# 芝麻客服助手

> 芝麻客服助手 (iPhone/iPad app by 芝麻小事网络科技(武汉)有限公司.)

- Source: https://appshunter.io/ios/app/id6651835409 (this page in markdown: same URL + `.md`)
- Developer: [芝麻小事网络科技(武汉)有限公司](https://appshunter.io/developer/1763999440)
- Category: Utilities, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 13.0 · 35 MB
- Languages: American English, Chinese (Simplified, China)
- Released: 2024-08-22
- Data updated: 2026-07-28
- User reviews in markdown: https://appshunter.io/ios/app/id6651835409/reviews.md

## What is 芝麻客服助手?

芝麻小客服,免费云客服系统,本客服系统支持公众号客服、小程序客服、网站客服、H5客服、APP客服、微信客服,视频号客服,企业微信私域等微信全生态全渠道客服接入,是新一代大模型智能客服系统. 和视频号打通，小程序电商系统打通支持侧边栏看商品订单，客服聊天页面支持工单，支持快捷回复处理客服消息，支持客服打标签，查看用户订单和企微私域打通，转接会话，查看同事会话，协助同事处理客户消息，添加客户跟进等功能,8年精心打磨的客服系统,200项聊天优化体验。芝麻小客服官网和芝麻云客服系统欢迎您的来访。


## Version history (last 5 releases)

### 1.7.17 — 2026-07-27

1、修复已知BUG

### 1.7.16 — 2026-07-07

1、修复已知BUG

### 1.7.13 — 2026-04-23

1、适配小红书表情包

### 1.7.12 — 2026-04-03

1、修复以知BUG

### 1.7.11 — 2026-03-25

1、兼容一些新增的消息类型
2、修复已知问题

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*