# 美洽客服

> 美洽客服 (iPhone/iPad app by MeChat Co., Ltd..)

- Source: https://appshunter.io/ios/app/id1050591118 (this page in markdown: same URL + `.md`)
- Developer: [MeChat Co., Ltd.](https://appshunter.io/developer/928833110)
- Category: Business, Productivity
- Price: Free
- Rating: 4.10/5 from 12 App Store ratings
- Age rating: 4+
- Requires: iOS 13.0 · 34 MB
- Languages: American English
- Released: 2015-11-03
- Data updated: 2026-06-04
- User reviews in markdown: https://appshunter.io/ios/app/id1050591118/reviews.md

## What is 美洽客服?

美洽在线客服是一款在线客服产品，提供一站式客户互动SaaS服务；目前美洽拥有在线客服、呼叫中心、客服机器人、工单系统和营销机器人、营销触达等产品，致力于帮助企业与客户的在线沟通互动场景效率提升，并提供一体化服务营销解决方案；目前美洽服务企业用户已超过30万家，覆盖互联网软件、教育培训、医疗、电子商务、金融、生活服务和房地产等行业领域。

*亮点功能*

【在线客服】统一集成全网营销渠道，快速触达并留住潜在客户，让付费转化自动成交

【客服机器人】全天候服务支持，高效辅助人工，智能学习知识库，成就极致舒畅的对话体验

【工单系统】全渠道接入，灵活智能的工单分配，便捷的工单流转处理，帮助你更快更高效解决客户问题

【营销机器人】通过个性化营销方案吸引潜在客户，快速转化有效线索，持续优化你的营销策略，推动业务实现持续增长

【呼叫中心】丰富的线路接入，智能灵活的配置，稳定的通话体验，只为你更好地服务客户

【营销触达】微信、电话、短信、邮件等 多种营销方式，用更精准的方式触达客户



访问https://meiqia.com 了解更多


## Version history (last 5 releases)

### 4.4.5 — 2026-03-10

新增 支持处理机器人接待
修复 已知问题

### 4.4.4 — 2026-01-28

修复 已知问题

### 4.4.3 — 2026-01-23

修复 已知问题

### 4.4.2 — 2025-09-11

修复 已知问题

### v4.4.1 — 2025-07-16

修复 已知问题

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## More apps by MeChat Co., Ltd.

- [美洽](https://appshunter.io/ios/app/id6742277244)

All apps by MeChat Co., Ltd.: https://appshunter.io/developer/928833110

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*