# 转转-二手官方验 — 买二手手机手机回收数码图书奢侈品闲置交易官方验机免费上门

> Official inspection service for buying and selling pre-owned items. (iPhone/iPad app by Zhuanzhuan Co.,Ltd..)

- Source: https://appshunter.io/ios/app/id1002355194 (this page in markdown: same URL + `.md`)
- Developer: [Zhuanzhuan Co.,Ltd.](https://appshunter.io/developer/1241159204)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.50/5 from 5,254 App Store ratings · 368 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 310 MB
- Languages: Chinese (Simplified, China)
- Released: 2015-10-13
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/id1002355194/reviews.md

## What is 转转?

真的官方验 买卖二手不一样
大部分人一开始都不放心二手，所以我们选择一物一验

【真的官方验】
转转，二手质检服务的开创者，是腾讯投资的二手交易平台。
转转在全国建有3大质检中心，拥有2000+真人验机团队，可以为大家提供更专业的人工质检。
在转转，每一件官方验商品都会经过我们的严格质检，输出详细的质检报告，让商品各项状况变得透明，保障您所见即所得。

【官方验 放心买】
1. 一物一验，专业质检：官方验商品经过专业工程师进行几十项严格质检，享有正品保障。
2. 官方保障，全程服务：官方服务保障，平台客服为您答疑解惑，全程服务保障，让您买的放心。
3. 7天无理由，售后无忧：平台对官方验商品质量有保证，您在转转购买二手商品可以享受售后服务。转转官方验手机，官方验机，支持7天无理由退货，专业质保服务，顺丰包邮，24小时发货，每一台都靠谱。

【转转回收 省心卖】
转转回收，减少您在个人二手交易中可能面临的风险纠纷。我们为用户提供专业标准的一体化服务，免费上门，专业质检，价格满意秒到账，价格不满意放心退，真正做到省心快卖。
1. 免费上门：顺丰免费上门取件，足不出户卖二手。
2. 24小时必卖：24小时内高价卖出，交易成功秒到账。
3. 不满意放心退：不满意放心退货，交易无忧。

【打包寄卖 超方便】
寄卖是专为“懒人”推出的面向品牌闲置物品的售卖服务，只需一键预约，我们将提供上门取货、专业拍摄、安全存储、物流售后等极致省心的服务。
1. 品牌闲置，打包寄卖：品牌闲置都能卖，多件打包一起卖。
2. 免费取件，专业质检：平台提供官方验质检报告和高清图片，提高可信度和商品价值。
3. 自主定价卖更多：平台大数据辅助你自主定价，官方验卖场海量购买需求。

------------------------------------

我们想努力让你爱上买卖闲置，如果哪里做得不好，请放心地告诉我们吧！
微信公众号：转转

## Key features

- Official quality inspection
- Detailed inspection reports
- Authenticity guarantee
- Free home pickup for selling
- Fast payment for sellers
- 7-day no-reason returns
- Consignment service for brand items

## What do users think of 转转?

Overall sentiment: negative

**Pros**

- 👍 Convenient and easy to use
- 💰 Affordable prices for second-hand items

**Cons**

- 🤥 Deceptive practices by sellers
- 🤖 Poor customer service and lack of support
- 🤑 Overpriced items and unfair pricing policies
- 🔒 Restrictive account verification requirements
- 🐛 Buggy app with frequent crashes and glitches

**Commonly reported bugs**

- App crashes during navigation
- Unable to complete transactions due to system errors
- Inconsistent search and filtering functionality

**Most requested features**

- Allow international users to register and use the app
- Implement better fraud detection and seller verification
- Improve app performance and stability
- Provide more transparent and fair pricing guidelines

## Recent user reviews (10 of 368)

All indexed reviews: https://appshunter.io/ios/app/id1002355194/reviews.md

### 1/5 — 服务感受堪比捡了一坨屎

*2026-08-18, version 12.15.0*

转转回收为了压价移花接木质检报告，涉嫌消费诈骗。已提交北京12345及12315处理中。

### 1/5 — 拆线

*2026-07-26, version 12.13.1*

拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线拆线

### 1/5 — 特别垃圾

*2026-07-02, version 12.11.6*

在转转上买了几部二手机，全是泡过水的，售后服务特别差，还一直要好评

### 2/5 — Intentionally break the phone for lower recycle price

*2026-07-01, version 12.11.6*

As title

### 1/5 — 平台内的所谓售后服务是骗人的

*2026-06-28, version 12.11.0*

5千6百多买的一个相机，快门按钮有失灵情况，平台检测时应该就是随便找了个不会用的人故意绕开问题，最后说没问题不维修。才买没几个月的相机，对方甚至提出4千5回收方案，真厉害呀

### 1/5 — 不停當機

*2026-06-11, version 12.10.0*

喺香港基本上用唔到

### 1/5 — 垃圾平台

*2026-06-06, version 12.9.10*

坑人以旧换新先付全款

### 1/5 — 客服难找

*2026-05-27, version 12.9.0*

转转的客服总是找不到人 总是排队 排了很久还是排队 前面就是一个人也排不到我

### 1/5 — 验机根本就是假的

*2026-05-24, version 12.8.5*

当时买了台iPhone15Pro Max 说的只换过屏幕外玻璃 结果一验就发现 换的高仿屏幕 还搬了IC芯片 知道炸啊 转转

### 4/5 — 买的时候贵 卖的时候给的少🙂

*2026-05-18, version 12.8.5*

拉完了这个软件

## Frequently asked questions about 转转

### What does this app do?

This app is a platform for buying and selling pre-owned items, with a strong emphasis on official quality inspections. It aims to build trust by providing detailed inspection reports for each item, ensuring buyers know exactly what they are getting and sellers have a reliable way to offload their used goods.

### How does the official inspection work?

The app has established quality inspection centers and a large team of inspectors who conduct rigorous checks on pre-owned items. Each 'official inspection' item undergoes dozens of checks, and a detailed report is generated to make the item's condition transparent. This process guarantees authenticity and provides buyers with peace of mind.

### What are the benefits of selling through this app?

Selling through the app's 'Zhuan Zhuan Recycling' service reduces risks associated with personal transactions. It offers free home pickup via SF Express, professional quality inspection, and fast payments upon price satisfaction. If you're not satisfied with the price, you can simply return the item without worry.

### Does the app offer returns or warranties?

Yes, for 'official inspection' items, the platform guarantees quality and offers a 7-day no-reason return policy. This ensures that buyers can purchase pre-owned items with confidence, knowing they have after-sales support and warranty services.

### Is this app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting a free monetization model for users.

## Version history (last 5 releases)

### 12.15.0 — 2026-08-17

1. 改善了用户的使用体验～
2. 优化了应用的使用性能～

### 12.14.5 — 2026-08-11

1. 改善了用户的使用体验～
2. 优化了应用的使用性能～

### 12.14.0 — 2026-08-08

1. 改善了用户的使用体验～
2. 优化了应用的使用性能～

### 12.13.1 — 2026-07-22

1. 改善了用户的使用体验～
2. 优化了应用的使用性能～

### 12.13.0 — 2026-07-20

1. 改善了用户的使用体验～
2. 优化了应用的使用性能～

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## More apps by Zhuanzhuan Co.,Ltd.

- [采货侠-二手手机货源批发采购平台](https://appshunter.io/ios/app/id1491125379)
- [验机侠助手](https://appshunter.io/ios/app/id6448904993)
- [转转通](https://appshunter.io/ios/app/id6480510258)
- [侠客汇](https://appshunter.io/ios/app/id6504274896)
- [奢竞界](https://appshunter.io/ios/app/id6739559748)

All apps by Zhuanzhuan Co.,Ltd.: https://appshunter.io/developer/1241159204

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*