# ΑΒ — user reviews > 65 indexed App Store user reviews of ΑΒ by AB Vassilopoulos, rated 4.50/5 from 237 ratings. - Source: https://appshunter.io/ios/app/id1107565968/reviews - App overview in markdown: https://appshunter.io/ios/app/id1107565968.md - Rating breakdown: 5★ 175 · 4★ 33 · 3★ 12 · 2★ 8 · 1★ 9 ## What do users think of ΑΒ? Overall sentiment: negative **Pros** - 👍 User-friendly app - 🚀 Convenient and fast ordering - 👍 Well-developed app - 👍 Great resource for online grocery shopping - 👍 Excellent products, great service - 👍 Really fast and easy to order online **Cons** - 🐛 Primitive filters and search - 🐛 Stock and delivery slots change fast - 🐛 Awful search functionality - 🐛 Difficult to find products - 🐛 Glitches while searching - 🐛 Slow to navigate - 🐛 Irrelevant alternatives - 🐛 Dropdown list not good - 🐛 Lost slot while ordering - 🐛 Delays in correspondence - 🐛 App logged off, cannot login - 🐛 Wrong and missing products - 🐛 Registration requires Greek phone number - 🐛 Cannot register without Greek number - 🐛 Won't accept non-Greek phone number - 🐛 No language selection works - 🐛 Lists have stopped loading - 🐛 No back button on create account page - 🐛 Missing items not notified - 🐛 Card payment doesn't work online - 🐛 AB card removed from Apple Wallet - 🐛 Forgot password not working - 🐛 Credit card payments don't work - 🐛 Online payments crash - 🐛 Slow to view products - 🐛 Frustrating payment process - 🐛 Awful service, missed deliveries - 🐛 AB Pass not scannable from Apple Wallet - 🐛 App is slow - 🐛 Cannot submit complaints - 🐛 Menus are off - 🐛 Extremely low quality app - 🐛 Cannot process online card payment - 🐛 Problems processing payment - 🐛 Online card payment impossible - 🐛 Slow and non-intuitive navigation - 🐛 Too many clicks for favorites - 🐛 Missing products from online store - 🐛 Popular products out of stock - 🐛 Adding card to wallet impossible - 🐛 Cannot add AB Plus card to Apple Wallet - 🐛 Search tool needs development - 🐛 Poor browsing - 🐛 Search engine poor - 🐛 App has many bugs and malfunctions - 🐛 App is not working - 🐛 Shockingly expensive products - 🐛 Password reset malfunction - 🐛 Lacks basic eshop functionality - 🐛 Cannot read product descriptions - 🐛 Cannot see product pictures - 🐛 Doesn't let you log in - 🐛 Unreliable, unknown errors, cannot checkout **Commonly reported bugs** - Products shown as available but are not - Stock and delivery slots change very fast - Search does not show all available products - Filters are very primitive - Search is not working properly - Serious glitches while searching products - Bug in the application: checkout redirects to product page - App is too slow - Difficult to navigate between lists - Alternatives are irrelevant - Dropdown list for search is not good - Lost the slot as I was placing the order - Huge delays in corresponding when changing a page - App updated, logged off, does not allow login back - Wrong orders, wrong and missing products - Registration requires Greek phone number only - Cannot register if you don’t have a Greek mobile phone number - Won’t accept non-Greek phone number - Language selection (English) does not work - Lists have stopped loading - No back button on create account page - Missing items are not notified, just brought less - Card payment doesn’t work online - Latest version removed ability to add AB card on Apple Wallet - Option to add loyalty card on Apple wallet was removed - Forgot password reset does not work - Credit card payments don’t work with Alpha Bank - Online payment crashes the app - Slow to view products - Impossible to pay under a minute - Frustrating to keep trying to pay online - AB Pass cannot be scanned from Apple Wallet - Menus are off - App runs with turtle speed - Cannot process online card payment - Application has huge problems processing payment - Ability for online card payment is impossible - Navigation through menus is slow and not intuitive - Product images are too small - Many product pages do not contain product description - Product hierarchies are not consistent - Management of favorite section is slow - Popular products are out of stock - Adding card to wallet gives error - Cannot add AB Plus card to Apple Wallet, says offline - Cannot add AB card to wallet, error message - Product search needs a lot of development - Poor browsing - Payment fails when done via credit card multiple times - Search engine is poor - App has many bugs and malfunctions - App is not working - Password reset malfunction - Cannot handle connection to site's products - For most products, cannot read description - Cannot see pictures for some products - Doesn’t let you log in - Unknown errors, cannot checkout **Most requested features** - Option to tip the driver online - Add AB Plus card to wallet app - Add AB card to iPhone wallet - Add AB card to Apple Wallet - Add AB loyalty card to Apple Wallet - Add AB Pass to Apple Wallet - Fix AB Pass scanning from Apple Wallet - Include ALL bio products in one category - Make all bio/vegan products available online - Improve product search functionality - Add option to tip delivery man - Fix product search - Add missing product descriptions - Add missing product pictures - Improve navigation through menus - Improve product hierarchy - Add missing products to online store - Improve management of favorite section - Invest in app speed and customer experience - Add tipping option when paying with credit card - Make discounts easier to see - Show price per unit - Add all bio products together in one bio/vegan category - Include all products found in physical store online - Fix adding AB card to wallet error - Fix adding AB Plus card to Apple Wallet error - Fix password reset function - Fix forgot password functionality - Add more eshop functionality - Allow users to read product descriptions - Allow users to see product pictures - Improve checkout process - Allow users to submit complaints easily ## Newest reviews (16 of 65) ### 3/5 — Τα προιοντα που φαίνονται θα πρέπει να είναι τα διαθέσιμα *2026-01-19, version 202601.0.1396* Εύκολος τρόπος παραγγελίας αλλα είναι απαράδεκτο να μην μπορούν να στείλουν τα προιοντα οπωροπωλείου και να βγάζει στο τέλος οτι δεν υπάρχουν. ### 3/5 — Lack of main features *2025-07-21, version 202507.0.1354* While the app is good the filters are very primitive and the search many times doesn’t show all the available products! Many times the stock of the products and the delivery slots change very fast, one time almost all the fruits and vegetables I had in my basket went out of stock in a couple of minutes! ### 2/5 — Awful Search *2025-06-05, version 202505.0.1336* Very difficult to find products! Search is not working properly ### 3/5 — Glitches *2025-02-08, version 202501.0.1270* Serious Glitches while searching products. Could be much more intuitive. ### 3/5 — Bug in the app *2025-02-07, version 202501.0.1270* There is a bug in the application. When I tried to check out, the application was bringing me back to a page of a product I ordered. I had to exit the application and return to my card in order to be able to check out. ### 2/5 — ABC *2025-01-27, version 202501.0.1270* It is to slow, difficult to navigate between my list and add another time, alternatives are irrelevant and when you search an item the drop down list is not good ### 3/5 — slot *2025-01-26, version 202501.0.1270* Lost the slot as I was placing the order ### 3/5 — Delayed correspondence *2025-01-26, version 202501.0.1270* With the new interface there are huge delays in corresponding when changing a page especially in the shopping list created. ### 2/5 — Only Greek mobile phones *2024-01-24, version 2.41.0* Cannot register if you don’t have a Greek mobile phone number ### 2/5 — Won’t accept phone number *2023-11-08* When I loaded the app it opens in English but it will not accept my phone number. It only allows Greek numbers and I cannot skip this step. I tried entering random numbers but that didn't work either. ### 2/5 — No language selection *2023-07-22, version 2.36.1* There is an option to select English as the default language, but it does not work. All is in Greek, which I don’t speak. Why would a language option even be offered if it doesn’t work? ### 2/5 — AB card on Apple Wallet *2022-10-23, version 2.28.0* The latest version removed the ability to add the AB card on Apple Wallet. ### 4/5 — Apple wallet feature should be added *2022-10-22, version 2.28.0* With the last AB Plus updates, the option to add the loyalty card on Apple wallet was removed. ### 2/5 — Credit card payments don’t work *2022-08-19, version 2.26.0* Credit card payments don’t work with alpha bank credit cards. Tried at least 5 times every time I place an order during the last 2 years almost and it never works. You have to go to the website from a desktop to complete the payment. It is a shame because otherwise the app is good. ### 2/5 — Online payments crashes *2022-03-29, version 2.22.1* The app failed repeatedly to complete the transaction of online payment several times! I tried with two cards, finally I had to finalize the online payment through my computer… What’s the use of the app then? ### 2/5 — Very frustrating app *2022-02-02, version 2.21.0* It is impossible to pay say under a minute. It’s really frustrating to keep trying to pay online and end up paying at the door ## Most critical reviews (10 lowest-rated) ### 1/5 — Ab app updated no login *2025-01-19, version 202501.0.1270* The ab app updated logged off the account, does not allow login back. ### 1/5 — Ridiculous *2024-05-29, version 2.45.0* The application is ridiculous and full of bugs. You always send the wrong orders: wrong and always missing products. You never go wrong by adding something. It's not a casuality. Never again your customer ### 1/5 — Registration should not require Greek phone number *2024-05-18, version 2.44.1* I’ve tried to register multiple times but there’s 2 verification steps for some reason. First via email, second via phone but the app only accepts Greek phone numbers. Shouldn’t require users to use a phone for text verification, but if you are then be sure any phone number can be used. ### 1/5 — Won’t accept phone number *2023-11-13, version 2.40.0* When I loaded the app it opens in English but it will not accept my phone number. It only allows Greek numbers and I cannot skip this step. I tried entering random numbers but that didn't work either. I already gave my email address; you don’t need my phone number also. ### 1/5 — Customer suspected as a thief *2023-09-30, version 2.39.0* Are there any cameras at your store because I was suspected by the guy at the meat section as a thief because I go to AB twice a day to shop. I have a serious health problem and I cannot carry a lot of groceries, at the same time. So, I go twice a day to get more items, so I can carry them little by little. I don’t have a car right now. So, being that he seems twice a day at the store, he thinks I go there to steal. I don’t need to steal. I’m a senior citizen with a very good income. I’ve worked over 40 years in the USA and have enough money for all my needs. I feel I have been very disrespected at your store. ### 1/5 — Important oversight for iOS *2023-01-18, version 2.30.0* There is no back button on the create account page, (where you put your name, surname, number and date of birth) If for any reason you need to go back, (such as finding out you already have an account registered with that phone, like my case) restarting the app brings you back to that page, making it impossible. ### 1/5 — Member card *2022-12-16, version 2.30.0* Please I want to be able to save my card to the iPhone wallet ### 1/5 — Not good at all *2022-11-12, version 2.29.1* They don’t notify you if an item is missing they just bring you less. Card payment doesn’t work online. ### 1/5 — Forgot password *2022-10-07, version 2.28.0* Reminder for password do not work at all ### 1/5 — worst app experience *2022-03-04, version 2.22.0* When you log in and you try to view products always is slow and never at least on my phone works - fix it people ## Most praised reviews (10 highest-rated) ### 5/5 — Convenient and fast *2025-03-22, version 202503.0.1306* We’ve used the home delivery service multiple times and were surprisingly satisfied. The app is updated regularly and is quite user friendly ### 5/5 — Excellent service and products. *2021-04-23* Thanks so much ### 5/5 — AB card to Wallet *2020-12-13, version 2.9.1* Adding the card to wallet is impossible, always getting the same error “oops you are offline but the card is thill here ... “ fix it !! ### 5/5 — Convenient and constantly improving *2020-12-03, version 2.8.0* Great resource for online grocery shopping ### 5/5 — Missing items *2020-12-01, version 2.8.0* Not all items available in a physical shop are available online ### 5/5 — Excellent *2020-11-23, version 2.8.0* So many choices, excellent products, great service! ### 5/5 — Really good *2020-03-21, version 2.3.0* It’s really fast and easy to do your order online. ### 4/5 — Nice but *2025-03-14, version 202503.0.1306* The app is nice and convenient but there is no option to tip the driver online. ### 4/5 — Well developed app *2024-12-20, version 202411.0.1257* However I think that the AB plus card should be available to add in the wallet app. Competition already has this feature. ### 4/5 — Lists are not loading *2023-06-30, version 2.36.1* Lists have stopped loading in the app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*