# 消费保-消费投诉与法律服务平台 — 一站式解决投诉纠纷,让维权更高效

> Consumer dispute resolution platform for online purchases and services. (iPhone/iPad app by 深圳市消费宝网络科技有限公司.)

- Source: https://appshunter.io/ios/app/id1052051394 (this page in markdown: same URL + `.md`)
- Developer: [深圳市消费宝网络科技有限公司](https://appshunter.io/developer/1063961223)
- Category: Lifestyle
- Price: Free
- Rating: 3.90/5 from 15 App Store ratings · 4 written reviews indexed
- Age rating: 9+
- Requires: iOS 13.0 · 69 MB
- Languages: Chinese (Simplified, China)
- Released: 2015-11-17
- Data updated: 2026-08-31
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/id1052051394/reviews.md

## What is 消费保?

消费保-消费投诉与法律服务平台，专注网购、外卖及教育培训、医美、金融等消费纠纷。帮你快速发起投诉、对接商家协商、跟进处理进度。

1. 发布投诉简单高效：仅需 1 分钟填写，快速提交维权诉求。

2. 集体专项维权：群体性投诉配备专项小组，专人全程跟进，抱团维权不用反复沟通，提升维权成功率。

3. 大额法律服务：遇到大额、复杂扯皮纠纷，支持专业律师调解介入，借助法律力量帮用户争取合理权益。

4. 海量企业入驻：平台汇集 60000 + 品牌商家，直连商家官方对接渠道，减少沟通中转，加快你的投诉响应与处理进度。

5. 普法反诈小课堂：免费学习消费维权、反诈避坑知识，识别消费套路。

## Key features

- File complaints in 1 minute
- Specialized teams for group complaints
- Professional lawyer mediation for large disputes
- Direct connection to 60,000+ brands
- Consumer rights and anti-fraud education

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/id1052051394/reviews.md

### 1/5 — 用户无法在案件下留言，联合举报都没法实现

*2026-05-01*

用户无法在案件下留言，联合举报都没法实现

### 5/5 — 高效處理

*2025-10-08, version 9.6.70*

相當高效處理了商家拒絕退款的問題！

### 5/5 — 非常负责，处理快速

*2022-07-07*

信得过的消费投诉平台app

### 5/5 — 感谢

*2017-06-29, version 3.3.12*

感谢你们为大家的付出 谢谢

## Frequently asked questions about 消费保

### What types of disputes does 消费保 handle?

消费保 focuses on consumer disputes related to online shopping, food delivery, education and training, medical aesthetics, and financial services. It aims to help users resolve issues efficiently through direct communication with merchants and legal intervention when necessary.

### How quickly can I file a complaint with 消费保?

Filing a complaint is designed to be simple and efficient, taking only about 1 minute to complete the necessary information. This allows users to quickly submit their维权 (rights protection) requests.

### What is 'collective special rights protection' on 消费保?

This feature is for group complaints where a specialized team is assigned to follow the case from start to finish. This approach aims to increase the success rate of rights protection by consolidating efforts and avoiding repetitive communication.

### Does 消费保 offer legal services?

Yes, for large-value or complex disputes, 消费保 supports the intervention of professional lawyers for mediation. This leverages legal expertise to help users secure their legitimate rights.

### How many businesses are listed on 消费保?

The platform has integrated over 60,000 brands and merchants, providing direct official channels for communication. This is intended to reduce communication intermediaries and speed up complaint responses and processing.

### Does 消费保 have ads?

Yes, 消费保 contains advertisements. Users may encounter advertisements within the platform as part of its operational model.

### What is the 'Public Law Anti-Fraud Mini-Class'?

This is a free educational resource within 消费保 where users can learn about consumer rights protection and anti-fraud knowledge. It helps users identify common consumer traps and avoid scams.

### What is the user rating for 消费保?

消费保 has a rating of 3.9 stars from 15 ratings. This indicates a generally positive but mixed user reception.

## Version history (last 5 releases)

### 9.6.107 — 2026-08-21

新功能版本介绍：
1、投诉流程大简化，1 分钟快速发投诉，推动纠纷高效处理
2、集体投诉专属小组全程跟进，抱团维权更省心
3、大额纠纷支持律师调解，法律助力争取应有权益
4、6 万 + 品牌直连平台，缩短投诉对接周期
5、普法反诈小课堂上线，学会避开消费陷阱
6、体验优化，修复问题，使用更流畅

### 9.6.106 — 2026-08-11

我们进行了一些小更新，多项细节优化，希望为你提供更好的使用体验。

### 9.6.105 — 2026-08-06

我们进行了一些小更新，多项细节优化，希望为你提供更好的使用体验。

### 9.6.103 — 2026-07-21

我们进行了一些小更新，多项细节优化，希望为你提供更好的使用体验。

### 9.6.102 — 2026-07-07

我们进行了一些小更新，多项细节优化，希望为你提供更好的使用体验。

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## More apps by 深圳市消费宝网络科技有限公司

- [消费保师傅](https://appshunter.io/ios/app/id6444210770)

All apps by 深圳市消费宝网络科技有限公司: https://appshunter.io/developer/1063961223

## Related topics

[12315](https://appshunter.io/ios/topics/12315)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*