# 悟空识字-儿童识字启蒙 — user reviews

> 132 indexed App Store user reviews of 悟空识字 by Ningbo Qidian Education Technology Co., Ltd., rated 4.60/5 from 1,149 ratings.

- Source: https://appshunter.io/ios/app/id505900002/reviews
- App overview in markdown: https://appshunter.io/ios/app/id505900002.md
- Rating breakdown: 5★ 941 · 4★ 99 · 3★ 46 · 2★ 14 · 1★ 49

## What do users think of 悟空识字?

Overall sentiment: neutral

**Pros**

- 🚀 Fun and engaging learning experience
- 👍 Great for teaching Chinese to kids
- 💡 Interesting storyline and characters
- 🎨 Beautiful graphics and animations

**Cons**

- 🐛 Frequent crashes and bugs
- ⚠️ Unreliable network connectivity
- 💰 Expensive in-app purchases
- 🤔 Content not always age-appropriate

**Commonly reported bugs**

- Inability to load new content after purchase
- Inconsistent performance on different devices
- Incorrect pronunciations and translations
- Syncing issues between user profiles

**Most requested features**

- Improved account management and login system
- More age-appropriate content and difficulty levels
- Ability to track progress across multiple devices
- Better customer support and communication

## Newest reviews (12 of 132)

### 3/5 — 内容需要更贴近孩童日常生活

*2025-08-03*

虽然小孙悟空很可爱，但结合西游记的内容离日常生活太远了，内容过于深奥，背景故事脱离生活，不利于儿童启蒙。完全可以结合一个小朋友成长故事，内容涵盖家庭和学校，友情亲情。

**Developer response:** 悟空识字以广受喜爱的经典名著西游记为故事背景，激发孩子学习兴趣，同时通过西游经典故事强化汉字应用场景，帮助孩子记忆。孩子在识字同时，还能感受国学魅力。这是我们开发这款APP的一个灵感起源。您提出的建议非常好，悟空会记录下来，同步给研发团队哦。

### 4/5 — Fun and boring

*2025-06-27, version 3.12.14*

The game is fun but boring. The fun part is that you learn Chinese and learn the story at the same time. The boring part is that once you finish the story once the second time the story like only happens at the end of the lesson.

### 2/5 — Liked the app, but charge a lot more if paying by Apple Pay in £

*2024-05-22, version 3.6.6*

Tried the app, and it’s really good. So I decided to pay for the complete version. The price shows ¥398 (around £44) for a set of games, but then when I clicked to pay this using Apple Pay, it raises to £59.99 is a lot more. This stopped me from buying as not sure why there is such a difference.

### 2/5 — 请改进二孩设置。

*2023-01-07, version 2.32.2*

我的小孩各自有自己的iPad。 一个小孩使用了悟空之后， 下次两个iPad都是第一个小孩的profile，第二个小孩用之前，总是要去很复杂的地方switch profile。而且switch基本上每次都不成功，还要各种关软件 退出 重新登录 才行

请改进功能，使得每个iPad保留自己的profile。

### 4/5 — 付了费就用不了了stop working after you paid

*2022-09-26*

付了费就用不了了，一直说网络有问题。网络没问题呀，这不可以评论嘛。It has stopped working after we paid fee, it keep saying there’s network problems. The network has working fine, so I can write this review.

**Developer response:** 您好，抱歉给您造成不便，软件使用遇到问题，及时联系悟空客服哦。联系方式：1）客服电话：400-666-3016（接听时间 9:00-17:30）；2）微信客服：微信关注“悟空识字”公众号，输“人工”发送，点击进入人工服务（在线时间 9:00-22:00）。期待您的联系🤝

### 2/5 — Way to many bugs and somehow worse

*2022-09-21*

There are countless errors that are animation related like when there two SunWuKong when its not suppose to and I can name ten to hundreds of examples. Although it still does what it’s supposed to which is teaching Chinese but please bring back the old version or add an option to switch to the old version cause in my opinion it was better.

**Developer response:** 您好，抱歉给您造成不便，软件使用遇到问题，及时联系悟空客服哦。联系方式：1）客服电话：400-666-3016（接听时间 9:00-17:30）；2）微信客服：微信关注“悟空识字”公众号，输入“人工”发送，点击进入人工服务（在线时间 9:00-22:00）。期待您的联系🤝

### 3/5 — To many glitches!!!!

*2022-08-15*

Great app but loading has some bugs

**Developer response:** 您好，抱歉给您造成不便，软件使用遇到问题，及时联系悟空客服哦。联系方式：1）客服电话：400-666-3016（接听时间 9:00-17:30）；2）微信客服：微信关注“悟空识字”公众号，输入“人工”发送，点击进入人工服务（在线时间 9:00-22:00）。期待您的联系🤝

### 5/5 — 请问每次点击付费都失败怎么办？我们在美国

*2022-06-18, version 2.26.6*

请问每次点击付费都失败怎么办？我们在美国

### 4/5 — Good/bad

*2022-05-12, version 2.24.5*

Good intentions and good teaching but bad code

### 5/5 — 啊

*2022-05-03, version 2.24.5*

今天

### 4/5 — 我

*2022-03-18*

今天

### 5/5 — Best learning app for Chinese

*2021-09-04*

4yo Loves it, learning with stories and games

## Most critical reviews (10 lowest-rated)

### 1/5 — FIX This GLITCH

*2026-07-11*

I have bought the VIP from my mom but yesterday when I tried going onto a character it only loaded to %96 and stopped then I updated the app then loaded to %100 but the whole screen was black except for the character that says what word it is or what it looks like. Then sorting or selecting isn’t black but in the 3 game ones at the video it is black screen no sound and never goes on until you click skip but the video is one I like the most. Then the game works but the characters/words and video all black

**Developer response:** 您好，非常抱歉给您带去不便。您反馈的这个问题，希望您能联系悟空客服，提供更多信息进一步查看处理。您可以微信关注“悟空识字”服务号，发送人工，点击进入人工服务（9:00-22:00），期待您的联系🤝

### 1/5 — 资源加载不出来

*2024-01-19, version 2.40.4*

一直显示网络错误

### 1/5 — I just don’t like learning Chinese

*2024-01-17*

So I’m rating it a one

**Developer response:** 全世界都在说中国话，中国越来越好，汉语越来越重要。学习一门语言，掌握一个技能，加油😊

### 1/5 — I can’t use it right after purchase

*2023-10-02*

My account cannot get verified. Can’t get connected to real customer service.

**Developer response:** 亲，非常抱歉给您带去不便，软件使用遇到问题及时联系悟空客服哦！致电4006663016（9:00-17:30）或微信关注“悟空识字”公众号，发送“人工”，点击进入人工服务（9:00-22:00）。期待您的联系，尽快解决问题🤝

### 1/5 — Nothing works after purchase

*2022-08-07*

Please fix. App always stuck, or internet connection timed out

**Developer response:** 您好，抱歉给您造成不便，软件使用遇到问题，及时联系悟空客服哦。联系方式：1）客服电话：400-666-3016（接听时间 9:00-17:30）；2）微信客服：微信关注“悟空识字”公众号，输入“人工”发送，点击进入人工服务（在线时间 9:00-22:00）。期待您的联系🤝

### 1/5 — 无法付费

*2022-06-26, version 2.26.6*

无法付费，总是发生网络错误！

### 1/5 — Spend $30 purchased vip, but still cannot use

*2022-04-23*

I spent $30 to get the vip, but the app is asking me to purchase vip again.

**Developer response:** 您好，抱歉给您造成不便，软件使用遇到问题，及时联系悟空客服哦。联系方式：1）客服电话：400-666-3016（接听时间 9:00-17:30）；2）微信客服：微信关注“悟空识字”公众号，输入“人工”发送，点击进入人工服务（在线时间 9:00-22:00）。期待您的联系🤝

### 1/5 — Bad 坏的

*2021-09-29*

please update its very bad and it says theres no internet when i try to learn please fix it 请更新它非常糟糕，它说我尝试学习时没有互联网请修复它

### 1/5 — Server not connected

*2021-08-17*

There is server issues almost everyday. 
Please improve the stability.

### 1/5 — To many background sound effects

*2021-06-19*

When your learning and they tell you a word since there are sound effects you can’t really hear it.

## Most praised reviews (10 highest-rated)

### 5/5 — The Chinese app has been awesome for me so if you want to learn Chinese you should check out this.

*2025-07-11, version 3.12.14*

Definitely a great idea to get the same thing!Definitely a five star review!🥰🤪😝🤗😜🤭☯️💗💓💖💘💞🩷🌺🫶🏻🫵🏻🙏🏻

### 5/5 — r

*2025-05-24*

r

**Developer response:** Thank you very much for your recognition.

### 5/5 — An amazing Chinese learning story

*2025-05-10*

I really learned a lot of Chinese from this

**Developer response:** I'm glad to help you learn Chinese. Wukong can help, and it's not difficult to read.come on!

### 5/5 — Review

*2024-04-05, version 3.6.6*

Love it and btw I’m a kid

### 5/5 — Good and fun

*2024-01-20*

This learning app is so fun! I like how it has different things, and it is so fun! It is also so detailed! It also helps me learn Chinese . But, once I finished 大闹天宫, i just cannot keep going! Still, i like it a lot.

**Developer response:** Dear, thank you very much for your recognition. Wukong Shizi is a paid software, and you can try the first level for free.

### 5/5 — Chinese

*2023-07-11, version 2.35.7*

I love this app!

### 5/5 — Je

*2023-07-05, version 2.35.7*

Jjjjj

### 5/5 — i lov it :D

*2023-01-14, version 2.32.2*

i just lov it

### 5/5 — Love but can’t buy VIP

*2022-12-16*

We love this game but it’s not letting us create a login or subscribe to VIP. We want to pay for the VIP version for all the fun extras!!

**Developer response:** 感谢您对悟空识字的喜爱！非常抱歉给您带去不便，您反馈的问题已处理。之后使用软件遇到问题，建议您微信关注“悟空识字”公众号，发送“人工”，点击进入人工服务（在线时间 9:00-22:00），及时联系悟空客服获取帮助。

### 5/5 — The best Chinese learning APP

*2022-07-09*

The best Chinese learning APP that I have ever tested and tried.

**Developer response:** Thank you for your recognition, and we will continue to work hard.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*