scale, I think you'll need to rethink this approach and provide comparable value to users. Right now, you’re only capturing the ignorant by chance, and losing them the same way. **Developer response:** Thank you for the candid review. Your concerns are heard and we'll look to improve the application. Accessibility, pricing, and user experience are a priority. I'd definitely be interested in hearing more about what you'd like to see in the app and how it can provide more value. You can send an email to support@idshipthat.app for a direct line to me. Thank you for your patience and support ## Most critical reviews (10 lowest-rated) ### 1/5 — was good now sucks *2026-02-17* can’t load any postage **Developer response:** Hi Holly! Sorry to hear that you're experiencing an issue with the app. Please reach out to the support team and we'll get you taken care of! ### 1/5 — Not for me *2025-10-08* The purple hurts my eyes. I’ve only used the app and I couldn’t go any further with purchasing labels, my eyes get sensitive looking at the purple screen too long. **Developer response:** Hi Patricia! Thanks for the feedback. We've completely overhauled the screens and would love to know if things are looking better. You can always reach our support team for any questions or concerns ### 1/5 — Not good savings *2024-11-24* Downloaded the app and the savings are substantially less than any other provider I’ve seen. Rollo is substantially better, Ecwid is substantially better, and pirate ship is slightly better. And I’m talking dollars per package here not small amounts. ### 1/5 — 🗑️ *2023-07-06* This app isn’t it. Prices are too high. I ship using Pirate Ship & the prices are nowhere near outrageous like this. If I use this app, I might as well go to the post office in person. Except, it’ll be cheaper there. I don’t Recommend this app. As a person who ships a lot. Update: to response. No thanks! Pirate Ship does me right without having to pay for a subscription! This app is still a big no for me. **Developer response:** Thanks for your feedback! As someone who ships a lot you would definitely benefit from our subscription plan! You'll find cheaper label pricing as well as access to our ever increasing feature set tailored to your needs. If you'd like a direct line to the team, you can email support@idshipthat.app- always happy to take suggestions. Every email gets a response in a timely manner! ### 1/5 — 🗑️ *2023-06-30* This app isn’t it. Prices are too high. I ship using Pirate Ship & the prices are nowhere near outrageous like this. If I use this app, I might as well go to the post office in person. Except, it’ll be cheaper there. I don’t Recommend this app. As a person who ships a lot. ### 1/5 — Not working *2022-09-06* Not verifying my address **Developer response:** Hi, Sorry to hear that you’re experiencing issues. Sometimes internet connectivity issues are the cause of addresses not verifying. Please try force closing and reopening the app. If the issue persists, please contact support@idshipthat.app and I’d be happy to help. ** Update ** We've made a number of improvements to the app so this issue should no longer occur! ### 1/5 — WAY TOO PRICEY *2022-03-24* Shipping pin trades only costs me at max 5$ if i just go to the post office even with tracking and this app tried to charge me 15$ and the other option was for 30$ rather just go to the post office at this point. **Developer response:** Hi! Sorry you seem to be having an issue with the app. It is very unlikely that there would be such a large discrepancy as we do not impose these kinds of markups on our shipping labels (in many cases our rates are lower than the post office). I would assume what is more likely is that you entered pounds instead of ounces for the weight of the package or something of that nature. Please feel free to reach out to support@idshipthat.app and I would happily assist you with this problem. ### 1/5 — All I wanted was a from: To: label. *2022-01-19* I hate this app. All I wanted was a simple label to print and tape to boxes. Instead I got a useless stovepipe app to sell shipping. Delete **Developer response:** ** UPDATE ** You can now create test labels at no charge! Hi, I'm sorry if you were confused by what the purpose of this app is. This is an app that allows you to create and print labels for shipping through the major carriers, hence the name "I'd Ship That". You can buy stamps and shipping labels which is an extremely valuable feature for those who need to mail packages to loved ones or to send products to customers I would be more than willing to talk to you if you reach out directly via support@idshipthat.app if you have suggestions on how to make the app better. ### 1/5 — Very buggy, limited functionality *2021-08-12* The app is very buggy it froze when I was trying to input and address **Developer response:** Sorry you experienced these issues. We were going through a brief server upgrade, but now this problem has been fully resolved ### 2/5 — Pirate ship is cheaper *2025-03-17* Pirate ship is cheaper ## Most praised reviews (9 highest-rated) ### 5/5 — Great service *2025-08-25* Needed a quick solution and this provided it! Easy and fast! **Developer response:** We really appreciate your support and the 5-star rating! It means a lot to our team to know you’re enjoying the app. Thanks for choosing I’d Ship That! ### 5/5 — yes plz ship that *2025-05-25* skeptical at first of course, but very quickly reassured at how easy, cost-effective and yes print from any device easy the process would be. one less problem my company or I have to worry about it’s that simple. yes plz ship that **Developer response:** Thanks so much for the kind words! We're thrilled to hear that I'd Ship That made the process simple and stress-free for you. Making shipping easy, affordable, and accessible from any device is exactly what we’re here for. ### 5/5 — Great for quick shipments, unmatched support team *2025-03-19* I’ve been using this app for several years for shipping small packages. There are so many features that I didn’t know I wanted until I tried out this application. When I started shipping, it was just the occasional package or two. As my needs have increased, I’d ship that has been a trusted partner **Developer response:** Happy to support you and your shipping journey! The support team really appreciates the kind words ### 5/5 — Great for quick shipments, unmatched support team *2024-12-12* I’ve been using this app for several years for shipping small packages. I don’t ship a lot, but when I do, I’m happy that I have this app **Developer response:** Happy to support you and your shipping journey! The support team really appreciates the kind words ### 5/5 — Great Rates and Easy Low Cost Subscription! *2023-12-07* Besides Pirate Ship having low costs for small businesses I recommend this app as well! This app is easy to use! Low rates with the member ship of only 12.99 a month and you get so many back room features from rates as low as 2.99 to 5lb packages only being at most $8.97. As a small business that sells a variety of different products they have never failed me! Need a refund on a unused label? I’ve gotten a full refund everytime with fast communication! Rating 5/5 isn’t enough! I recommend this app to anyone in search of a low cost and reliable shippjng label and tracking app! **Developer response:** Thanks for the great review! Glad we can be a part of your small business! ### 5/5 — Legendary *2023-06-28* Great app, questions always answered so fast it’s actually insane how great the customer service is. Good rates you really won’t find much better. I definitely recommend this app🤟🤟🤟 **Developer response:** Thank you for the amazing review! I'm thrilled that our app's customer service has impressed you with fast responses. Your recommendation means a lot! If you have any further questions or need assistance, please reach out. We're here to help! ### 5/5 — Recommend for businesses *2021-10-15* I like this app. I can print labels wirelessly from my phone. I can also avoid credit card fees by purchasing credits (gold) and paying just one fee upfront then using my credits as needed. If you ship often It makes sense. I like that I can send the labels directly to my customers as well so they can verify the address and have access to the tracking information. Also, the customer service is amazing. They will literally answer your questions or refund you in seconds. I recommend this app to my friends all the time. **Developer response:** Thanks for the review! It's always great to hear feedback like this! ### 5/5 — Charge me *2021-09-29* I’m steady being billed after canceling the subscription that I accidentally purchased the first time. They gave me a refund so I cancel it afterwards and took it off my phone and the charged me again. **Developer response:** Sorry to hear you're having issues; this article from apple may help: https://support.apple.com/en-us/HT202039. If you need additional support, please email support@idshipthat.app. ### 5/5 — Nice app *2021-03-25* Really well made app and it’s the only app I’ve found that lets you print labels from your phone. I love how I can create labels from my phone and either print labels from my phone or from my computer with your website. Thank you for taking my suggestion to add ability to print postage for envelopes! I think I will start using this app for my business which requires printing a lot of postage for envelopes, because every other program I’ve looked into can’t fit my specific needs and is very complicated. This program is very simple and easy to use, and especially with a responsive Developer I’m confident I can figure out any problems I have. Great developer and great app, keep it up!! **Developer response:** Thanks for the review! Constantly looking for ways to improve and suggestions from the community make that possible! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*