# ثقة

> ثقة (iPhone/iPad app by Daman.)

- Source: https://appshunter.io/ios/app/id1082633795 (this page in markdown: same URL + `.md`)
- Developer: [Daman](https://appshunter.io/developer/645829740)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.20/5 from 300 App Store ratings · 29 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 48 MB
- Languages: American English
- Released: 2016-02-29
- Data updated: 2026-08-19
- User reviews in markdown: https://appshunter.io/ios/app/id1082633795/reviews.md

## What is ثقة?

نسخة تطبيق الهواتف المحمولة الرسمية لبرنامج  ثقة بإدارة الشركة الوطنية للضمان الصحي. 
 نقدم لكم تطبيق ثقة كحل مبتكر يتيح لكم مجموعة من الخدمات والميزات التي صممت بعناية لتسهل لكم القيام بالتالي:
استعراض بطاقة التأمين الرقمية الخاصة بكم وبعائلتكم والتي تشتمل على معلومات مفصلة عن التغطية التأمينية الخاصة بكم
البحث في شبكة مزودي الخدمات الصحية المخصصة لبطاقتك واستعراض عناوين ومعلومات الاتصال الخاصة بهم
الاطلاع على مطالباتكم الطبية التي تم تقديمها من قبل مزودي الخدمات الصحية سابقا
تقديم المطالبات الطبية الخاصة بتعويض مبالغ تم دفعها من قلبكم
الاتصال بخدمات مركز أبو ظبي للتطبيب عن بعد
الاتصال مباشرة بالجهات التي تهمكم كمركز خدمة عملاء ثقة من داخل دولة الامارات العربية المتحدة، أو مركز خدمة عملاء ثقة من خارج دولة الامارات العربية المتحدة، أو مركز خدمة المساعدة الدولية في حالات الطوارئ 
يمكنكم تسجيل الدخول إلى التطبيق باستخدام حساب ثقة الخاص بكم أو الاشتراك للحصول على حساب جديد لتسجيل الدخول.
لإرسال ملاحظاتكم أو مقترحاتكم أو عند مواجهتكم لأي مشاكل تقنية متعلقة بالتطبيق يرجى الاتصال على:
800480000
أو مراسلتنا على:
customerinfo@damanhealth.ae

## What do users think of ثقة?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 👍 Comprehensive online services
- 👍 Saves time
- 👍 Excellent service
- 👍 Very helpful application
- 👍 Love it

**Cons**

- 👎 Complex program
- 🐛 Not working
- 🐛 Worst experience ever
- 🐛 Very bad application
- 🐛 Wasted my data
- 🐛 Can't do anything
- 🐛 App update failure
- 🐛 App keeps crashing
- 🐛 Login issues
- 👎 Limited app
- 👎 No English version
- 🐛 Problems with login
- 👎 Confusing interface
- 👎 No Arabic support
- 👎 Need English language
- 👎 Password doesn't meet security requirements
- 👎 Difficult registration
- 👎 Terms and conditions only in English
- 👎 Password entry problem
- 👎 App not launching

**Commonly reported bugs**

- App is not working
- Trying to add family to insurance for 2 months
- Worst customer service
- No one joined or tried to help in virtual sessions
- App gives error for 3 months
- Downloaded app 3 times
- Old app was better, new one shows nothing
- App does not work, tried multiple times
- Cannot login no matter what
- App is limited and needs more improvements
- App has problems with login
- Confusing initial menu (not English or Arabic)
- Initial menu has vague words and symbols
- App keeps crashing with new update
- Cannot log in due to not understanding prompts
- Password does not meet security requirements
- App not launching
- Difficulty registering despite correct data

**Most requested features**

- Support for English language
- Provide user guidance for new users
- Provide technical support
- Improve app flexibility for registration
- Translate terms and conditions to Arabic
- More languages, especially English
- Update the app

## Recent user reviews (10 of 29)

All indexed reviews: https://appshunter.io/ios/app/id1082633795/reviews.md

### 5/5 — تجديد

*2025-09-15, version 10.7*

ممتاز وسهل الاستخدام

### 5/5 — Excellent Service

*2025-07-15, version 10.7*

The experience of Thiqa App is easy to use and comprehensive services available online. It really saves time and provide excellent service!

### 1/5 — برنامج معقد

*2024-02-06, version 5.20*

كل سنه نواجه مشاكل في تجديد البطايق

### 1/5 — Not working

*2022-03-31, version 5.8.1*

The thiqa app is not working as of today

### 5/5 — كلباء

*2021-11-14, version 5.7.7*

تطبيق ممتاز

### 1/5 — Worst experience ever

*2021-03-28, version 5.4.1*

I’ve been trying to add my family to my insurance for the last 2 months, and Thiqa has the worst customer service ever. Visited the branch and booked two virtual sessions, but no one joined or tried to help.

### 1/5 — Very bad

*2021-03-07, version 5.4.1*

Very bad application, west my data for nothing 
Can’t do anything from 3 months just give me error 
I download it 3 times

### 1/5 — App update

*2020-07-06, version 5.2.1*

Actually, the old was much better it used to show details, approvals including dates and all. The new one is a total failure and it obviously shows nothing

### 1/5 — التطبيق لا يعمل

*2020-05-22, version 5.1.0*

التطبيق لا يعمل حاولت عدة مرات

### 1/5 — Customer satisfaction (zero)

*2020-02-05, version 4.8.0*

Greetings,

The worst app ever 

Thank you

## Version history (last 5 releases)

### 12.2 — 2026-07-07

Minor Fix

### 12.1 — 2026-06-09

Minor Enhancement

### 12.0 — 2026-05-04

Enhancements

### 11.9 — 2026-04-24

bug Fixes

### 11.7 — 2026-02-24

Bug Fix

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## More apps by Daman

- [Daman Health](https://appshunter.io/ios/app/daman-health/id645829737)
- [Daman Life Plus](https://appshunter.io/ios/app/daman-life-plus/id1592056344)

All apps by Daman: https://appshunter.io/developer/645829740

## Related topics

[daman insurance](https://appshunter.io/ios/topics/daman-insurance) · [daman health](https://appshunter.io/ios/topics/daman-health) · [daman mobile](https://appshunter.io/ios/topics/daman-mobile) · [seha uae](https://appshunter.io/ios/topics/seha-uae)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*