# 中国电信-全国统一官方服务平台

> Official service platform for China Telecom with benefits, cloud storage, AI tools, and content. (iPhone/iPad app by CHINA TELECOM Corporation Ltd..)

- Source: https://appshunter.io/ios/app/id513836029 (this page in markdown: same URL + `.md`)
- Developer: [CHINA TELECOM Corporation Ltd.](https://appshunter.io/developer/513836032)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 4.30/5 from 7,150 App Store ratings · 224 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 569 MB
- Languages: Chinese (Simplified, China), American English
- Released: 2012-07-17
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/id513836029/reviews.md

## What is 中国电信?

【多重福利】福利升级，海量好礼等您来！
· 新人礼包：新用户注册领专属10元话费券。
· 生日礼包：生日当月领取专属好礼。
· 签到赢金豆：连签、累签抽话费，低至1金豆兑换好券。
· 种豆得豆：完成浇水任务，瓜分话费奖励。
· 充值福利：手机、宽带、固话充值享专属折扣；0.01~1500元金额随心充，小额充值随心用。
【服务优化】 随时随地提供贴心服务！
· 用量分析：支持主副卡区分查询，数据一目了然
· AI 交互：长按唤醒 AI，提升使用便捷度
· AI 数字人：上线家庭圈、自动充、发票退票能力
您可在电信星播客观看热播影视综集锦、热门短剧、本地特惠等精彩短视频；还有专享超值直播间，万家厅店网罗全网底价商品优惠，更有5G手机折扣、话费、流量、终端权益多种好礼送不停！
中国电信APP官方服务QQ群: 240861967，本群仅针对如中国电信APP出现无法正常登录、闪退、数据查询失败等相关内容进行答疑解决，如您有关于中国电信业务等方面其他问题，也可以直接致电当地10000号进行咨询。

## Key features

- Exclusive welfare packages and gift bags
- Cloud storage for life records
- AI-powered video and music creation
- AI customer assistant with English and elder-friendly versions
- Live streaming with exclusive deals and discounts
- Access to popular movies, TV shows, and music videos

## What do users think of 中国电信?

Overall sentiment: neutral

**Pros**

- 👍 Convenient app for everyday usage
- 🚀 Fast and efficient
- 💡 Useful features and activities
- 🔒 Secure and reliable
- ⭐ Good overall experience

**Cons**

- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and find features
- 📢 Too many ads and notifications
- 🔌 High battery consumption
- 🤖 Poor user interface design

**Commonly reported bugs**

- Constant crashing on latest iOS versions
- Unable to log in or access certain features
- Inaccurate data usage and billing information
- Compatibility issues with VPN and other apps
- Unreliable network connectivity and signal strength

**Most requested features**

- Add support for iPad devices
- Improve eSIM activation process
- Enhance account management and login options
- Provide more transparency in billing and data usage
- Streamline the overall user experience

## Recent user reviews (10 of 224)

All indexed reviews: https://appshunter.io/ios/app/id513836029/reviews.md

### 1/5 — AWFUL!

*2026-09-01, version 13.4.0*

我有过的最令人沮丧的经历是什么。IT 人员来查看我的互联网 Wi-Fi。我已经尝试了超过15个速度测试以及四个速度测试应用程序。它们都在100 MPB以下时极低。他使用了他的一款应用程序，即
800。他不相信我拥有的每一个设备都非常慢，我知道我的速度测试是正确的，但他不会听我的。我附上我所有的截图，我绝对不推荐任何人使用这家公司。
可怕！好生气！真是浪费钱。

速度测试的屏幕截图取自我的 iPhone、MacBook 和 iPad。 我的所有设备都无法正常工作。 他们都是新的。 花了四分钟才打开此评论页面。

### 1/5 — nmd卡的要死

*2026-08-16, version 13.4.0*

垃圾app想改套餐 半天加载不出来，真nmb的坑

### 1/5 — 垃圾App点进去全是充值

*2026-07-30, version 13.3.0*

我要查询我的通话记录，你告诉我怎么在你们这个垃圾App中查找？

### 1/5 — 非常差

*2026-07-29, version 13.3.0*

垃圾软件内容臃肿 满屏广告

### 1/5 — trash

*2026-07-18, version 13.3.0*

trash

### 1/5 — 强迫app登录

*2026-06-18, version 13.3.0*

垃圾值得一星

### 1/5 — 对解决问题毫无帮助

*2026-06-03, version 13.3.0*

取消套餐-网页跳转微信小程序-微信小程序跳转下载app-现在告诉我app无法取消套餐得去线下门店本人取消👎🏿

### 1/5 — 瞎更新

*2026-05-22, version 13.3.0*

没事别瞎新，跟什么风，这种 app 要什么 AI，宽带入口堵找不到了

### 1/5 — 交互烂体验差

*2026-05-19, version 13.2.0*

产品体验差 技术不行 页面没缓存 表单校验交互缺失混乱 产品布局混乱

### 1/5 — 宽带账号绑定了也看不到

*2026-04-27, version 13.2.0*

什么烂货app

## Frequently asked questions about 中国电信

### What does the China Telecom official service platform app do?

The app serves as an official platform for China Telecom, offering various benefits like welfare packages, gift bags for new users, and special occasions. It also provides services such as cloud storage, AI-powered content creation tools, and an AI customer assistant. Users can also access curated entertainment content and exclusive deals through live streaming.

### What kind of benefits and gifts can I get from the app?

The app offers multiple welfare benefits, including chances to win phone bill credits and monthly gift packages. New users receive a 10 yuan phone bill voucher upon registration, and users receive exclusive gifts during their birthday month. There are also exclusive discounts on phone bills, broadband, and landline recharges.

### What are the AI features available in the app?

The app includes AI features for content creation, allowing users to generate videos, music, and special effects from their creative ideas. It also offers an AI customer assistant that provides comprehensive service, with an English version and an elder-friendly version available for enhanced accessibility.

### How can I get help if I encounter issues with the app?

For issues related to app login, crashing, or data query failures, you can join the official QQ group (240861967) for assistance. For other inquiries regarding China Telecom services, you can directly call the local 10000 number for consultation.

### Is this app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or paid features, and it is indicated that the app does not have in-app purchases or ads.

## Version history (last 5 releases)

### 13.4.0 — 2026-08-04

用量分析，新增主副卡区分查询
长按问AI，体验优化交互更便捷
AI数字人，新增家庭圈、自动充、发票退票服务

### 13.3.0 — 2026-05-20

首页焕新          简约更好用
AI助理升级       懂你更专业
中国电信APP    智简启程

### 13.2.0 — 2026-04-26

面容/指纹登录，解锁便捷体验
专属消息定制，提醒只看关心

### 13.1.0 — 2026-02-14

我的云盘：生活记录无忧备份 
AI创作：视频、音乐、特效，创意灵感即刻生成
AI客户助理：英文版适老版服务更全

### 13.0.0 — 2026-01-04

AI创作：视频、音乐、特效，创意灵感即刻生成。
AI代接：AI通信助理，智能代接不漏接。
一体化服务：娱乐、通讯、生活、出行 ，便捷服务不止于此。

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## More apps by CHINA TELECOM Corporation Ltd.

- [翼校通](https://appshunter.io/ios/app/id645755951)
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- [翼起物联](https://appshunter.io/ios/app/id1374052467)

All apps by CHINA TELECOM Corporation Ltd.: https://appshunter.io/developer/513836032

## Related topics

[china telecom](https://appshunter.io/ios/topics/china-telecom) · [zhongguodianxin](https://appshunter.io/ios/topics/zhongguodianxin) · [中国移动](https://appshunter.io/ios/topics/中国移动) · [china mobile](https://appshunter.io/ios/topics/china-mobile) · [zhongguoyidong](https://appshunter.io/ios/topics/zhongguoyidong)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*