# 蚂蜂窝商家-旅游攻略订单运营管理助手 — 在线酒店机票商家办公App

> Mobile business management for Mafengwo travel merchants. (iPhone/iPad app by 马蜂窝旅游网.)

- Source: https://appshunter.io/ios/app/id1373191005 (this page in markdown: same URL + `.md`)
- Developer: [马蜂窝旅游网](https://appshunter.io/developer/406596435)
- Category: Business
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings · 21 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 56 MB
- Languages: Chinese (Simplified, China)
- Released: 2018-07-05
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/id1373191005/reviews.md

## What is 蚂蜂窝商家?

“马蜂窝商家APP”是马蜂窝官方为旅行商城店铺商家开发的一款移动办公软件。适用于所有成功入驻的马蜂窝平台商家。APP向商家开放店铺关键数据，以及订单交易、产品管理、点评问答管理等常用操作；提供店铺商家与客人聊天的IM工具；支持产品、交易、评论、问答等系统消息的推送与订阅。当前仅支持“已入驻”的商家登录使用，新商家请移步马蜂窝PC网页版页面底部进入“旅行商城全球商家入驻”，网址：http://www.mafengwo.cn/sales/alliance.php，按照提示完成入驻。
版本说明：
【数据看板】随时随地看店铺实时数据，时刻心中有数。
【系统消息】产品、交易、评论、问答消息及时提醒，消息不再错过。
【产品管理】下线产品，查看产品详情。
【订单管理】查看订单状态及详情。
【点评管理】查看点评详情，及时处理差评。
【问答管理】管理产品问答。
【IM消息管理】及时、方便查阅/接收/回复用户咨询

## Key features

- Real-time store data dashboard
- Order and transaction management
- Product listing and management
- Customer chat and inquiry handling
- System message notifications

## Recent user reviews (10 of 21)

All indexed reviews: https://appshunter.io/ios/app/id1373191005/reviews.md

### 5/5 — 苹果15 ios18.2系统，打不开

*2025-01-05*

进去一直显示蓝屏，请尽快修复下，非常影响接待

### 1/5 — 不兼容

*2024-12-03*

ios18经常打不开 经常卡死 消息也不弹

### 1/5 — 马蜂窝打不开了

*2024-11-28*

更新了系统，马蜂窝打不开了哦

### 1/5 — 不兼容

*2024-11-28*

苹果16打不开app

### 1/5 — 根本不工作

*2020-09-01*

三次手机验证码验证都失败，秒删

### 1/5 — 讽刺啊你

*2020-07-09*

消息滞后，垃圾

### 1/5 — 怎么解决没有未读消息确显示有未读消息的bug

*2019-10-15*

总显示有未读消息确找不到，卸载也没有用

### 1/5 — 垃圾

*2019-09-18*

垃圾，负责人也是垃圾，爱理不理

### 1/5 — 不好用

*2019-08-21*

手机版本根本不弹信息出来 希望能修正一下 这样很影响工作的

### 1/5 — 难用！！！

*2019-07-23*

明明没有未读消息！一直显示有未读消息的红色角标！！！逼死强迫症

## Frequently asked questions about 蚂蜂窝商家

### What is the primary function of Mafengwo Merchant?

Mafengwo Merchant is a mobile office application developed by Mafengwo for travel merchants. It allows them to manage their stores, view key data, handle orders, manage products, and communicate with customers directly from their mobile devices.

### Who can use the Mafengwo Merchant app?

The app is exclusively for merchants who have already successfully registered and are operating on the Mafengwo platform. New merchants are directed to the PC web version for the onboarding process.

### What kind of data can merchants access through the app?

Merchants can access real-time store data through a dedicated dashboard. This includes insights into their business performance, allowing them to stay informed about their store's status at any time.

### How does Mafengwo Merchant help with customer interaction?

The app includes an IM (Instant Messaging) tool that facilitates direct communication between merchants and their customers. This allows for timely responses to inquiries and consultations.

### What types of system messages does the app provide notifications for?

The app provides timely notifications and subscription options for system messages related to products, transactions, customer reviews, and questions. This ensures merchants do not miss important updates.

### Can merchants manage their product listings using the app?

Yes, merchants can manage their product listings through the app. This includes the ability to take products offline and view detailed product information.

### What is the update frequency for Mafengwo Merchant?

The latest version of Mafengwo Merchant is 2.4.4, last updated on January 7, 2026. While specific update frequency isn't detailed, the app has seen regular version updates.

### Does Mafengwo Merchant have ads?

Based on the provided data, Mafengwo Merchant does not contain advertisements. The app is listed as free with no indication of ad support.

## Version history (last 5 releases)

### 2.4.4 — 2026-01-07

Bug fixes and performance improvements.

### 2.4.3 — 2025-02-11

Bug fixes and performance improvements.

### 2.4.2 — 2025-01-17

Bug fixes and performance improvements.

### 2.4.1 — 2025-01-13

Bug fixes and performance improvements

### 2.4.0 — 2019-11-21

1. 优化推送功能
2. 修复已知问题

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## More apps by 马蜂窝旅游网

- [马蜂窝-全球旅游攻略,旅行度假酒店预订](https://appshunter.io/ios/app/id406596432)
- [AI旅行助手](https://appshunter.io/ios/app/ai/id6475564740)

All apps by 马蜂窝旅游网: https://appshunter.io/developer/406596435

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*