# 民政通-政务服务平台 — 生活

> Civil affairs government services platform for inquiries, appointments, and support. (iPhone/iPad app by Ministry of Civil Affairs of the People's Republic of China.)

- Source: https://appshunter.io/ios/app/id1570403296 (this page in markdown: same URL + `.md`)
- Developer: [Ministry of Civil Affairs of the People's Republic of China](https://appshunter.io/developer/1502695699)
- Category: Lifestyle
- Price: Free
- Rating: 1.12/5 from 237 App Store ratings · 20 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 40 MB
- Languages: Chinese (Simplified, China), American English
- Released: 2021-07-29
- Data updated: 2026-09-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/id1570403296/reviews.md

## What is 民政通?

民政一体化政务服务平台移动端主要包括全国社会组织查询、婚姻登记预约服务、残疾人两项补贴查询等近50项高频便民服务事项，并提供用户注册登录、智能问答、意见建议、留言咨询等服务功能。

## Key features

- Social organization lookup
- Marriage registration appointments
- Disability subsidy inquiries
- Nearly 50 convenient services
- User registration and login
- Smart Q&A and feedback

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/id1570403296/reviews.md

### 1/5 — 太垃圾了

*2026-09-01*

光注册都过不去，还领补贴

### 1/5 — 垃圾软件，给老百姓添麻烦

*2026-09-01*

怎么会有这么垃圾的软件，还是政府强制的

### 1/5 — 怎么会有这么垃圾的政府软件

*2026-08-22*

领老人养老补贴，一直注册不成功，这种软件是怎麽中标的？

### 1/5 — 垃圾

*2026-07-20*

垃圾软件一直显示帐号不存在，卡死了

### 1/5 — 拉胯的玩意

*2026-07-02*

甄可妮

### 1/5 — 2026年了

*2026-01-23*

超级难用！我用人脸识别注册，又不能人脸登录一直提示失败，也不告诉我账号密码，改密码又人脸认证失败，短信认证失败，死循环了！不敢想象这是一个政府部门开发的app，用AI做的都比这个好

### 1/5 — 这是马喽开发出来的APP吗

*2026-01-23*

这是人类开发出来的APP吗？人脸登录，跳转到微信进行，微信验证成功后，点进返回APP，APP反而提示“人脸验证失败。要不就是提示“网络错误稍后再试。总之根本登录不上。这个APP是正经的政务平台？

### 1/5 — 政府部门的软件竟然这样难以形容

*2025-08-29*

完全用不了认证时频频出现bug不是无法登录就是上传照片被驳回要不就是软件闪退，请你们还是好好搞一下好影响我们的申诉啊 现在要领养老服务卷都领不了 是不是骗我们嘛

### 1/5 — 这样的民生应用开发的如此糟糕

*2025-07-23*

多个功能打不开，点击很多页面为空，为什么为空也未告知原因。看央视新闻提到可以在此申请相关服务才来下载，结果很多基本的交互规范都跟不上，无法相信这是一个涉及民生的应用平台，无言以对，令人痛心。中国的App做的是世界一流，结果这样的重要的App就做成这个样子，不可笑吗，居然有脸发布出来。

### 1/5 — 好弄个账号

*2025-07-23*

你又不是啥每天用的软件，弄个账号有啥用？直接手机号或者身份证登录就行了啊！注册说身份证已被其它账号绑定，但根本不知道账号是啥，找回账号要跳到微信人脸认证，微信端认证通过回到民政通又显示认证失败！反正就是不能登录

## Frequently asked questions about 民政通

### What services does 民政通 offer?

民政通 provides access to nearly 50 high-frequency civil affairs services. These include national social organization inquiries, marriage registration appointments, and disability subsidy checks, among others.

### Is 民政通 available on multiple devices?

Yes, 民政通 is available for iPhone, iPad, and iPod devices, allowing users to access services across different Apple hardware.

### How often is 民政通 updated?

The app was last updated on 2025-10-16, indicating recent development and maintenance by the Ministry of Civil Affairs.

### What is the age rating for 民政通?

民政通 has an age rating of 4+, making it suitable for a wide range of users seeking government services.

### Does 民政通 have ads?

No, 民政通 does not contain advertisements, providing an uninterrupted user experience for accessing government services.

### What is the user feedback like for 民政通?

Based on 237 ratings, 民政通 has an average rating of 1.1 stars, suggesting significant room for improvement in user satisfaction.

### Can I get help or ask questions through 民政通?

Yes, 民政通 includes features for smart Q&A, user feedback, and message consultations, allowing users to get assistance and provide input.

### Who developed 民政通?

民政通 was developed by the Ministry of Civil Affairs of the People's Republic of China, ensuring official government backing for its services.

## Version history (last 5 releases)

### 3.0.7 — 2025-10-16

修复了已知的问题

### 3.0.6 — 2025-08-28

修复了已知的问题

### 3.0.5 — 2025-08-08

修复了已知的问题

### 3.0.3 — 2025-01-24

修复了系统已知的问题

### 3.0.2 — 2024-12-01

修复了已知的问题，优化了页面加载速度

## More apps by Ministry of Civil Affairs of the People's Republic of China

- [民政部](https://appshunter.io/ios/app/id1502695700)
- [中国志愿服务网](https://appshunter.io/ios/app/id1621486130)

All apps by Ministry of Civil Affairs of the People's Republic of China: https://appshunter.io/developer/1502695699

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-18.*