# 国家医保服务平台

> 国家医保服务平台 (iPhone/iPad app by National Healthcare Security Administration.)

- Source: https://appshunter.io/ios/app/id1490383593 (this page in markdown: same URL + `.md`)
- Developer: [National Healthcare Security Administration](https://appshunter.io/developer/1490383592)
- Category: Medical
- Price: Free
- Rating: 1.40/5 from 120 App Store ratings · 78 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 143 MB
- Languages: American English, Chinese (Simplified, China)
- Released: 2020-01-06
- Data updated: 2026-09-14
- User reviews in markdown: https://appshunter.io/ios/app/id1490383593/reviews.md

## What is 国家医保服务平台?

国家医保服务平台客户端震撼首发
让您把医保装进手机，服务实时在线
 
1、医保电子凭证。
一码在手，医保无忧。就医、购药，均可使用医保电子凭证进行医保结算。
2、异地就医备案
一键解决异地就医难题。手机在线进行异地就医备案，备案完成即可使用医保电子凭证异地结算。
3、医保查询服务
查询方便、快捷。医保公共信息、个人医保信息均可在线查看。
4、更多医保业务办理
参保凭证打印、在线参保缴费、特检用药申请等等医保业务一键线上办理。

## Chart rankings

- #174 in Top Free · Medical (US App Store)

## What do users think of 国家医保服务平台?

Overall sentiment: negative

**Pros**

- 👍 Convenient for family accounts
- 👍 Electronic vouchers are convenient
- 👍 Online application for cross-provincial medical treatment
- 👍 Good user interface (mentioned once)
- 👍 Improved over time (mentioned once)

**Cons**

- 🐛 Registration issues (phone number, ID)
- 🐛 Frequent and mandatory face recognition
- 🐛 Poor user experience and design
- 🐛 App crashes and freezes
- 🐛 Difficult to use for elderly and children
- 🐛 Inconsistent functionality
- 🐛 High demand for personal information
- 🐛 Unclear error messages
- 🐛 Outdated interface
- 🐛 Inability to use with certain phone numbers (e.g., family sub-cards)
- 🐛 Lack of customer support
- 🐛 Mandatory app updates
- 🐛 Location permission requests
- 🐛 Inability to paste into fields
- 🐛 Inability to use with certain IDs (e.g., Hong Kong, Macau, Taiwan resident permits)
- 🐛 Inconvenient password reset process
- 🐛 Medical insurance not usable at hospitals
- 🐛 QR codes not supported at pharmacies
- 🐛 Login issues after updates
- 🐛 App is slow and laggy
- 🐛 Inability to add family members on iOS (mentioned once)
- 🐛 Security concerns with phone number registration
- 🐛 Inability to use with number portability phones (no SMS verification)
- 🐛 App not automatically logging out

**Commonly reported bugs**

- Registration fails with phone number or ID verification
- App crashes frequently
- Face recognition fails or is overly frequent
- Cannot log in after updates
- SMS verification not received for number portability
- Cannot add family members on iOS
- QR codes not working at pharmacies
- App freezes during operation
- Error codes (e.g., code 3840, code 500)
- Face recognition prompts but no camera interface appears
- Cannot reset password
- Cannot use electronic medical insurance at hospitals
- Inability to use with non-primary phone numbers
- UI elements are off-screen or unresponsive
- Login state persists after closing the app

**Most requested features**

- Support for Alipay and WeChat login
- Allow password pasting from clipboard
- Improve SMS verification for number portability
- Allow automatic logout
- More convenient login methods (e.g., ID card + password, face ID)
- Improve support for adding family members on iOS
- Provide contact information for customer support
- Allow users to choose whether to update the app

## Recent user reviews (10 of 78)

All indexed reviews: https://appshunter.io/ios/app/id1490383593/reviews.md

### 1/5 — fw软件

*2026-07-02*

不知道哪个有问题的开发的软件，注册不上。说我手机号不是我自己的。真垃圾

### 1/5 — 真的非常烂

*2026-06-28*

评分不能给0分吗，已经人脸了，还要手机注册干啥呢？名字是服务平台，改为为难平台吧。拿着纳税人的钱，没见给纳税人方便

### 1/5 — 奇葩

*2026-04-11*

这垃圾 这么多年就连个已累计缴费年限都没法查到

### 1/5 — 太差了

*2026-01-15*

根本注册不上，让老人怎么用

### 1/5 — 垃圾

*2026-01-15*

垃圾

### 1/5 — 脑残的设计

*2025-12-29*

乱七八糟，什么都找不到，每次登录都要验证密码和人脸，人脸不要钱是吗？

### 1/5 — 强行索要地理位置权限

*2025-12-20*

强行索要地理位置权限

### 1/5 — 花这么多钱做了这么一个垃圾

*2025-11-12*

体验太差，花纳税人的钱做了这么一个垃圾

### 1/5 — 每次用小孩的码都要输密码

*2025-10-15*

开发这程序的是没码吗，卡要的要死

### 1/5 — 烂东西

*2025-08-24*

烂

## Version history (last 5 releases)

### 1.3.30 — 2026-05-19

1、APP开屏启动功能优化；
2、人脸认证能力优化；
3、一些问题修复。

### 1.3.28 — 2026-01-08

1、优化登录、找回密码等功能；
2、新增“双清单”公示；
3、一些问题修复；

### 1.3.26 — 2025-12-31

1、优化登录、找回密码等功能；
2、新增“双清单”公示；
3、一些问题修复；

### 1.3.20 — 2025-08-11

1、新增追溯码消息提醒场景；
2、优化系统权限申请功能；
3、升级消息推送能力；
4、一些问题修复。

### 1.3.19 — 2025-06-23

1、智能客服能力升级；
2、医保条形码展码优化，增加数字串展示；
3、扫一扫能力升级，兼容更多药品追溯码。

## Apps similar to 国家医保服务平台

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [江苏医保云](https://appshunter.io/ios/app/id1485186343) | 1.0 (6) | Free | Medical |
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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*