# 玉山行動銀行

> 玉山行動銀行 (iPhone/iPad app by 玉山銀行.)

- Source: https://appshunter.io/ios/app/id405033836 (this page in markdown: same URL + `.md`)
- Developer: [玉山銀行](https://appshunter.io/developer/402434782)
- Category: Finance, Business
- Price: Free
- Rating: 4.90/5 from 1,378 App Store ratings · 28 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 163 MB
- Languages: American English, Chinese (Traditional, Taiwan)
- Released: 2010-12-06
- Data updated: 2026-09-05
- User reviews in markdown: https://appshunter.io/ios/app/id405033836/reviews.md

## What is 玉山行動銀行?

【玉山行動銀行的三大特色】
快速登入好便利/直覺設計好上手/豐富功能好好用
一、快速登入：可透過簡易密碼、Touch ID/Face ID快速登入，省時又便利。
二、直覺設計：圖形化資訊，帳務狀況一目瞭然，並可依個人需求編排首頁頁面。
三、豐富功能：提供存款、信用卡、貸款等多元服務，滿足您各種查詢或交易需求。

【功能服務】
＊帳務服務：包括無卡提款、台外幣存款帳務查詢、轉帳功能、外幣交易、基金申購贖回、貸款資訊等功能。
＊信用卡服務：包括帳單查詢、刷卡明細、消費分析、繳本行及他行卡費、優惠資訊、各項信用卡服務申請等功能。
＊繳費服務：包括水費、電信費、交通費、本行或他行信用卡費、貸款等。
＊通知服務：包括臺外幣帳務金額異動通知、信用卡消費通知、信用卡繳款提醒及入帳通知、外幣到價通知、外幣匯入匯款通知、基金停損停利通知、貸款繳款通知、臺外幣定存到期通知、證券通知，及優惠訊息等。
＊投資資訊：包括即期匯率、詳細走勢圖、查價線、台外幣存放利率，及國內外基金查詢功能、黃金牌告等功能。
＊我的優惠：包括專屬優惠通知、優惠搶購等。
＊玉山據點：查詢離您最近的服務據點查詢、分行等待人數查詢，以及「預約服務」，可預約開戶、存提款、本行轉帳及跨行匯款。
＊客服中心：包括智能文字客服、快速撥號選單，節省等待語音聆聽服務代碼的時間。
＊金融友善行動銀行：包括臺幣約定轉帳、臺幣交易明細查詢、臺幣餘額查詢、外匯匯率、臺幣存放款利率、外幣存放款利率等功能。


保密協定 https://www.esunbank.com.tw/bank/about/announcement/confidential/confidentiality-statement
個資法告知事項 https://www.esunbank.com.tw/bank/about/announcement/privacy/privacy-statement
總部地址：臺北市松山區民生東路三段117號

【免責聲明】
1.本服務資訊來源 (包括但不限於)玉山銀行、台灣證券交易所、台灣期貨交易所、櫃檯買賣中心。
2.本資訊來源服務為延遲報價,非以供交易或投資為目的,經由本服務所提供任何資訊僅作為參考,非供貴使用者之投資買賣建議,基於前開資料之任何交易或投資決定,貴使用者須自負風險及盈虧,本服務亦不負任何責任。
3.本服務對於所有經由本服務傳送之資訊之正確性與適用性均不負擔任何責任,並不保證所有資訊之準確,對於任何不準確或錯漏而引致之任何損失均不負任何賠償責任。
4.本服務不保證本服務之無誤及不中斷。本服務倘若出現傳輸中斷或故障等現象,造成貴使用者使用上的不便或無法使用、資料喪失、錯誤、遭人篡改或其他經濟上損失等情形,本服務不負任何賠償責任。

提醒您，為確保您的帳務安全，請於行動裝置安裝防護軟體，並更新至最新作業系統版本。

## What do users think of 玉山行動銀行?

Overall sentiment: negative

**Pros**

- 👍 Easy and convenient
- 👍 Convenient for money transfers
- 🚀 Fast and efficient

**Cons**

- 🐛 Buggy face ID login
- 🐛 Login issues
- 🤔 Complicated UI
- 🤔 Lacking English support
- 💰 High fees

**Commonly reported bugs**

- Face ID login not working properly
- Login issues causing stuck in loop
- Notification messages causing app crashes

**Most requested features**

- Add ability to add notes to saved accounts
- Improve face ID verification process
- Provide English language support

## Recent user reviews (10 of 28)

All indexed reviews: https://appshunter.io/ios/app/id405033836/reviews.md

### 1/5 — Commercials in the app!!!

*2026-05-05*

While other banks (finally) update their apps to look modern, to be functional and translate them into English (yes, there is an English version, but not all elements have been translated), ESUN decided that it will be better to add some ads into their (outdated) app… COMMERCIALS in the banking app - what a surprise.

**Developer response:** We apologize for any inconvenience caused. You can use english version of online banking, please click "Side menu">"Eng Ver".
Your feedback has been shared with the relevant department and will help us further improve our services. Thank you for your feedback.We will keep improving our service to provide better service.

### 2/5 — Eh. Just ok. Nothing great

*2025-04-01*

Typical Taiwan banking app. Making things more complicated than they should. The UI is a bit weird, more like something designed for teenagers. 

 just OK nothing great.

**Developer response:** Dear  Customer, Thank you for your feedback. We will keep improving our service to provide better service.

### 5/5 — 李醫師

*2025-02-07*

Easy and convenient.

**Developer response:** 親愛的顧客您好
您的支持與愛護是玉山服務更精進的動力。謝謝您~

### 5/5 — 約定帳號附註名字欄

*2024-08-12*

約定帳號可以加註名字比較方便轉帳，避免轉錯帳號。

**Developer response:** 親愛的顧客您好
本行已提供帳號別名編輯服務，請您依照以下步驟操作：
步驟(1)：開啟側邊欄，點擊[臺幣轉帳]功能，選擇[常用帳號]頁籤。
步驟(2)：點擊[常用帳號管理]按鈕並點選[立即設定]。
步驟(3)：即可將您所約定帳號設定別名。

如有任何其他問題，建議您可使用智能客服(https://esun.co/robot3)，我們將為您服務，謝謝您~

### 1/5 — 手續費

*2024-05-30*

很久沒轉帳了居然要手續費

**Developer response:** 親愛的顧客您好
建議您可以申辦玉山數位帳戶，2024/4/1~6/30前首次開立臺幣+外幣數位帳戶，使用ATM、網路銀行或行動銀行App，月月享臺幣3+3跨提/跨轉免手續費優惠，活動詳見https://event.esunbank.com.tw/mkt/OpenAccount/marketing/discount.html；亦可加入e.Fingo會員(登入行動銀行APP→側邊欄→「e.Fingo會員」)，完成指定條件，即享免費跨提跨轉優惠(https://efingo.bank/about/join)。如有任何其他問題，建議您可使用智能客服(https://esun.co/robot3)我們將為您服務，謝謝您~

### 1/5 — 爛

*2024-04-30*

很爛

**Developer response:** 親愛的顧客您好
感謝您的回饋，為了進一步確認您的問題，以便把您的意見回饋給相關單位，請您使用玉山銀行訪客留言板(https://esun.co/msgboard)提供您的個人資訊、裝置資訊(如手機型號、系統版本、APP版號) 以及相關截圖，或使用智能客服(https://esun.co/robot3)，我們將為您服務，謝謝您~

### 1/5 — 外匯解款

*2023-08-20, version 4.6.7*

2020年到2022年一直都能夠輕鬆解款外匯，但今年突然不行，白白浪費了兩次手續費，還造成我很大的困擾，真的糟透了！

### 1/5 — Not user friendly at all !!

*2023-06-30, version 4.6.6*

Just used Face ID to verify for transferring money to someone. The first 2 times when the App tried to scan my face for Face ID  verification, it had error and unable to scan my face properly. It also says: if failed 3 times for scanning my face, I will have to go to a branch to unlock!! Which will be a huge problem, as I don’t live in Taiwan but might need to transfer money via the App. If this happens when I am in overseas, this function (face ID to verify me) will be disabled until I attend a branch to have it unlocked!!! So very user unfriendly!!

When the App was trying to scan my face for verification, it didn’t allow enough time for me to place my face right in the middle of the screen or right in the middle of the corner square!! Hence the error showed up twice. When the people were designing the App, did anyone really use this function ??? I don’t think a anyone did, otherwise it would have been corrected.

Anyway, not a happy customer!!

Also, the App doesn’t allow me to use my personal email to verify myself (the bank in overseas allows me to use my personal email to verify online). Again, I don’t live in Taiwan, so don’t have a Taiwanese mobile number to verify myself on the app, so again, very user unfriendly!!

### 1/5 — Webview

*2022-11-28*

偷懶用 webview 不是不行，但是你家網頁真的慢到一個雞拔毛⋯⋯

**Developer response:** 親愛的顧客您好， 感謝您的回饋，為了進一步確認您的問題，以便把您的意見回饋給相關單位，請您使用玉山銀行訪客留言板(https://esun.co/msgboard)提供您的個人資訊、裝置資訊(如手機型號、系統版本、APP版號) 以及相關截圖，或使用智能客服(https://esun.co/robot3)，我們將為您服務，謝謝您~

### 1/5 — Fake language description

*2022-09-25*

Developers: why do you keep giving the excuse that we can login into the English website online? Yes we know that. But we’re talking about this app here. The language description is fake

**Developer response:** Dear  Customer,
Thank you for your feedback. You can use english version of online banking, please follow the instruction:
1. https://ebank.esunbank.com.tw/index.jsp
2. You can change language on upper right corner. 
3. Log in your account

We will keep improving our service to provide better service.

## Version history (last 5 releases)

### 5.0.1 — 2026-08-27

1.刷卡明細、帳單明細新增簽帳金融卡帳務查詢服務，管理帳務更便利！
2.外幣平均成本提供買外幣、賣外幣分類查詢，輕鬆掌握外幣買賣成本。
3.基金觀察清單新增自觀察以來淨值上升計算服務，投資理財更輕鬆！

### 5.0.0 — 2026-07-30

1.	保險首頁全新改版！提供您更多元且全面的保險資訊，讓您輕鬆掌握自身投保概況！
2.	新增旅行平安險投保服務，線上輕鬆完成投保，隨時安心出發旅遊。
3.	新增「基金交易查詢/取消」功能，提供查詢與取消在途中的基金交易，掌握基金交易資訊與狀態。

### 4.9.9 — 2026-06-25

1. 帳戶管理再升級！行動銀行新增開立子帳號服務，可設定主帳號自動存入子帳號資金，輕鬆分配日常開銷、儲蓄及各項預算，帳戶管理更便利。
2. 新增外幣銷戶服務，無需親至臨櫃辦理，線上即可完成銷戶作業。

### 4.9.8 — 2026-05-28

調整付款碼QR Code有效時間，並增加螢幕截圖/分享提醒，請您留意勿將付款碼資訊分享給非商家的第三人，謹慎確認交易對象，付得更放心!

### 4.9.7 — 2026-04-29

1.	新增提升本行同戶名約定轉帳金額服務，當約定帳號為本行同戶名帳號時，可自主開啟約定轉帳超過200萬元設定，提升名下帳戶資金調度彈性！
2.	延長臺幣、外幣轉定存與定存解約時間為營業日02:00-23:55，提供更彈性的服務時段，滿足您資金管理需求！
3.	新增預約交易查詢/刪除整合功能，可一併管理臺外幣轉帳、轉定存及信用卡費等預約交易，查詢更清楚、操作更方便！
4.	首頁新增講座、Podcast、優惠票券及最新活動等精選內容，提供您更多元的活動資訊！

## Apps similar to 玉山行動銀行

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Pennyworth Expense Tracker App](https://appshunter.io/ios/app/pennyworth-expense-tracker-app/id954944283) | 4.8 (1,290) | Free | Finance |
| [SC Mobile Taiwan](https://appshunter.io/ios/app/sc-mobile-taiwan/id659228096) | 1.5 (8) | Free | Finance |
| [Taiwan investor browser](https://appshunter.io/ios/app/taiwan-investor-browser/id971043141) | 1.0 (4) | Free | Finance |
| [CWMoney](https://appshunter.io/ios/app/cwmoney/id1029760973) | 4.7 (358) | Free | Finance |
| [Kings’ Town Bank Mobile](https://appshunter.io/ios/app/kings-town-bank-mobile/id1152332043) | 4.0 (1) | Free | Finance |
| [MOZE](https://appshunter.io/ios/app/moze/id1460011387) | 4.5 (67) | Free | Finance |

## More apps by 玉山銀行

- [玉山掃碼通](https://appshunter.io/ios/app/id1093062678)
- [玉山Wallet](https://appshunter.io/ios/app/wallet/id1174836717)
- [玉山行動CEO+](https://appshunter.io/ios/app/ceo-plus/id1472453504)

All apps by 玉山銀行: https://appshunter.io/developer/402434782

## Related topics

[e sun bank](https://appshunter.io/ios/topics/e-sun-bank) · [easycard](https://appshunter.io/ios/topics/easycard)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*