# 萝卜丝

> 萝卜丝 (iPhone/iPad app by Beijing Weiyu Tianxia Technology Co., Ltd..)

- Source: https://appshunter.io/ios/app/id1439695111 (this page in markdown: same URL + `.md`)
- Developer: [Beijing Weiyu Tianxia Technology Co., Ltd.](https://appshunter.io/developer/640384753)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 13.0 · 13 MB
- Languages: American English, Chinese (Simplified, China), Chinese (Traditional, Hong Kong SAR China)
- Released: 2022-12-02
- Data updated: 2026-05-18
- User reviews in markdown: https://appshunter.io/ios/app/id1439695111/reviews.md

## What is 萝卜丝?

萝卜丝是一款功能强大的实时在线客服工具，可接入到移动 App、手机网站、桌面网站、微信公众号/小程序、微博等平台。萝卜丝从你的顾客出发，以他们为中心定义了全新的在线客服沟通方式。基于不同的出发点，我们体现出来的优越性在于：友好易用，能够流畅的解决问题。

客服软件如此频繁使用的工具，效率至关重要。因此，在设计萝卜丝时，我们深入到客服团队的日常工作中，整理出了最流畅的工作流，以此为依据，改进和优化了萝卜丝客服的信息结构与交互设计。当你接入萝卜丝客服后，团队无需培训上手即用。

萝卜丝客服提供完整详细的顾客活动和对话信息，这些数据帮你找到客户服务的薄弱点，更有针对性的去解决问题，进而提高服务质量。还能为你统计客服的工作强度，以及工作成果，帮你客观的评价团队工作绩效。


## Version history (last 5 releases)

### 2.7.9 — 2023-09-02

修复已知bug

### 2.7.8 — 2023-08-25

修复已知bug

### 2.7.7 — 2023-01-13

修复已知bug

### 2.7.6 — 2022-12-23

修复已知bug

### 2.7.5 — 2022-12-14

修复已知bug

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## More apps by Beijing Weiyu Tianxia Technology Co., Ltd.

- [微语AI](https://appshunter.io/ios/app/ai/id6446348460)
- [微语](https://appshunter.io/ios/app/id6470106586)

All apps by Beijing Weiyu Tianxia Technology Co., Ltd.: https://appshunter.io/developer/640384753

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-05-18.*