# 小美客服

> 小美客服 (iPhone/iPad app by Dalian Xiaomei Network Technology Co., Ltd..)

- Source: https://appshunter.io/ios/app/id1587719712 (this page in markdown: same URL + `.md`)
- Developer: [Dalian Xiaomei Network Technology Co., Ltd.](https://appshunter.io/developer/1573922274)
- Category: Social Networking
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 13.0 · 33 MB
- Languages: American English, Chinese (Simplified, China)
- Released: 2024-10-07
- Data updated: 2026-09-06
- User reviews in markdown: https://appshunter.io/ios/app/id1587719712/reviews.md

## What is 小美客服?

【小美客服系统】是一款功能强大且高效便捷的客服系统。它为企业提供全方位的客户沟通渠道整合，能将来自 PC 网站、App、公众号、小程序以及抖音、小红书等社交媒体平台等不同渠道统一集中接入，确保企业统一管理和回复售前售后问题，提高企业工作效率和管理能力。同时，它还可实现智能机器人全天候不间断服务，为企业客户提供 24 小时不间断服务，让企业不错过任何商机。
官方网站：https://www.chat5188.com/了解更多


## Version history (last 5 releases)

### 1.2.0 — 2026-08-29

优化用户体验

### 1.1.20 — 2026-04-27

1. 修复已知bug
2. 优化登录提示

### 1.1.19 — 2025-08-21

修复描述内容中错误的官网地址

### 1.1.15 — 2025-05-06

1. 修复部分bug
2. 优化用户体验

### 1.1.3 — 2025-04-11

新功能  
消息翻译支持：新增聊天消息翻译功能，提升客服与用户的沟通效率。

问题修复  
声音提示异常：解决聊天页面无声音提示的问题，现支持后台推送时正常播放声音通知。  
聊天图片显示：修复聊天中图片无法正常显示的 bug，提升用户体验。  
视频浏览问题：优化客服移动端视频播放功能，确保视频内容顺畅浏览。  
验证码显示失败：修复验证码未正确显示的问题，提升登录与验证流程稳定性。

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*