# 天猫 - 好品牌，好价格，上天猫 — 大牌折上96折·下单再返2%

> Online marketplace for branded goods and high-quality products with discounts. (iPhone/iPad app by 浙江天猫网络有限公司.)

- Source: https://appshunter.io/ios/app/id518966501 (this page in markdown: same URL + `.md`)
- Developer: [浙江天猫网络有限公司](https://appshunter.io/developer/1584753313)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.70/5 from 4,736 App Store ratings · 248 written reviews indexed
- Age rating: 17+
- Requires: iOS 14.0 · 328 MB
- Languages: Japanese, Chinese (Simplified, China), Chinese (Traditional, Taiwan), American English
- Released: 2012-04-22
- Data updated: 2026-09-13
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/id518966501/reviews.md

## What is 天猫?

Tmall is a shopping app under Alibaba Group, committed to meeting consumers' needs for brand products and high-quality goods.
With a vast array of official flagship stores offering genuine products, Tmall ensures a high-quality shopping experience for you. 
Besides offering genuine goods at a fair price, Tmall continuously innovates pre-sale services and improves after-sale services to become a benchmark for online shopping app, earning the trust of an increasing number of consumers.
Special Channels:
Tmall App Privileges: Tmall app offers you additional 2% discounts on selected items.
Big Brand flash sales: You can seckill brand products at 10 AM, 2 PM, and 8 PM everyday.
Billion-Subsidy: You can buy big brands at competitive prices, with instant cashback upon every purchase.
Juhuasuan: Juhuasuan offers you up to 90% off for big brands and also cashback on every purchase.
Tmall Global: You can explore new imported products from around the world.
Please note that specific details may vary based on the product page.
For any questions or suggestions, you can contact us through the following channels:
Consumer Hotline: +86 9510211
Tmall App: Me - Settings - Feedback
We value your feedback and will work to optimize and improve our services as quickly as possible!

## Key features

- Official flagship stores
- Big brand flash sales
- Billion-subsidy deals
- Juhuasuan discounts
- Tmall Global imported products
- App-exclusive discounts

## What do users think of 天猫?

Overall sentiment: negative

**Pros**

- 🚀 Fast delivery
- 👍 Great user experience
- 💕 Excellent shopping platform

**Cons**

- 🐛 Frequent crashes
- 🚫 Forced login requirement
- 📢 Excessive ads and notifications
- 🤖 Poor customer service
- 🤷‍♂️ Inconsistent user experience
- 💰 Overpriced products

**Commonly reported bugs**

- Login issues for overseas users
- Compatibility problems on newer iOS versions
- Incorrect product information and pricing

**Most requested features**

- Improved search and filtering
- Easier return/refund process
- Support for international payment methods
- Better iPad optimization

## Recent user reviews (10 of 248)

All indexed reviews: https://appshunter.io/ios/app/id518966501/reviews.md

### 1/5 — 差评

*2026-08-20, version 15.87.0*

海外用户想帮国内的家人下单买东西也买不了

### 1/5 — 不能购买

*2026-08-20, version 15.86.0*

系统出现问题 也没有人查

### 1/5 — 垃圾

*2026-08-08, version 15.86.0*

垃圾

### 2/5 — 天猫需要继续改善

*2026-05-06, version 15.77.0*

在天猫app上，无法将天猫店铺的商品加入购物车，无法合并付款。很麻烦。

### 1/5 — 变成只能竖屏太垃圾l

*2026-05-01, version 15.77.0*

iPad的原来还能横屏，现在只能竖屏，真是垃圾

### 1/5 — 看不到我的

*2026-04-18, version 15.76.0*

打开app看不到我的，怎么用？

### 1/5 — 系统强制收集地理位置的弹窗且无法关闭

*2026-01-13, version 15.69.0*

系统强制收集地理位置的弹窗且无法关闭……国产软件怎么变成这样

### 1/5 — 越来越差

*2025-12-24, version 15.67.0*

越搞越复杂，能不能让用户选择关闭免单卡，超神卡这些乱七八糟的东西？ 好好尽买卖平台的本份，打击假货做好售后少点扯皮，不然别说什么做百年企业的梦了

### 1/5 — 红包活动玩不起，弄完提不出来

*2025-12-07, version 15.66.0*

很垃圾的软件，辛苦拉了很多人，结果红包不给提出来，玩不起别玩

### 2/5 — 商品良莠不齐

*2025-11-26, version 15.66.0*

以为天猫APP上全部是精品，无需费心甄别，结果发现不是。

## Frequently asked questions about 天猫

### What is this app?

This app is an online shopping platform that connects consumers with official flagship stores of various brands. It focuses on offering genuine products at fair prices, along with innovative services to enhance the shopping experience.

### What are the main features of this app?

Key features include access to official brand stores, daily flash sales on big brands, special 'Billion-Subsidy' deals with competitive pricing and cashback, and 'Juhuasuan' offering significant discounts. It also allows exploration of imported products through Tmall Global.

### Is this app free to use?

The app itself is free to download and use. While there are no upfront costs to access the platform, purchases are made within the app, and there may be additional discounts and promotions available.

### Where can I find imported products?

You can explore new imported products from around the world through the 'Tmall Global' section within the app. This channel is dedicated to offering a selection of international goods.

### How can I get discounts on this app?

Discounts are available through various channels, including app-exclusive 2% off on selected items, daily big brand flash sales, 'Billion-Subsidy' deals with competitive prices and cashback, and up to 90% off on big brands via 'Juhuasuan'.

## Version history (last 5 releases)

### 15.88.2 — 2026-09-09

1、天猫AI：避坑挑好物，找优惠，盯降价
2、天猫AI上线场景清单：帮你直接生成场景购物方案
3、天猫AI 找优惠：优惠信息随时查，放心省钱
4、详情页上线天猫AI：商品问题随便问，避坑又省心
5、免费领超神卡：享四大购物权益
6、猫猫币走路赚币升级：天天打卡，天天领币

### 15.88.0 — 2026-09-03

1、天猫AI：避坑挑好物，找优惠，盯降价
2、天猫AI上线场景清单：帮你直接生成场景购物方案
3、天猫AI 找优惠：优惠信息随时查，放心省钱
4、详情页上线天猫AI：商品问题随便问，避坑又省心
5、免费领超神卡：享四大购物权益
6、猫猫币走路赚币升级：天天打卡，天天领币

### 15.87.0 — 2026-08-18

1、超神卡一周年，每月末翻倍返现
2、天猫AI上线场景清单：帮你直接生成场景购物方案
3、天猫AI 找优惠：优惠信息随时查，放心省钱
4、详情页上线天猫AI：商品问题随便问，避坑又省心
5、猫猫币走路赚币升级：天天打卡，天天领币
6、抓锦鲤享免单：最高可免99元

### 15.86.0 — 2026-08-04

1、超神卡一周年，8月8日搜"超神卡一周年"，最高得88元免单卡！
2、超神卡每月8日享购衣补贴，搜"服饰超神日"，单笔最高再减99元！
3、天猫AI上线场景清单：帮你直接生成场景购物方案
4、天猫AI 找优惠：优惠信息随时查，放心省钱
5、详情页上线天猫AI：商品问题随便问，避坑又省心
6、猫猫币走路赚币升级：天天打卡，天天领币
7、抓锦鲤享免单：最高可免99元

### 15.85.0 — 2026-07-21

1、天猫AI上线场景清单：帮你直接生成场景购物方案
2、天猫AI 找优惠：优惠信息随时查，放心省钱
3、详情页上线天猫AI：商品问题随便问，避坑又省心
4、猫猫币走路赚币升级：天天打卡，天天领币
5、免费领超神卡：每月8号服饰加返8%
6、抓锦鲤享免单：最高可免99元

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*