# 京东-又好又便宜 — user reviews > 589 indexed App Store user reviews of 京东 by Beijing Jingdong Century Trading Co., Ltd., rated 2.80/5 from 3,409 ratings. - Source: https://appshunter.io/ios/app/id414245413/reviews - App overview in markdown: https://appshunter.io/ios/app/id414245413.md - Rating breakdown: 5★ 1,331 · 4★ 130 · 3★ 104 · 2★ 94 · 1★ 1,750 ## What do users think of 京东? Overall sentiment: negative **Pros** - 🚀 Fast delivery - 🔒 Guaranteed quality - 👍 Convenient shopping experience - 👍 Wide range of products **Cons** - 🐛 Frequent crashes and bugs - 🔍 Difficult to register and login - 💰 Overpriced items - 🚫 Inability to use overseas payment methods - 🤖 Poor customer service **Commonly reported bugs** - Verification code not received - Accounts being banned or frozen - Orders being canceled without explanation - Inability to return or refund items **Most requested features** - Horizontal mode for iPad - Reduce app size and bloat - Improve search and browsing experience - Add support for more payment options ## Newest reviews (18 of 589) ### 2/5 — 骗点击引流 *2026-08-04, version 15.9.50* 整天推送请查收你的xxx，我都没下单，骗点击，这么大公司能顾及点脸面吗 ### 1/5 — 臃肿不堪 *2026-07-19, version 15.9.30* 太糟糕了 ### 1/5 — Review option is broken *2026-07-19, version 15.9.30* Their product review feature automatically gives vendors 5 stars reviews. Total fraud. Terrible company. ### 1/5 — 购物车里的商品显示太大 *2026-07-18, version 15.9.30* 购物车商品显示太大了，之前一页能显示好多，现在一页就显示三个商品，像老年版，还不能设置，希望尽快修复。 ### 1/5 — Forced to Download the App to Claim a Price Protection Refund *2026-07-16, version 15.9.0* I was forced to download the app in order to claim my price protection refund. This kind of mandatory app download is extremely frustrating and appears to be inconsistent with the relevant regulations of China’s Ministry of Industry and Information Technology (MIIT), which prohibit apps from forcing users to download an app or requiring unnecessary app downloads as a condition for accessing basic services. Absolutely unacceptable. Even one star is more than they deserve! ### 1/5 — 狗屎不如 *2026-07-13, version 15.8.75* 狗屎不如的垃圾 ### 1/5 — 软件开发老冯飞了吧 *2026-07-12, version 15.8.50* 1：搜索界面强行进入AI模式，搜索卡顿 2：强制弹跳先用后付功能，改支付方式后弹出来面容解锁 3：强制提示你有几十条购物信息没评价，并要求你逐个评价，且不能批量删除提示信息 4：只有AI客服，逼逼半天才给转人工 ### 1/5 — 👎 *2026-07-09, version 15.8.50* 👎 ### 1/5 — 天天打电话骚扰你 *2026-07-09, version 15.8.50* 不要用京东，不然个人信息会被倒卖。然后天天骚扰你。 ### 1/5 — 开发票慎用京东 *2026-07-08, version 15.8.50* 要开发票的用户慎重，点个外卖开发票非要自己联系商家，麻烦的要死 ### 1/5 — 垃圾人脸识别 *2026-07-08, version 15.8.50* 本人操作但人脸识别一直失败登不上去。什么鬼 ### 1/5 — 在同德广场被工作人员打分 *2026-07-04, version 15.8.50* 差点被她得逞了，一开始说让我微信关注她拍一下，我说可以，拿到手机就试图给我下app试图打分，这就是你们京东的工作人员 ### 1/5 — 耗电，发热，卡顿 *2026-07-02, version 15.8.50* 一个在手机系统中的系统，恨不得把啥都塞进去 ### 1/5 — Trash *2026-07-02, version 15.8.50* Trash ### 1/5 — 太多太多广告 *2026-07-02, version 15.8.35* 等关闭所有广告，我都忘记来做什么了😧 ### 1/5 — 包裹丢失 *2026-06-30, version 15.8.30* 国外的伙伴千万不要在这上面买任何东西，一旦出现任何问题，他们的工作人员不会处理，你们也联系不上所以千万不要在他们京东买东西，一旦出现丢失或者某种原因，他们不赔偿不会管理的任何责任的，你们要单身小心，而且质量极差，买了也没啥用 ### 1/5 — 这是那个傻子开发出来的 *2026-06-28, version 15.8.35* 把app做的卡的要死用户体验这么差👎，你们自己不试用的啊，点进页面跳直播你是有病吧 ### 1/5 — 拉完了 *2026-06-23, version 15.8.35* 非常垃圾👎👎 客服扯皮推卸责任 光说不做 快递员态度恶劣 业务能力极差 ## Most critical reviews (10 lowest-rated) ### 1/5 — Straight Garbage *2026-08-22* I downloaded this app hopeful, only for it to sink deep into the unknown abyss. I only want to login. I keep getting redirected and asked to submit my personal records. Why would I submit my personal records when all that’s required for logging in is an email/phone number and password?! Even certain social media accounts are granted login, yet the app keeps begging for all my personal documents. DO NOT DOWNLOAD UNLESS YOU ARE A MASOCHIST! ### 1/5 — No support. *2026-08-21* There is no any support from a shop for customers. ### 1/5 — 垃圾中国app *2026-08-15, version 15.10.0* 垃圾中国app ### 1/5 — 白男 *2026-08-13, version 15.10.0* 白男白男白男白男 ### 1/5 — 外卖配送 *2026-08-13, version 15.9.50* 配送服务及其差，一伙个小时都没有配送 ### 1/5 — lowb公司 *2026-08-12, version 15.9.50* 卖的都是假冒伪劣产品 ### 1/5 — 抵制白男 *2026-08-12, version 15.9.50* 已评不欠 ### 1/5 — Big scam *2026-08-04, version 15.9.50* This is a big scam company , please delete it ### 1/5 — 垃圾 *2026-07-27, version 15.9.30* 为什么要注册才能用？方便你们盗取个人信息？垃圾！ ### 1/5 — 外卖定位错误 *2026-07-21, version 15.9.30* 人在公司，外卖可以定位到家里，真是差 ## Most praised reviews (10 highest-rated) ### 5/5 — 妓女 *2026-07-19, version 15.9.30* 今冬 ### 5/5 — 请多出防雨工具 *2026-07-07, version 15.8.50* 请多出防雨工具 ### 5/5 — 买东西被坑客服不回人工不管 *2026-04-19, version 15.6.50* 买的东西是假货不管数量不对也不管 ### 5/5 — 好 *2025-11-01* 一款很好的产品 ### 5/5 — Za *2025-10-08, version 15.2.50* Add our Region(+260 Zambia) ### 5/5 — This is real app *2025-10-06* I bought 3 iteams of small goods, one missing,one in wrong plug and one was little damaged during shipping, and I got full refund. Very happy , I can shopping again. ### 5/5 — 可以横屏了 *2025-07-16, version 15.1.70* 给你点个赞，终于等到，还是要给个好评支持的 ### 5/5 — 虾头 *2025-06-13, version 15.1.55* 自信又普通，这里你不能过滤了吧都 ### 5/5 — 京东给力 *2025-03-14, version 15.0.65* 买的京造的床垫，人家物流直接送到门口，太给力了 ### 5/5 — Very convenient *2025-03-14, version 15.0.65* with high quality products selection and reasonable price --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*