# ניהול החשבון - בנק הפועלים — user reviews

> 76 indexed App Store user reviews of ניהול החשבון by Bank Hapoalim, rated 4.60/5 from 2,258 ratings.

- Source: https://appshunter.io/ios/app/id362123205/reviews
- App overview in markdown: https://appshunter.io/ios/app/id362123205.md
- Rating breakdown: 5★ 1,872 · 4★ 150 · 3★ 58 · 2★ 19 · 1★ 159

## What do users think of ניהול החשבון?

Overall sentiment: negative

**Pros**

- 👍 Convenient and easy to use
- 🚀 Fast and responsive app
- 💯 Excellent banking services

**Cons**

- 🌐 No English language option
- 🚫 Unable to make foreign currency transfers
- 🐛 Issues with check deposit functionality
- 🤔 Confusing and unintuitive user interface

**Commonly reported bugs**

- Authentication code not received
- App crashes after recent update
- Unable to log in on certain devices

**Most requested features**

- Add English language support
- Improve foreign currency transfer capabilities
- Streamline check deposit process
- Enhance user interface for better usability

## Newest reviews (15 of 76)

### 3/5 — אפליקציה לא מספיק חזקה לתחזוק החשבון

*2026-03-01, version 43.7.0*

אם אני מקבל הודעה קצת מעבר מהבנקאי ההודעה לא נשלחת באפליקציה אלא דרך אימייל.
אם אני לא עונה למייל במשך יום יומיים אז אני מקבל הודעה על באפליקציה שהולכים לסגור את החשבון. זה נקרא אפליקציה טובה?

### 3/5 — תמיכה במצב מסך כהה

*2024-12-19, version 42.8.3*

יהיה נהדר אם תוכלו להוסיף תמיכה במצב מסך כהה גם באפליקציית בנק הפועלים, כמו שהוספתם באפליקציית ביט.

### 3/5 — How to change the default language to English

*2024-11-08, version 42.7.2*

How to change the default language to English

### 2/5 — מה אפליקציה לאתר מהאתר לאפלוקציה

*2024-09-17, version 42.7.0*

הסמנת בנקט, עדכון טלפון, כתובת :
מבוי בתום, מבוך מאתגר. ביצוע פעולות מסוימות זורקות את המשתמש לאתר , ומהאתר נגרש לעבור לאפליקציה. הלוך ושוב. דרך ללא מוצא.

### 2/5 — We need English app

*2024-06-26, version 42.5.1*

Is a very huge bank in isreal with lots of branches yet they didn’t think to make app available in English there are a lot of foreign people not only Jews plz consider

### 2/5 — ENGLISH PLEASE

*2022-11-10, version 41.4.0*

How is it possible that in 2022 there is not an English version of the app? 

Please do something about it

### 3/5 — English version please

*2022-09-26, version 41.3.2*

We need an English version

### 4/5 — English version wanted

*2022-09-19, version 41.3.1*

Glad to see the app is developing and improving regularly, but would you please make an English version as well

### 1/5 — A buggy app

*2022-09-16, version 41.3.1*

When sending a ticket to the banker, you cannot add additional information once submitted the ticket. After the banker respond, you cannot reply. Additionally, your reply is getting deleted with no option to restore your message.

### 1/5 — No real bank services provided

*2022-09-02, version 41.2.0*

This is not real bank app. You will have to visit the bank with any issue. So only useful service is appointment.

### 1/5 — Crashed app on ios 13.1

*2022-07-19, version 41.1.0*

No work

### 3/5 — Cannot withdraw cash

*2022-07-03, version 40.9.1*

I have a non-resident account with shekels.  I tried to use the app to withdraw cash … received code by text.  Do I enter the code to the app or to the atm or both?  I did all combinations but atm could not complete transaction? Could it be the type of account I have?  There is plenty of cash available.  The branch manager tried but was unable to help me.  Please advise … thanks

### 3/5 — Arkady

*2022-03-16, version 40.8.0*

Hey! Where is English version?

### 3/5 — הפקדה

*2022-03-04, version 40.8.0*

מערכת הפקדת השיקים מאד בעיתית, הרבה פעמים אי אפשר להפקיד וצריך לנסות שוב ושוב

### 1/5 — Poor app design

*2022-02-04, version 40.7.0*

It’s inconceivable to have banking apps only in Hebrew. In any normal country, banking apps are in the local language and at least English. More terrible service from a terrible bank.

## Most critical reviews (10 lowest-rated)

### 1/5 — Swift transfer form is broken

*2026-08-10, version 44.1.2*

Can’t transfer USD internationally since the transfer reason selection form is not loading properly. Preventing from executing the transfer. Desktop web site also blocks the transfer because it can’t handle the time difference of my computer with the Israeli date.

### 1/5 — Bad Services and very unclear

*2026-06-07, version 43.9.2*

So bad they don’t help, service is terrible, they’re not understanding, worse bank i’ve ever seen, either you guys fix this issue or genuinely close this bank so bad no words can explain how terrible this service and bank is!!!!!!! DONT JOIN THEM, VERY NOT COOPERATIVE

### 1/5 — Transfer doesn’t work

*2026-04-23, version 43.8.0*

I couldn’t make a transfer in foreign currency. There is a bag when you have to choose the reason of the transfer. It’s absolutely application bag! Developers please pay attention on it!!!!!

### 1/5 — No English language option

*2025-07-17, version 43.3.0*

Company claims there is English but there is none. I'm going to switch banks and on the other who offer an English app if it's doesn't become an option. This is ridiculous.

### 1/5 — אי אפשר לעשות העברות לחול

*2025-07-10, version 43.2.3*

אי אפשר לעשות העברות מט״ח המסך מבקש סיבות להעברה יש אפילו שדה לסיבות נפוצות או משהו כזה אבל השדה ריק אי אפשר לבחור כלום או להכניס סיבה ידנית  ולא ניתן להמשיך לשלב הבא.  די חובבני ומאכזב.

### 1/5 — Worst Bank Ever

*2025-04-05, version 43.1.2*

Do yourself a favor. Stay far far away from this bank. The still work with the mentality from the 1950s. Yes they have a “pretty” online site but the capacity to do even simple activities is severely limited. Try to set the amount you want to be charged monthly on your Bank HaPoalim Credit Card. You can׳t - no such option exists. In every other bank or even on the Isracard or Clal sites that issue off bank cards - you can do this in 30 seconds. How about changing your mailing address? Can׳T be done online. Can you give orders by e-mail or SMS or WhattsApp? You must be crazy. You can by fax if you are signed up for it. Hello - we are in 2025. Only a few stupid examples out of many I incurred. I’m stuck here. DO NOT MAKE THE SAME MISTAKE - KEEP AWAY

### 1/5 — Sunshine

*2023-11-06, version 42.0.2*

Bank Hapoalim should provide an app than your customers can choose their preferred language, especially English which is the international language.

### 1/5 — No english is ridiculous

*2023-09-13, version 41.9.0*

It’s 2023 it’s completely unacceptable that no other languages are available. Additionally it’s incredibly difficult to see what charges are for, instead it only says the amount and “charge”. Overall the app causes me headache every time I use it which is frustrating.

### 1/5 — קוד אימות

*2023-07-09, version 41.8.0*

קוד אימות לא נשלח כך שאני לא יכול לעשות דבר. זה עבד עד לאחרונה

### 1/5 — ויצמן אברהם

*2023-01-01, version 41.5.2*

הי קל ונוח

## Most praised reviews (10 highest-rated)

### 5/5 — האפליקציה נותנת שירות מצויין

*2025-05-15, version 43.2.0*

האפליקציה נוחה קלה נגישה מהירה

### 5/5 — No shaychis

*2024-04-01, version 42.2.2*

No shaychis

### 5/5 — מערכת מעולה

*2022-03-10, version 40.8.0*

ממש ממש נרשמים מכל האפליקציות והסמסים של בנק הפועלים!
זה קולט כל דבר שאפילו טיפה חשוד או מוזר ומסמס לנו לברר. וזה כל כך קל להשתמש באפליקציה!

### 5/5 — טוהר מישאל

*2021-12-09, version 40.4.2*

נהנת מהשרות גם האישי וגם הדיגיטלי

### 5/5 — חוות דעת

*2021-05-01, version 30.9.9*

אפליקציה מאוד נוחה לתיפעול במיוחד קניה ומחירה של ניירות ערך.

### 5/5 — Best app

*2021-04-08, version 30.9.7*

The best banking app ever

### 5/5 — English

*2020-07-19*

CAN you please tell me how to accès in English?

### 5/5 — Terrible changes

*2020-06-07, version 30.1.1*

Since new version I can’t move money between accounts as before. Option has gone. It treats my other account as another beneficiary. It won’t accept the name as before. Most frustrating app. Please sort out developers urgently

### 4/5 — בעיה בהפקדת שיקים

*2025-02-28, version 43.0.0*

בימים האחרונים יש בעיה בהפקדת שיקים. אנא טפלו בזה

### 4/5 — Nice app, no English

*2023-08-02, version 41.8.0*

Thanks for the cool app! Everything works fine. Please add an english or russian support 🙏🙏🙏 Right now I have to screenshot every screen and translate it with google

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*