# (نسك (اعتمرنا سابقا — تطبيق نسك

> Permit application for Umrah, visits, and prayers at the Two Holy Mosques. (iPhone/iPad app by Ministry of Hajj and Umrah.)

- Source: https://appshunter.io/ios/app/id1532669630 (this page in markdown: same URL + `.md`)
- Developer: [Ministry of Hajj and Umrah](https://appshunter.io/developer/1119024074)
- Category: Travel, Business
- Price: Free
- Rating: 3.20/5 from 1,879 App Store ratings · 60 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 90 MB
- Languages: American English, Arabic, French (France), Malay, Persian, Turkish, Urdu
- Released: 2020-09-26
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/id1532669630/reviews.md

## What is (نسك (اعتمرنا سابقا?

Based on the responsibility of the Ministry of Hajj and Umrah for the service of the guests of Rahman, it launched the ( Nusuk ) application to enable those wishing to perform Umrah and visit to request the issuance of permits to enter the Two Holy Mosques to perform Umrah, visit and prayers according to the capacity approved by the concerned authorities to ensure the provision of a spiritual and safe atmosphere that achieves health precautionary measures and controls And the regulatory system, in integration with the 'Tawakolna application', to verify the safety of the health condition of the permit applicant

## Key features

- Umrah permit application
- Mosque visit permits
- Prayer permits
- Health condition verification
- Spiritual and safe atmosphere
- Integration with Tawakolna

## Recent user reviews (10 of 60)

All indexed reviews: https://appshunter.io/ios/app/id1532669630/reviews.md

### 1/5 — Corruption with the application system

*2024-03-01*

Salam to whoever is the developer. You have big hole in your system, people creates multiple user account and use that to login. Then turn off data to keep session on for other people use the same user account. People book in advance and sell the session, allowing for multiple people to enter.

I will like add that this is terrible innovation. Tells me something that is very underlying problem, that’s either class or race superiority. People from less fortunate countries comes these places with their whole life spending and by implementing technology you are defacto boycotting them to enter these sacred places. When did Islam became only for the Elite or for first or second world countries.

### 1/5 — May Allah guide Saudi people

*2024-02-21*

This is the worst app I've ever used. I've been trying for four days to purchase a train ticket, but none of their websites or apps are functioning properly. I'm baffled by their incompetence, especially considering the significant amounts of money people spend on Umrah and Hajj. It's outrageous how expensive train tickets are here in this holy land, making it unaffordable for regular people.

### 1/5 — Glitchy, confusing and lacks information

*2024-02-14*

If this is meant to be the main and only point of reservations for all things related to Hajj and Umrah, then this is a pathetic attempt at it.  Fix the app.  Fix the glitches.  Allow women to register for Rawdah.  Provide additional information.  Fix the glitch with dates shown when you reserve a spot for Umrah. This is a once in a lifetime event for many — it’s the “kingdom’s” responsibility to make it as seamless a process as possible.  Id give it 0 stars if I could.

### 1/5 — To call this app garbage would be generous

*2024-02-09*

A vestige from the Covid era that serves little purpose any more. 30 minute time slots to pray in the Prophet’s mosque with no clear instructions on where to go or what to do. People scanning the QR codes don’t even know how to use the app. Somehow, they’ve made efforts to advertise the app in hotels but can’t even place a picture of the app logo where lines need to be formed, etc. To top it off, one is forced to wait 365 days before they can pray in the Prophet’s mosque again. What a way to discourage pilgrims.

### 1/5 — Rawdha appointment Unfair for all muslims

*2024-01-13*

Its seems like this app system is designed to prevent people from visiting the Rawdah. Only shows 2 months and all unavailable appointments. They had many security alerts in the past few years in this area. There was even a bomb blast outside the Rawdha area a few years back. So its clear they designed this ridiculous glitchy app system to prevent most people from entering the area. For all those who are able to get this app and appointment to work its quite a matter of luck. For anyone intending to visit Rawdha I recommend showing up to the gate and see for last minute cancellations. All intentions are fulfilled by Allah not the Saudi government or masjid security. I really hope they removed this permit system soon. Its unfair for the elderly and illiterate and children. They are the most deserving of this area. May AllahSWT organize the management of the masjid Nabawi and remove the people who are intentionally making it difficult for Muslims to visit the Rawdha. May AllahSWT always allow the ummah to pray in the Noble riyadhul Jannah near the sacred Rawdha Mubarak of RasulAllah ﷺ ameen

### 1/5 — Worst app ever

*2023-12-27*

I never do reviews but I am beyond belief while trying to register an account. Putting in the information correctly receiving the codes and it still says incorrect information, how is that possible? Just by reading previous reviews this is an ongoing issue for over a year now. The developers have to fix this because there is no one to contact with dumb problems like this. Rather than making pilgrims life easier it seems they are choosing to make it more difficult and frustrating.

### 1/5 — Corruption with the application system

*2023-12-03*

Salam to whoever is the developer. You have big hole in your system, people creates multiple user account and use that to login. Then turn off data to keep session on for other people use the same user account. People book in advance and sell the session, allowing for multiple people to enter.

### 1/5 — Worst

*2023-06-07*

First app don’t work when it does they have no slot available to register. I contacted the customer service and they said they add new appointment’s every half an hour which I constantly checking however nothing showing. This won’t work especially for elderly people they need to figure some things out for people who don’t use cell phone or not good with technology. It’s worst nightmare for people who are not familiar with technology.

### 1/5 — Poorly designed

*2023-04-02*

This is a terrible app. The only thing worse than the app is the using the actual website. Poor design, glitches all the time. Half the options when filling the app are greyed out / locked. It does not easily allow to switch options or make corrections.

Need to go back to drawing board.

### 1/5 — Worst App

*2023-03-30*

You are unable to add family members. Hence each family member looking to do umrah has to download this app.

Tried to select an appointment for end April and it shows blocked even though 01 Apr to 21 Apr time slots can be booked but not after 21 Apr which makes not sense.

Instead of making things easier they have made it difficult.

## Frequently asked questions about (نسك (اعتمرنا سابقا

### What does the Nusuk app do?

The Nusuk app allows users to apply for permits to perform Umrah, visit the Two Holy Mosques, and offer prayers. It aims to provide a spiritual and safe environment by enforcing health precautions and regulatory controls.

### How do I get a permit for Umrah or prayer?

You can request the issuance of permits to enter the Two Holy Mosques for Umrah, visits, and prayers directly through the Nusuk application. The permits are issued based on approved capacity and health requirements.

### Is the Nusuk app free to use?

Yes, the Nusuk application is free to download and use. There are no charges associated with applying for permits through the app.

### What health measures does the app ensure?

The app ensures a safe atmosphere by implementing health precautionary measures and regulatory controls. It also integrates with the 'Tawakolna application' to verify the health status of permit applicants.

### Who is the target audience for this app?

The app is designed for individuals who intend to perform Umrah, visit the Two Holy Mosques, or pray within them. It facilitates the process of obtaining the necessary permits for these religious activities.

## Version history (last 5 releases)

### 8.9 — 2024-03-12

launch new nusuk app

### 8.8 — 2024-02-12

General enhancements

### 8.7 — 2024-01-08

Ministry of Hajj and Umrah constantly strives to provide the best experience for Nusuk users by adding the below new service, through this version:
Registration and reservation for Local Hajj season 1445

### 8.6 — 2023-11-15

The Ministry of Hajj and Umrah is dedicated to provide the best experience for Nusuk users by continuously enhancing new features, through this version:
 
- E-vehicle enhancements

### 8.5 — 2023-10-12

The Ministry of Hajj and Umrah is dedicated to provide the best experience for Nusuk users by continuously enhancing new features, through this version:
- Add a survey to evaluate the satisfaction of users with the services provided.
- Adding e-vehicle reservation service
- General enhancements

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## More apps by Ministry of Hajj and Umrah

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All apps by Ministry of Hajj and Umrah: https://appshunter.io/developer/1119024074

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*